This is a two part review. First , these guys are what everyone says; they a professional,…read morethorough, and know what they are doing. I highly recommend them if you need extensive repairs. This is not the auto shop for minor repairs or for people who have to watch their budget. My car stopped. I thought it was my alternator. The battery didn't seem to be holding a charge. I had taken out and had it tested and the auto parts place had told me I needed a new alternator. I had Pheonix come and get it. They were quick and responsive and all I needed was a new battery that ended up costing me 782 dollars after towing and the 149 dollar diagnostic. I would use them again for any MAJOR issue, but I'll never return for anything I even suspect is a minor repair. Nearly a thousand bucks for a battery seems excessive.

Fantastic service!! Called and scheduled a oil change. In and out within 30 min. While this may not…read morebe the typical time frame, depends on how busy they are like any other place, they accommodated me. I greatly appreciate you all there! I will be back with my other vehicles.

Love this place! I took my Jeep to the service department at my dealership and they quoted me an…read moreextreme number to get my car fixed. Nashville Auto was quick to pick up the phone, offer me a solution and it was affordable. I have gone back to them already and would highly recommend if you are in the East area!

These guys are a class act. No fluff. Just real info and auto care from people you can trust.read more

Great honest shop! Good pricing and they got me in and out same day ! Will be back !…read moreWohoooooooooooooo

Easily the best experience I've ever had at a car shop. Great work, pricing, communication, and…read morehonesty/integrity.

I just moved to Nashville and didn't know where to take my car. Someone recommended Packard's, and…read moreI'm glad they did. Everyone here is extremely nice and welcoming, they do great work, and their pricing is fair.

Packard's BP on Lebanon Road has been my family's undisputed go to for gas, maintenance, repairs…read moreetc... for as long as they have existed. Billy Packard, Chris, Matt and the whole crew are always courteous, ensure quality service/value and give trustworthy guidance. We'll never go elsewhere!

This place is awesome. These guys do top notch work. They really care about quality and doing…read morethings right. I really respect this place and would recommend it to anyone. They do work that other companies wont touch, like transmissions. Thanks!

They were very responsive and called me with quotes for the services and called me again when that…read moreprice changed, had me back in my car the next day and the total charge was very reasonable. I highly recommend coming here to get your car serviced.

Really Fast and efficient battery change for my 2008 Mercedes and pumped my tires quickly!read more

After calling and emailing multiple other mobile mechanics, Jasmine was the only one that…read morecommunicated with me letting me know her husband can do the job. That's not the best part, this family owned and run business has compassion and cares about customers. They are usually closed on the weekend, but with my situation with starting a new job on Monday and only having this one vehicle, she asked her husband if he would come do a shifter cable on my truck on Saturday. Dylan showed up and got right under our truck, seen the problem, ordered the part and put it on. He was thorough and made sure it would shift with ease. I HIGHLY recommend this business. They stand by their work and their very reasonably priced.

Super quick and easy to talk to. Got my truck taken care of. Would definitely use again and will…read morerecommend to anyone.

Aaron was absolutely amazing. What a wealth of knowledge and a great attitude. Highly highly…read morerecommend. We used Aaron for a pre purchase inspection. He came when he said he was and his diagnosis and analysis was thorough. He helped me feel at ease at buying a used car and worth every penny.

Greg and his crew are the very best. Honest, fare prices and know what they are doing. I cannot…read moresay enough about how pleased we are with the work that was done. Greg put an AC on our 1969 Camaro and gave it a good going over. Greg is your guy if you drive a classic and want it fixed right.

Greg got me in quick... And did an excellent job in an extremely timely manner. Kudos!read more

Last night, 6pm on a Friday, I caught a nail in my tire. I rolled in and the 2 men working, Greg…read moreand the guy with an accent, looked like they had already been run ragged all day. The shop was busy. There was another woman that got there before me who also got a nail in her tire. The phones were ringing, and people were coming in to get their cars. It was stressing me out just watching. These guys tho, they were so nice and funny and sweet and cute and kept their cool and I'm not trying to flirt I just can't think of another way to say this was a good experience and I appreciate them. They got both our tire situations fixed in less than an hour and the price was more than fair. Thank you, guys!!!

I had a starter replaced here. The service was friendly and fast. Problem is, they didnt attach…read moresomething right and the transmission wouldnt shift properly and gave a warning. I just took it to a mechanic that knows what he's doing. I didnt want them to touch my car again. I should have know better. I once made an appointment here, waited 2 hours and when I complained they gave me my keys and I left. Go here at your own peril. Firestone is trash.

Called to have a car towed. Was told driver would be notified and would call back to come tow it. 2…read morehours later and now they wanna ignore my calls. I mean never heard of a company not wanting to make money

called to have a car towed, never showed up and ignored my call when I did call back for a ETA. I…read moremean do they even wanna work at this place?