On March 15, 2024, my wife and I were returning from our spring break trip to Florida. Our 2004 (!) Lexus LS 430 - a faithful, reliable ride - driving up I-65. We had topped off the fuel tank along the way and at the moment of our sudden need, the fuel gauge read just above the 1/4 remaining mark; the "miles remaining" read 110. I was confident that with only 20 or so miles to go, we would not require a fill up to make it home. Wrong. We coasted to a stop on the breakdown lane along a very [VERY!] busy highway, and called AAA. When we described our need for gas only, - no tow - we were told that a gallon of gas [standard amount] would be delivered in "about an hour and a quarter." Well, it wasn't more than 20 minutes that Scot called to say "help is on the way" and confirmed our location. He even called as he passed us on his way south to get to the first turnaround ramps. He identified his truck and noted the flashing lights so that we would know who was pulling in behind us. Just a few minutes later, there they were. I was keenly aware that the very high traffic volume, with the big rig trucks passing us uncomfortably close, and mentioned that this is as close to unsafe as you would want, standing literally on the road side of the white line while holding the gas can up to pour into the tank. They agreed that traffic to and from Florida was always very heavy and the danger factor was raised whenever they had to respond to a call on the main North-South arteries. But it ended well - clearly - and Scot and his teammate waited to be sure the Lexus would start, Then provided some added 'shielding' for us to pull out onto the traffic lane. Scot's business card has "Make Scot your first call!" Excellent advice. If we ever need roadside help anywhere in Middle Tennessee, our first call will be to First Call Roadside Rescue. The name says it. read more

Driving from Boston to Texas and got a pesky nail in our tire that was causing it to lose air rapidly. Toyota Road Side Assistance sent Scott out to help us and it was the exact type of experience you want to have. He called me about 10 min after I hung up with Toyota and said he was 38 min out but showed up even sooner than that, nice! He is the ONLY person in this area offering on site tire repairs, and not just throwing on the spare tire. This was past 9pm and we were so worried we wouldn't find anyone! Nail was removed and tire like new in about 10 min. Really fair price of $45 which I thought would be much more. Then we had the most lovely conversation and got some great recommendations about TN and even Louisiana where Scott is from. read more

I woke up to a flat tire and Scot was out at my location within 40 minutes. luckily it was a slow leak. Scot gave me the option to where he could inflate it enough for me to go and take it in tomorrow morning or he would be able to patch it right then and there for a small additional charge. Since taking even 2 hours off of work on a Monday morning was difficult, I had him patch the hole right then. He was fast, efficient and so nice! I had a great time talking with him while he worked on my tire. Thanks so much Scot! I appreciate you! read more

Very, very pleased. Would highly recommend. We are from out-of-town, and my vehicle needed a jumpstart. Yelp put me into contact with three service providers. First Call was able to take care of my service needs the earliest. He in fact was able to help before our scheduled appointment. And his estimate was the lowest. So good and timely service at a reasonable price. read more

After hitting a HUGE pothole on the interstate, I got a flat tire and had to pull off. I called First Call Roadside Rescue and they arrived within 10 minutes. Scot and Jonathan quickly changed my tire and had me on my way within 15 minutes! They were prompt, professional, and very affordable. I will definitely call them again if I'm ever in a bind. read more

Scot was amazing and so helpful. He was able to help jump start my car for me and get everything going again. He is very knowledgeable and First Call Rescue has so many great services you can't get anywhere else. I will definitely give Scot a call next time I need any help with my car! read more

Scot from First Call came out close to midnight and helped with our tire repair. He also identified that there were multiple nails in my tire! He was able to fix my tire and get me back on the road in less than an hour. VERY AFFORDABLE also! read more

Scott was very helpful and fast. I needed my tire fixed quickly and he got to the location and got me back on the road in no time. This is the company you want to go with for your roadside needs. Thanks Scott! read more

great customer service. i had an tire issue and I called first call got a real person to connect to and came within 25 minutes for reasonable price. I highly recommend this company for roadside assistance read more

Scott was on-site within 10 minutes at 1am fixing a tire that had a nail in it at 1am! I am thankful for the quick response and interacting with someone who provides excellent customer service. read more

Needed a Battery Jumpstart, Shane came quickly and cleaned off corrosion from the battery before jumping. Gave good recommendations and the whole experience was positive and quick read more

Great service I felt the driver wanted to make sure my issue was taken care of fully when he could have just done what he was there to do on paper and left. read more

Went above and beyond when we had a flat tire. Fast and friendly service. If ever in the area again with road trouble, will be giving them a call. read more

Scott responded in a super timely manner on a saturday evening! He is the best in the business, give him a call. Highly recommend.

Locked our keys in our car at the emergency room last night and Scot got us in our car in no time! He's the best!