Our furnace went out yesterday, and after trying a few basic steps I found on the internet it was…read moreclear I was no expert. The receptionist was very friendly and professional, and even though not a technician, offered up a few basics to check before they sent someone out in the morning. Josh was my technician who called to let me know he was on his way about 10-15 minutes beforehand which was great, and was even a few minutes early. He was able to point out to me how my furnace worked while he was working, and explained what all of the parts were without making me feel like an idiot so I could do a little more intermediate troubleshooting if something were to happen again. Josh found the issue and showed me the part that was broken, what function it had and why it likely had broken down. He was in and out in about an hour, was very professional and helped explain a lot of things that I didn't understand. As a fairly new homeowner I appreciated the extra time taken so I could get a better comprehension of what was going on. I will definitely be using Hanna's for any other issue I ever come across, and would highly recommend them.

When my unseen sewage infrastructure suddenly stopped working, it was distressing to say the least!…read more Hanna was quick to come out and assess the situation. They were true professionals who not only treated me with respect, but you could see the respect their employees had for each other. They worked very hard on a messy job that took hours of hard work to accomplish. Their fees were more than reasonable and they met every quote they gave me. They were so efficient that I had them replace my toilets which took less than 24 hours. They also fixed my water heater that had a leak and every job they performed works perfectly! They took a very distressing situation and treated it with urgency and true craftsmanship! You can't ask for any better service than the professionals at Hanna and they do it for a fair price. I would recommend them to anyone with even the simplest of plumbing problems! And for the truly invasive, messy problems, you can TRUST them to take care of the problem with great efficiency! It is a huge relief to know Hanna is out there if I should ever have any plumbing problems. I can't say enough good things about their professionalism!

My AC went out right at the beginning of an "Excessive Heat Advisory", and before long, the…read moretemperature inside my house was a miserable 88°. I called and made an appointment for a technician from Mt Vernon Heating and Cooling to come and address the issue. The initial technician was unable to fix the problem, and due to unpredictable factors, they were not able to send another technician over for the rest of the day or evening. However, the owner and his wife, after spending long hours well into the early morning resolving issues for other customers, came by personally to take care of me. They were very apologetic for the lack of communication and for my experience with the first technician, and set about right away to figuring out the problem. They had my AC repaired and running in no time, and were very knowledgeable, pleasant, and professional. Despite my initial frustration, I was very happy with the end result - I realize that factors beyond their control had derailed most of the day for them, and I very much appreciate them taking the time to stop by even though they were exhausted and it was nearly 3am. I will absolutely recommend them to others - I can't speak to the quality of any other technicians on their team, but my experience with the owner and his wife has earned them a grateful and loyal customer. Thanks!

I would not allow any stars, multiple visit issues including unprofessional behavior, incorrect and…read moreincomplete work. Paid the bill then received a bill months later for several thousand dollars that was out of no where. No calls back as requested. It has been beyond frustrating dealing with this company, I will never hire again or suggest to anyone else.

Jack B. from Fosters serviced our furnace today. We had other problems that he helped us with…read more Will call Fosters again for next service.

Rabe installed solar and a generator in Oct of 2022. They were professional and mitigated the…read morestress I was feeling with the project. They beat the other estimate we received and we are very happy.

We've used Rabe Hardware for plumbing, electrical, solar panels, and a standby generator. They also…read moreremoved and replaced the solar panels when the derecho damaged our roof (but not the panels.) With the complexity of the systems they installed, there was bound to be issues that came up. Including pricing. In every case, Rabe Hardware quickly solved the problem. They have been great to work with and communication has been great before, during and after projects. I've referred them to several friends that are as pleased as I am. I definitely recommend Rabe Hardware for plumbing, electrical, HVAC, solar and standby generators.

