He was very nice and didn't try to overcharge me like a lot of tow companies do. He made sure I was…read moregood before he left.

On time and professional service. Quick to respond to request. Car was gone in less than an hour…read morefrom the request time

My car broke down, I called several places for a quote on towing as I did not have a lot of money…read more I called Kings and Red answered, very nice and polite gentleman. I told him my predicament and he came and towed me for less than anyone else. I really appreciate the help that he gave me. I highly recommend this towing company.

The owner is the biggest problem…read more Jason Groves is astronomically unprofessional. To the point where my second call to his company, I started recording the conversations. Did this twice. The first call, which wasn't recorded, he said that they only accept cash. Then, once he realized I was recording the line, for the second call, he changed his tune and said, "We take cash AND cash app. But, only I can do that. Other employees don't really have the app." He said we should call before heading down. Well, my boyfriend got there at 11:55am. To where, he called Jason and Jason responded, "We have lunch for 25 minutes." Well, 25 ended up turning into over an hour. So, while my boyfriend waited for a worker to come back, I called Jason back. (Mind you, I had to go to work so I could not attend with my boyfriend to pick up the car. So, calling Jason from work.) When I spoke to Jason again, he started making excuses that the workers go to lunch for 25 minutes. then it changed to 1 hour. Then it became, "Well, they leave, 11am,12pm and 1pm. I don't know but they have a lunch!" I said, "Okay, well where are you?" Jason responded with, "I'm not there or I would have already released the car. I am in Franklin!" Well, earlier Jason said he was one of the only employees to have Cash App. So, if that was the case, how would my boyfriend get the car back if he was in Franklin? I continued to inquire about the ever changing answers and all I got in response was Jason Groves getting aggravated and cutting me off by repeating, "Thank you Ma'am, THANK YOU MA'AM!" To get me off the phone. Luckily I recorded the conversations and will be reporting some of the suspicious activity they have on their lot to The Better Business Bureau and also to the Division of Consumer Affairs. 5 star ratings for this business are friends Jason, found on his Facebook account or/and fake accounts made to create more 5 star ratings. Will attach videos of the conversations once I get home, to Yelp.

Bryson was courteous, knowledgeable, and efficient. He walked me through the process and helped me…read moreunderstand. Got me down the road to the dealers and even called me back to check on me. The level of service Bryson provided is top quality. I will use Southern Belle again.

Had an Rv towed there after it was picked up had items missing manager refused to help when I…read morecalled and asked him to review the security footage for the 2 days and nights it was there was from out of town stated I know who you are and I'm not gonna help with your problem it may have disappeared but it didn't here call the police have pending report with police for missing or stolen items just suspicious one refused to check the security when is capable have them 450$ would never recomend folks like these clearly not southern hospitality at all cannot wait for the police to get access to your footage as they have taken an inventory of property before it was towed to your lot

I called after my car broke down on the side of the interstate. I was told it would be several…read morehours before they could come. I understand helping customers in the order calls are received, but unfortunate that they could not accommodate towing someone stranded on the highway in 96 degree heat for several hours. Ultimately went with another company who that was more timely and courteous.

I highly recommend Plunkett Towing. We contacted them on Friday after Thanksgiving. They answered…read moreour call even though they were out of town for the holiday. He volunteered to come back on Saturday to take our car to Ford of Franklin. Fortunately, we could wait until Monday morning. He was at our home on time and was very helpful in getting our car to the repair shop. If you ever need a tow truck, this is the man to call!!! Ron Hutson

Very professional hands up!! Prior to the morning of calling a tow truck with a horrific…read moreexperience, I say plunkett towing was GOD sent. Me being from out of town and had run into a ditch. And had experienced sleeping in my car the day before. He came an reversed my whole experience it was like he was an Angel being sent to make sure everything was gonna be ok, and it was. He did everything in his power to make sure I had the best service. He went over and beyond to help me. And i am truly grateful, then after I made it home he called to check up on me. By the way I was 518 miles away, yeah I was stranded prior to him coming, and he even made sure I got something to eat. If anyone I know ever needs a tow in that area I would definitely refer them to him. Thanks for your excellent service Lisa

I have nothing but great things to say! I was broke down on 1-40W and Jay came to tow me for a…read more tire repair. However we could not fix the tire he did tow me back to Nashville from Holladay,Tn . The ride was friendlier than I expected and for that I'm very appreciative. I would recommend Jays Towing 10/10. He was professional and very informative. He assisted

Finding my front tire with a bolt in it was a drag. Having Jasen come to the rescue; however, was…read morefantastic! What could have been a ruined day; turned out to be a fast fix, thanks to Jasen. I reached out after seeing his service on Yelp. Jasen reached back at 8:15 that morning, was at my home at 9:27 (yes, that's right - that fast!) and fixed my tire in under ten minutes. I highly recommend Jasen if you have a need for tire repair! Thanks again, Jasen! Lauren R.

Very friendly and easy to work with. They were great about communicating with our insurance…read morecompany! I didn't have to worry about going to get a rental car because they made all the arrangements for me. The repairs to my vehicle took less time than expected. And when I noticed a week later that part of my bumper seemed loose and coming out, they ordered new parts immediately. I went in today on my lunch break and they were able to switch out the parts and fix my issue while giving me enough time to get back to work on time. I'm very grateful!

These folks must make lots of money because when I brought my van in to get looked at all they did…read morewas ask me a bunch of questions and then tell me my van was too big to fit into their bay....they didn't even go outside to take a look at it! Two Thumbs Down! Booo!

It was cold and raining and I needed a tow. I was not entirely sure where I was, but dispatch was…read moreable to help the driver find me. The driver was there when dispatch told me they would be there. He was very professional and took me in the car to the dealership. They were very efficient and prompt, which I appreciated! I hope I don't need them again, but I will use them again in a heartbeat.

David got me taken care of in a timely manner. Solid duderead more