I recently purchased an electric vehicle (EV) and was looking to get a home charger installed. Duke…read moreEnergy has an EV charger prep program to get reimbursed for preparing your home or garage with said charger. They will reimburse up to $1,133. After extensively asking Duke all the questions to get this reimbursement, I asked for a list of contractors they have worked with. They gave me a list of 5+ electric companies. Go Green was the 3rd one I called and the only one that answered. Right away, they showed me elevated service. I explained the situation to them and they offered a free consultation to come check out my garage and give me an estimate for the EV charger installation. The very next week, Richie, the technician, came out and met with my husband to check out the space. The first estimate was a little more than what we wanted to spend (with one expensive part being the cost of the surge protector). My husband asked if we could provide the surge protector would Go Green supply the labor for installation. Richie said they could do that and also that he will come up with 5 different customizations of estimates based on different services and promotions. Richie left and within a few hours, the estimates were in my email inbox. I ended up choosing one of the mid-level ones and signed the invoice ocking in the price. Go Green had to order some parts so installation happened a little over 2 weeks later. Richie was the technician for installation too. It took him and his partner a little over 2 hours to install the charger. The city also needed to approve the charger so Richie said Go Green would handle the communication with them so they could come out. I did put in a request with him for a certain day and the city was able to accommodate. Once I received all my documents (the proof of EV registration, my paid invoice, and the approved permit), I applied for Duke's EV charger prep program. I was rejected about a week-ish later for not having an itemized invoice up to their standards. I immediately called Go Green and told them what happened and within the hour, they emailed me a new invoice which I re-submitted to Duke. Two weeks later, Duke emailed me approval for the program and two weeks after that, I received my check in the mail. This is a long review, but I wanted to explain the full process of working with Go Green to get approved for the EV charger prep program. I cannot recommend them enough. They are efficient and professional. I am extremely happy with their work!

The technician I had months ago did an exceptional job. Phenomenal even…read more However, today the customer service team needs an overhaul. Their communication with customers is subpar, at best. I scheduled an appointment around 9am. By 4pm I had to call and ask where the technicians were because not one "customer service" or "dispatcher" called to provide an update until after I called them. All they can do is say they understand, and couldn't even guarantee they could have me a technician the next day. As a customer I would like to think their service would be better. Not to mention HVAC is not cheap, so this is certainly not a "get what you pay for" quality review. At least offer compensation for your failure to deliver.

North state Plumbing did our work in a timely manner, excellent w/plumbing knowledge & easy to get…read moreappointment. Very satisfied w/ their expert work & will call again if ever need plumbing repair. Friendly & professional!

Donald and Levi were awesome in their work and I am very pleased with the results. The service was…read moreprompt, professional, and clean and well worth the value. I took several cards as I will be recommending Northstate Plumbing in the future.

James was in & out in a hour; wonderful, absolutely wonderful service & deal! He was on time,…read moreprofessional, friendly, an absolute delight.

Sadly this was installed leaky and they have not responded to any of my requests to come back out…read moreand fix it. Updating review accordingly.

Awesome service Prompt and friendly…read moreThank you Earl and the guys really took a load off my mind

Our living room needed some serious work - a window cut in, sheetrock work due to the window & to…read moremove utilities along with finishing work and a fresh coat of paint. Newcomb Maintenance came highly recommended. Unlike the other area contractors, he actually returned my call almost immediately and came the same day to review the job. He arrived as promised, taking a few measurements and making a sketch as we talked. He submitted his quote via email followed by a call in case I had any questions. To say that it was reasonable is an understatement - he came in at a third of the first bid that I received. Amazing. When the work began, Mr. Newcomb arrived with his crew - reviewed the project points and made the necessary introductions. From that point, the work moved quickly and ever so efficiently. Each day the team arrived as promised, worked diligently and only took a break for lunch. Four days later the work was completed and Mr. Newcomb returned for the walk through to inspect the work. Everything was handled with care - from first meeting to review the project to planning the job to execution to finishing and even cleanup. Newcomb Maintenance is a highly professional team with the knowledge, know-how and diligence to get the job done as efficiently as possible. We highly recommend them for any contract work your household or business may need.