I am editing my previous post to include what happened after the initial incident. Since the below…read morehappened LINS did reach out and installed the required part charging us only labor. This is what they had originally agreed to do the first time. I have been debating whether three stars is too kind in this instance as they have successfully completed the maintenance they were originally suppose to complete. Only charging us labor this time discredits the time that we previously lost coordinating our schedules and then needing to re coordinate when they called back to reschedule. I understand that mistakes do happen, and credit them for coming back. I am leaving the original comments below because the frustration is real. "We purchased our house two years ago and were told the AC unit was under warranty. We had our annual check completed last week where we discovered the AC turbine was broken and needed to be repaired. We did not know who installed the unit so I used the serial number to track the part from the distributor in Waterloo. I contacted LINS Heating & Air Conditioning and they confirmed that they installed the unit and that it would be under warranty. Fast forward to the technician showing up and taking an hour to tell us that the maintenance would not be covered and we would need to pay $130 to cover the hour it took to do nothing. I called the office and they said they were sorry for the trouble but they would accept the warranty and they would not charge for the first hour where nothing was completed. Shortly after that the owner of the company called me to say he was going to "intervene" with our problem. He informed me that they would not be covering the parts under warranty because it was clearly stated on the invoice that was given to the previous owners that their company needed to be the one to complete the annual inspection for the unit to remain under warranty. The entire experience lacked any form of customer service and I would not recommend them to anyone. To have them tell us two separate times that the maintenance would be covered and then have the owner not take any responsibility was frustrating.If they have already installed anything in your home I would recommend getting a home warranty to help cover maintenance cost when it inevitably breaks."

Our LP gas furnace quit operating last week just as more snow and very cold temperatures were…read morecoming. Bad timing! Marc sent his technician Shane out to diagnose the problem: a cracked heat exchanger that prevented the unit from firing up. Marc was able to locate a replacement but had to drive to Davenport early the next morning, through sub-zero temperatures and terrible driving conditions, to pick it up. Federal Express and UPS had shut down due to the bad weather. The same day, after the county maintainer finally cleared our rural road, Shane came back out to install it. Thanks to Lins, we have heat again! We really appreciate their going out of their way to get us back to a safe situation. Thank you very much!

Quick reply, prompt arrival. Friendly service and extremely reasonable prices. I highly recommend…read morethese people.

Air conditioner had some issues. Called Mooney and they picked up the phone! Chris came out…read moreabout 2 hours later, quickly diagnosed the issue(s), made the fixes and ran some tests to make sure it was doing what it is supposed to be doing. They showed up quickly, they were friendly and professional, and were reasonably priced... You are always gambling when you search for services on the internet.... I got lucky and would not hesitate to use them in the future!

They put my water heater in 7 years ago and were quick and very efficient. I had an error code come…read moreup the other day and called. They gave me several trouble shooting techniques to try before they came out, which I appreciated so I could save the trouble of them coming out and the cost. They did have to come out and educated me on troubleshooting if it happens again and checked everything to make sure it was working properly. Very easy to talk to and very informative. I highly recommend them!

I'm the third generation to use Krall Plumbing for plumbing projects. From my crabby ol' grandpa to…read moremy parents to my husband and I, Don and Brian have been able to take good care of us. Krall Plumbing has been able to install new hot water heaters, fix our sinks, replace our toilets, fix our leaking toilet, and fix our bathtub for us over the years. Yeah, we've kept them busy in five different houses.... Don doesn't have the most friendly phone voice, but he's straightforward, honest (sometimes brutally), and affordable when it comes to his services. He says Brian or he will be there when he says he will. They offer good quality products and stands behind their work. Their clean up isn't always 5 stars, but I'll happily mop or vaccum after they leave as long as my plumbing work is done and done right. I would recommend their services to others.

Jim did a excellent job fixing my furnace. Hes very easy to work with. H the cost was better than…read moreIwas quoted by other companies. I would definitely recommend him and use this company again.

Called Jim for bathroom faucet replacement. Responded quickly got the done. More than fair price…read more Would highly recommend.