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    Rabideau Michelle MD

    1.0 (1 review)

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    13 years ago

    Misdiagnosed my illness. Not the brightest doc.

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    Dexter Internal Medicine & Pediatrics

    Dexter Internal Medicine & Pediatrics

    2.8(6 reviews)
    0.4 mi

    The staff at Dexter Family Practice do a good job at some things. They have generally kind, helpful…read moredoctors. Dr. Harms is indeed a very good doctor. It is the struggle to gain an appointment that is disappointing there. Dexter Family Practice seems to have an unwritten policy about when a person gets an emergent visit appointment and it is very challenging to be seen there on an emergent basis. I have even gone so far as to call the night before to ensure that there are morning emergent care spots available before taking the day off work. On three occasions, I called back in the morning and spoke to the intake person who told me they had no spots available that day. I have always called first thing as they opened. This is continually frustrating because it is not easy to take a day off work and when a copay for the Urgent Care is costly, it leaves a person with no options. The only times I could get appointments were long range or by superseding the emergent intake process by emailing a doctor. One has to have a U of M portal and password in order to email the doctor and it is challenging to email someone you have never seen in person. This process of having unwritten rules about who can have an appointment seems unfair and leaves a customer feeling like they have done something wrong. It would be nice of Dexter Family Practice to post publicly, guidelines about what types of ailments get emergency appointments and which do not. It seems like just being honest about that list and maybe even mentioning what illness and emergencies trump others would be best practice. I can understand it when a heart attack patient or burn victim gets into the Emergency Room before I do, even at U of M, where DFP is an affiliate. However, that set of guidelines on how to "triage" incoming emergencies seems fairly transparent. Does my possible strep throat trump her gastrointestinal problems on the third Monday in October? Well that is hard to say. If you have emergent care needs more often than run of the mill annual appointments, I would look for another doctor's office.

    I would recommend everyone go here. Dr. Wylie is the BEST Dr.! You get in quick, you don't have to…read morewait long when you get there. He listens to me, and most of all, he cares. He really cares. He talks to you like a person, not a number. He takes his time with each one if his patients.

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    Rabideau Michelle MD - familydr - Updated June 2026

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