I was traveling from Ky to Atlanta and my dash indicated transmission issues and recommended…read moreimmediate attention. Chat GPT recommended Phoenix. Upon arrival the intake person was very accommodating and helpful. It took about 5 hrs to repair my vehicle. They were very thorough in their explanations, showed me pictures, contacted my warranty company and their attention to customer service was beyond expection. I got hungry and asked for a place to walk to, to get food. The intake person, brought me 1/2 of his own sandwich, chips and yogurt as well as a comfy chair to sit outside and eat. Upon completion every person exceeded ALL my expectations toward a customer they'd probably never see again. I'm 74 and have been driving 58 years. NEVER have I ever seen such amazing customer service. Thank you to each and every one of you that assisted me so kindly and curterously. You guys were AMAZING! Cecilia Tucker

We needed to have our front windshield replaced while traveling from Virginia. The staff was very…read morecourteous both on Yelp and in person, and made sure they had the correct replacement. Our estimated wait time was three hours, but since we opted to wait, the job was done in under an hour! Yes, you might find a better price, but you won't find a more qualified and reliable company to do the job right the first time. Highly recommended.

Love this place! I took my Jeep to the service department at my dealership and they quoted me an…read moreextreme number to get my car fixed. Nashville Auto was quick to pick up the phone, offer me a solution and it was affordable. I have gone back to them already and would highly recommend if you are in the East area!

Super helpful, quick and helped me decide what I really need vs what can wait to help keep the…read morecosts down! Trust them to tell the truth and fix your car quickly!

Easily the best experience I've ever had at a car shop. Great work, pricing, communication, and…read morehonesty/integrity.

Great honest shop! Good pricing and they got me in and out same day ! Will be back !…read moreWohoooooooooooooo

I found a screw in the tread of one of tires, so stopped by yesterday to see if they could patch…read moreit. They removed the screw, patched it, put air back in my tire, and had me out back on the road in less than five minutes. I would definitely recommend this place.

Packard's BP on Lebanon Road has been my family's undisputed go to for gas, maintenance, repairs…read moreetc... for as long as they have existed. Billy Packard, Chris, Matt and the whole crew are always courteous, ensure quality service/value and give trustworthy guidance. We'll never go elsewhere!

Had a problem with car driving sluggish on takeoff. Kevin Explained the problem was bad spark plug…read morewires and I had him change plugs too since they were almost due for replacement. Premium did an excellent repairing it same day at a fair price. I would highly recommend them to anyone for repairs or service read

They were very responsive and called me with quotes for the services and called me again when that…read moreprice changed, had me back in my car the next day and the total charge was very reasonable. I highly recommend coming here to get your car serviced.

Really Fast and efficient battery change for my 2008 Mercedes and pumped my tires quickly!read more

Highly recommend Dylan great mechanic changed front and back pads and rotors including explaining…read moreissues with my vehicle , honest proficient and mostly convenient great Cust service

Aaron was absolutely amazing. What a wealth of knowledge and a great attitude. Highly highly…read morerecommend. We used Aaron for a pre purchase inspection. He came when he said he was and his diagnosis and analysis was thorough. He helped me feel at ease at buying a used car and worth every penny.

Service was requested but was told they were no longer accepting new clients which was unfortunate…read moredie to the positive reviews.

Greg and his crew are the very best. Honest, fare prices and know what they are doing. I cannot…read moresay enough about how pleased we are with the work that was done. Greg put an AC on our 1969 Camaro and gave it a good going over. Greg is your guy if you drive a classic and want it fixed right.

Greg got me in quick... And did an excellent job in an extremely timely manner. Kudos!read more

Last night, 6pm on a Friday, I caught a nail in my tire. I rolled in and the 2 men working, Greg…read moreand the guy with an accent, looked like they had already been run ragged all day. The shop was busy. There was another woman that got there before me who also got a nail in her tire. The phones were ringing, and people were coming in to get their cars. It was stressing me out just watching. These guys tho, they were so nice and funny and sweet and cute and kept their cool and I'm not trying to flirt I just can't think of another way to say this was a good experience and I appreciate them. They got both our tire situations fixed in less than an hour and the price was more than fair. Thank you, guys!!!

As a young woman who travels frequently, I typically have negative experiences getting my car…read morefixed. Not here! I came in from out of town with tire losing air fast. Jamie and Daniel were consummate professionals. They did't lie and force me to buy more than needed, they were kind and respectful, and they worked fast. I could not have hoped for more. So grateful.

Called to have a car towed. Was told driver would be notified and would call back to come tow it. 2…read morehours later and now they wanna ignore my calls. I mean never heard of a company not wanting to make money

called to have a car towed, never showed up and ignored my call when I did call back for a ETA. I…read moremean do they even wanna work at this place?