UPDATE: Management replied with the standard "please contact us" response. That's not…read moreaccountability--it's dismissive lip service. After everything I experienced, I will never return to or recommend this dealership. My experience with this dealership has been terrible. My transmission failed at only 20,000 miles, and ever since their service department worked on my car I've had ongoing problems. The service manager, Kelly, was rude, dismissive, and completely unwilling to take responsibility for the damage their team caused. Their service department is careless, unprofessional, and cannot be trusted. I will never purchase from this dealership again and strongly warn others not to waste their time or money here.

I have called numerous times to speak to management in service and the GM of the dealership with no…read moreresponse and no returned calls. This organization has digressed immensely. Customer service doesn't exist at this organization and I will never purchase another vehicle from them!

Exceptional service very courteous professional notified me of estimate prior to doing in. Work was…read morevery pleased with outcome. Highly recommend to anyone needing maintenance or repair on a range rover.

I had a new wheel and tire installed on a 2011 Mercedes E350. They put a lot of scratches on the…read morenew wheel. Also asked them to do an alignment. A lot of miscommunication between front desk and service department and lots of delays. When I got home I had another shop take a look at it. High End did it all wrong. That's how they treat people from out of town.

I just purchased an Infiniti G37 Convertible yesterday to replace my AUDI TT convertible that was…read moretotaled in a 7-car pile-up. My salesman, CHRIS SNEAD was awesome. He was not pushy, but knowledgeable. He was professional and accommodating. The contrast of him to several other salesmen/women in dealerships in other cities and other states--was profound. When I made the decision to buy, it was time for financing with CLIFF ROY. He, too was knowledgeable and professional in the way he presented information about options. He went above and beyond to be accommodating, working with me on a plan that would help get me in the car I wanted at payments I could afford. I'm so grateful! My car is in the shop for final touch-ups and I was provided a loaner until my car is ready. Chris had the loaner clean and gassed, when he noticed metal in a tire and it was leaking air. I appreciate this kind of attention detail that saved me car trouble on the Atchafalaya Basin. He switched it out for another loaner. I experienced nothing but professionalism that is an expectation at a luxury car dealership. (The only thing I didn't like was the constant country music. Maybe mix styles up a little?)

I dropped my 2018 q70l off for some needed service work. I have Warrenty on it. It has been there…read morefor 1 month and a half. No follow up calls to keep informed and it seems that when I call, nobody knows what's going on but comes back with some bs. I been off, waiting on parts. Tech is working on it, but never completed. I ran a dealership for over 20 years, this is just piss poor customer services. Be advised before coming here. You have been warned.

I have purchased several cars from Frank and they have always been solid. If I've ever had an issue…read morehe tells me to take it to Pepboy's as they are fair and honest.

I had a great experience buying a car from this small business. I thought the price was fair, the…read more2011 Camry I bought was very clean and almost a year later, is still running strong! The couple who owns the business were very accommodating as let me put down a deposit while I waited for the insurance check to come in so I could pay the balance. They even followed me to the rental company so I could return my rental and drive away in my new car. I would definitely buy another car from here.

With your employee Caden Bridgeman making a horrible comment towards an individual with Autism,…read morefrom Bridgeman social media post " Autistic?? No problem!! We can work with you! Bring yo goofy ass to Sterling Premium Select- Broussard!" you should really think about what you let your employees post especially when your name/business is connected to it. This is not something that makes me want to come buy a car from your company. All this post makes me feel is that I will be judge by your employees when trying to buy a car.

Excellent experience!!!! Was not happy about the wreck that caused me to need a new car but they…read moremade it a pleasant and enjoyable experience. Don was fantastic even before i made it to the lot. If and when I ever need another car, I'm going to see him (so he can't retire). Joel during the "learn your car" portion taught me things about my cell phone as well!! Really fun. Mike in finance was a wonderful resource and I was well educated in all the decisions related to the purchase. They're my new buddies and, seriously, I'm already telling people who are looking they HAVE to go there first.

Pupie and his employees are some of the nicest gentlemen I've ever met. They provide excellent…read moreservice and will take care of you with honesty and integrity. Pupie also bought an antique car from me - he gave me a fair price and no hassle. In addition, he went above and beyond to help my family out with another vehicle when we were in a tough situation (after not knowing us but a few hours and not even living in LA). I would recommend Pupie's services to anyone in the area. You just can't find quality people like him/his family anymore these days.

We moved To Abbeville from Texas about a year ago. After being here a month or so we had car…read moretrouble. I was nervous about being from out-of-state, and at the mercy of a Repair shop I didn't even know. After asking around I was told by a local here to "Take it to Pupie's, they will take good care of you" And they sure did. They treated me like an old friend. Quality work and their prices are more than fair. I wouldn't take my business anywhere else. Trust me...take it to Pupie's!

I'm giving this dealership and salesman, Trevin, every bit of 5 stars. I wasn't able to buy a new…read moreTelluride like I wanted, unfortunately. However, he and all the others at Sterling Kia in Lafayette, La. bent over backwards to help me out and show me dozens of new Tellurides in several of the different trims! He took the time to go through all of the features and different options since I wasn't familiar with them. I was able to test drive two and was completely floored at how much room and power these mid-size SUVs have. They are VERY sharp looking too. The harsh reality is some things aren't meant to be, and I ended up getting a different vehicle elsewhere that fit my budget, but I can't thank Trevin and the crew enough for their patience and assistance. I did purchased a vehicle from Sterling Ford in Opelousas back in 2013 and was VERY impressed with the service, respect, and professionalism I was shown. If you are in the market for a Kia, look no further than Sterling Kia and give Trevin a hollar! Cheers! J.J.L.

Our Telluride took a rock to the A/C condenser during our travels from FL to TX. No A/C and 3 dogs…read morein August heat don't make for a good day. Sterling was the closest KIA dealer to our location. Gabriel and the other members of the service department were awesome. They got us in quick and found the issue. Started the fix asap. And they allowed us to bring our 3 dogs inside so they wouldn't succumb the Lafayette Louisiana heat. Thank you all (front of the house to the guys in back) for the fast repairs. And the dogs got a lot of love too!!

As soon as I walked in was greeted by Brittney Guidry , she is very helpful and made my very first…read moretime buying my car simple and easy . Everyone in this building has been so nice and helpful. Thank Y'all for that experience I love it! My family and I will always come here

Friendly service, short wait time and decent prices for my regular oil changes. When I call to make…read morean appointment, they can usually take me within at least three days. Detailed receipt of all work done on my truck, and they let me know what work needs to be done. Trustworthy and professional staff.