Had a problem with a breaker tripping called them. They said they could come out the day after…read more Luckily they showed up that day which was really nice. They came out and checked the breaker and a few outlets...well I checked the outlets. We found an extension cord broken in the front yard. None of that is the issue. The issue on the billing, was they said they repaired a wire that they did not repair. So I'm not sure if I got charged a service fee or a repair fee that they didn't do.

Extremely Poor, Neglectful Work. I had a lighting fixture…read morefall out of the ceiling in my home, and I contracted Ogburn to come reinstall the fixture for me. When they got there they hard a very hard time reinstalling the fixture and ultimately decided the transform was blown. The entire time they were at my home (about 30 minutes) they were rushing through the work and you could tell they didn't really have any interest in the job. At one point the Technician took a call from the office and I heard him say in front of me that he was "trying to get out of this job as soon as he could". Once they had decided the transformer was blown they packed up and scooted off pretty much telling me to get another transform and reattach it myself and everything will be ok. So I head off and contact the manufacturer learning they don't make that particular transformer anymore and that I'd have to replace the entire fixture. Obviously this was unacceptable, so I found a new dead stock unit on eBay and pulled the transformer off of it. At this point I hired a different electrician to come and wire everything up for me, as I was very displeased with Ogburn's technicians and service. The second electrician wires in the new transformer and the fixture still doesn't light. He disassembles Ogburn's work and tells me that they had failed to reconnect the light to the canopy properly and that in fact nothing was wrong with the old transformer, the Ogburn technician was just careless. So at this point I've spent a great deal of my time and money replacing things that didn't need to be replaced because Ogburn's technician was in a rush. Now we get to billing, Ogburn sent me a bill for almost 100$ for the work they did, which was 2x as much as the second electrician charged. I called them to inform them that I didn't feel that the bill was justified since not only did they not do the work I contracted them for they lead to me incurring additional cost due to their negligence. I spoke with at least 3 different people at their office who kept telling me the person I needed to speak to wasn't them and that someone would contact me to resolve the issue. This never happened and they instead decided to send me another bill with past due charges. I again called to resolve the issue and they took my info and said someone would contact me but they never did. Eventually I just paid the bill and wrote the experience of as a lesson learned. TL:DR Ogburn does awful work and will lead to you incurring additional cost to redo their shoddy craftsmanship. They are unresponsive and disorganized at their main office as well. Avoid at all cost.

I have an old house. Lots of issues. Thank goodness Aaron has a ton of patience. Fixed doors,…read morePlumbing and a couple general repairs. He works hard and is fairly priced. Definitely will have him back out.

Aaron handled my escalating projects with patience and a smile. I had one chair that had broken--…read morehe reinforced all 8 chairs. I had an RO system that needed needed installation-- he showed me that my valves were getting leaky and installed an outlet that was needed under the sink. Did some other minor repairs we needed as well. It's only been a few days but everything seems to be holding up well

We recently had Permanent Holiday Lighting installed by Southern Lights, along with temporary white…read moremini lights on our trees and shrubs for the Christmas season. The final look exceeded my expectations! The Southern Lights team was incredibly professional, carefully installing the permanent lights in a way that hid all of the wiring, and they even matched the trim color of our home. Best of all, I can control everything from my phone, adjusting colors, patterns, and brightness to fit any occasion, whether it's a cozy evening or a festive celebration. The lights were ready just in time for Halloween, and they added a vibrant, playful touch to our home that the neighbors loved--and so did the Trick-or-Treaters! I am looking forward to Christmas, where I can showcase our holiday setup, complete with mini lights on our shrubs and a gorgeous pre-lit wreath and greenery. With just a tap, I can set our Permanent Holiday Lights to an elegant twinkling pattern or choose a cheerful holiday theme. A huge thanks to Pete and the Southern Lights team for offering this fantastic service. Now we can enjoy a beautifully lit home year-round, and have peace of mind knowing we do not need to tackle the setup ourselves. Thank you, Southern Lights, for making our home look amazing!

From the owner: At Southern Lights Outdoor Lighting & Audio, we provide outdoor lighting and audio services that…read morewill turn your home's outdoor spaces into the perfect retreat or entertaining destination. For nearly 15 years, our team has designed and installed custom outdoor lighting to accentuate features of homes, landscapes, and businesses while providing safety, atmosphere, and functionality. Additionally, our audio components are thoroughly tested and built to withstand anything Mother Nature sends their way while providing you with amazing sound clarity. For both lighting and audio systems, we utilize the highest quality products on the market. Our reputation for exceptional installations and service is the reason we've worked in many of the most beautiful neighborhoods in the Piedmont Triad and throughout North Carolina. From design and installation to maintenance and repairs, you can always count on us to exceed your expectations when it comes to your outdoor lighting and audio systems.