Mr. Rooter is my go to plumber. They are always fast to get there and fix the problem quickly. My…read moretechnician, Daniel, was extremely polite and knowledgeable. I always call them first!

I have used Mr Rooter Plumbing of Winston Salem several times for commercial and residential jobs…read moreand they have always done a great job, been polite, and the charges were reasonable. If you are looking for a plumbing repair to be done right by a professionally looking and acting plumber then you cannot go wrong here. I trust them with all my plumbing needs and also got the annual service plan on my personal house as preventative maintenance!

From the owner: We are dedicated to handling everything from minor repairs to complex installations. Licensed and…read moreinsured to provide top-notch plumbing services with a commitment to quality and customer satisfaction. Our goal is to earn your business and keep it.

Had a problem with a breaker tripping called them. They said they could come out the day after…read more Luckily they showed up that day which was really nice. They came out and checked the breaker and a few outlets...well I checked the outlets. We found an extension cord broken in the front yard. None of that is the issue. The issue on the billing, was they said they repaired a wire that they did not repair. So I'm not sure if I got charged a service fee or a repair fee that they didn't do.

Extremely Poor, Neglectful Work. I had a lighting fixture…read morefall out of the ceiling in my home, and I contracted Ogburn to come reinstall the fixture for me. When they got there they hard a very hard time reinstalling the fixture and ultimately decided the transform was blown. The entire time they were at my home (about 30 minutes) they were rushing through the work and you could tell they didn't really have any interest in the job. At one point the Technician took a call from the office and I heard him say in front of me that he was "trying to get out of this job as soon as he could". Once they had decided the transformer was blown they packed up and scooted off pretty much telling me to get another transform and reattach it myself and everything will be ok. So I head off and contact the manufacturer learning they don't make that particular transformer anymore and that I'd have to replace the entire fixture. Obviously this was unacceptable, so I found a new dead stock unit on eBay and pulled the transformer off of it. At this point I hired a different electrician to come and wire everything up for me, as I was very displeased with Ogburn's technicians and service. The second electrician wires in the new transformer and the fixture still doesn't light. He disassembles Ogburn's work and tells me that they had failed to reconnect the light to the canopy properly and that in fact nothing was wrong with the old transformer, the Ogburn technician was just careless. So at this point I've spent a great deal of my time and money replacing things that didn't need to be replaced because Ogburn's technician was in a rush. Now we get to billing, Ogburn sent me a bill for almost 100$ for the work they did, which was 2x as much as the second electrician charged. I called them to inform them that I didn't feel that the bill was justified since not only did they not do the work I contracted them for they lead to me incurring additional cost due to their negligence. I spoke with at least 3 different people at their office who kept telling me the person I needed to speak to wasn't them and that someone would contact me to resolve the issue. This never happened and they instead decided to send me another bill with past due charges. I again called to resolve the issue and they took my info and said someone would contact me but they never did. Eventually I just paid the bill and wrote the experience of as a lesson learned. TL:DR Ogburn does awful work and will lead to you incurring additional cost to redo their shoddy craftsmanship. They are unresponsive and disorganized at their main office as well. Avoid at all cost.

I have an old house. Lots of issues. Thank goodness Aaron has a ton of patience. Fixed doors,…read morePlumbing and a couple general repairs. He works hard and is fairly priced. Definitely will have him back out.

Aaron handled my escalating projects with patience and a smile. I had one chair that had broken--…read morehe reinforced all 8 chairs. I had an RO system that needed needed installation-- he showed me that my valves were getting leaky and installed an outlet that was needed under the sink. Did some other minor repairs we needed as well. It's only been a few days but everything seems to be holding up well