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    Raccoon Stone & Tile Works

    3.0 (2 reviews)
    Closed 8:00 am - 5:00 pm

    Services - Raccoon Stone & Tile Works

    Countertop installation

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    3 years ago

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    New Found Treasures

    New Found Treasures

    1.0
    (1 review)

    I purchased a sofa and love seat from the store in November of 2010. I was told at the time of…read morepurchase the furniture was leather however ensuing events gave me indication that this was a false statement. Shortly after the purchase of the furniture (maybe two months) the so named leather began to crack and peel off of both pieces of furniture. Due to the nature of my employment I was not able to make it in to the store to complain until after another few months had passed. The store employees were met with shock and dismay and even sent someone to the house to take a look at the furniture and to take pictures. My purchase from the store did not include any type of warranty so the only solution the store gave me was to call and complain to the manufacturer of the furniture which they agreed to do for me. After the store failed to follow up with me on time I made several attempts to get new information to no avail. In the interest of full disclosure and out of fairness to the store the couches had some damage to the rear corners where my cat had tried to use them as a scratching post. I felt justified in complaining to the store because the cracked and peeling (so called) leather was not isolated to the corners the cat had scratched and was occurring all over the couch and between cushions where the cat can not even reach. I have since purchased slip covers to cover the unsightly and uncomfortable peeling furniture and the peeling and cracking has continued unabated. That being said, unless my cat is removing the slip covers and cushions at night with out my knowledge I am confident in saying the blame does not belong to the cat. In fact the cat hasn't even attempted to scratch the corners since I bought the slip covers. In conclusion my recommendation would to avoid the store and make your purchase elsewhere. I hope this has helped. P.S I forgot to mention, the feet of the couches have permanently stained my carpets. The feet are triangular in shape and appear to be made of some kind of plastic. No amount of steam cleaning or chemical carpet cleaner has been able to remove the pink triangles I now have on my carpet. So even when I decide to permanently replace the couches I will always have a reminder of my mistake in choosing to purchase from this store.

    Raccoon Stone & Tile Works - kitchenandbath - Updated August 2026

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