Upon looking for house and auto insurance, we came across State Farm and Doug Menely, as well as…read morehis office staff, Ann. We couldn't be happier! Ann was extremely efficient at processing our paperwork, AND friendly -- to the point of saying hi to us out-of-context at the local vet! They're situated in a lovely historic house/professional building in the center of Sellwood with easy parking. And, the best part? Their rates were 1/3 the price of Liberty Mutual. Awesome!

Based on our experience this branch of State Farm is unsatisfactory. The level of customer care we…read morereceived from the office clerk is below average. She is like the telemarketer that never stops calling. Every transaction was stressful. She constantly made us feel if we did not get the coverage SHE wanted us to have, we would lose everything. The only reason they were our agent momentarily was because our agent of almost 10 years retired. In the end, we went to another agent. Four years ago the reviews they received may have been deserved. However, based on our experience 1 STAR is a stretch.

Poor communication is a hallmark of my experience. You'll be forced to accept the terms according…read moreto Brian, not the needs of your business, ending in exuberant fees for unnecessary services like cyber-security coverage for a company that doesn't maintain a server or any IT infrastructure, and lengthy explanation that it's not up to Brian to remove the unnecessary coverage because someone else in the headquarters does it. Not recommended, unprofessional.

Brian is great to work with! He has helped me numerous insurance policies and it all got done with…read moreamazing customer service.

Best insurance co. EVER!! Had a water leak in our kitchen. These guys were all over it. After the…read moreassessment was made the checks were cut and all work done beautifully. I highly recommend Allstate to anyone who wants to pay fair prices for insurance and in return get your home back in order quickly. Great service.

By far the very best insurance company I have worked with. I'm a policy holder and I recommend this…read moreto all my clients after they purchase their vehicle from me! Michael Murray is always on top of things and ready to help, plus they saved me a ton of money on my insurance by switching over and getting me wayyyy more coverage!! Take that other insurance companies!

Yes, this IS as good as it gets. Buying insurance, finding the right level and price of insurance,…read moreshopping around for this "crap" is never much fun. Well - if you need to secure any type of insurance - then look no further. Richard Martin of Consumers Choice is your man. I needed to get car insurance, homeowners as well as renters coverage when I moved to Oregon from CA. Ric was great. Not only was he knowledgeable, helpful and responsive - he's priced right! He was able to assist me with all my needs and also offered solid recommendations to save me money in the process! If insurance is what you need - this is the place to get it.

I don't usually gush about my experience with an insurance agent, but in this case,…read more high praise is really due Ric Martin of Consumers Choice Insurance. Not only did he save me money, but I received the most personal and professional service. Ric handled everything, kept me posted, kept his word and fully delivered superior and less expensive coverage with a major insurance carrier. I was so impressed that I turned my business insurance over to Ric and he 'hit it out of the park' again. It's rare to find someone these days who knows his stuff, really cares about his customers and is great to work with. I've found my insurance guy for life. My advice: dump your impersonal, commission grabbing insurance broker and bring your insurance business to Richard Martin. He's a totally stand-up guy!

Reluctantly, we have had to end a long term insurance policy with Dan's agency/company. I say…read morereluctantly, because were it not for the devastation caused to our business by COVID and the cash flow consequences, we would not be ditching various expenses to make ends meet. Reluctantly, too, because Dan and Crystal are the very best agency team I've experienced over many years of house, auto, life insurance product needs. This is a top notch agency ... but when cash is king, something had to go. Our life policy with Dan was the last in a long list. Who woulda thunk?

Dan is the nicest guy you'll ever meet and very competent as well. His staff is superb as well. I…read morerecommend them highly.

Superior customer service from honest and reliable mortgage lenders…read more I recently bought my first home and thanks to Jodi White and Summit mortgage, I feel like I got a great interest rate and SUPERIOR customer service. Initially I was going to get my loan directly through a major bank and was scheduled to close near the very end of the month. At the beginning of the loan process, this major bank (who, for the sake of anonymity I shall henceforth refer to as "BANK X") also provided good customer service and a slightly higher than average interest rate in exchange for a significant credit toward our closing costs. As the end of the month neared, BANK X suddenly became incommunicado and would not return my calls or emails timely. Apparently once they figure you have agreed to use them as your lender, they have you trapped and they no longer have to be nice. I can take people being rude to me, but what happened next was just unacceptable: 1) BANK X sent me an updated Good Faith Estimate that was FAR HIGHER than the original good faith estimate and with absolutely NO warning 2) When I questioned BANK X about the massive increase, I was given the run around about "points" and "industry changes" 3) Not only did BANK X NOT apologize to me...EVER!...their tone was almost accusatory towards me as if I did something wrong! 4) After all of this, BANK X unable to close before the end of the month despite almost 3 weeks to get the paperwork together Because BANK X couldn't get the paperwork together before the end of the month as we had promised, the seller owed a penalty equal of $1,800.00...which they demanded we pay!!! To summarize, BANK X failed to close on time which had the following consequences: 1) BANK X used it as an excuse to increase my interest rate AND forfeit the credit toward closing costs 2) We had to pay $1,800 in order to make sure we could still buy the house or the seller would walk 3) We had to pay another month's rent where we were living In all, BANK X was a nightmare. I discussed this nightmare with my realtor who recommended Jodi White and Summit Mortgage. I spoke to Jodi who APOLOGIZED for my experience with BANK X and then gave me a quote which knocked BANK X out of the water. Jodi promised me that if I gave her my business, she would close within 3 weeks and that is EXACTLY what she did. When all was said and done, I got such a great deal with Summit, I still saved money even after all of the added expenses of dealing with BANK X. Bottom line, don't concern yourself with who BANK X really is, because if you are not dealing with Jodi White and Summit, you are likely dealing with your own BANK X and you may not yet know it (you soon will). Before choosing a lender, be sure to bargain shop and be sure to give Jodi White a call. I was glad I did.

Ryan Young from Summit Mortgage Corporation helped me in what I thought to be a very daunting…read moreprocess of purchasing my first home. While I was extremely nervous at first, Ryan walked me through every step and was very accommodating to my multitude of questions and concerns. In the end, it was a walk in the park. I found my condo, closed and moved in all within a month. And of course at a rate and term that I am very very pleased with. Ryan Young and the team at Summit Mortgage have exceptional customer service. You never get the feeling that they are too busy or that they have heard your questions a million times before. Purchasing my first home was never daunting because of Ryan Young and Summit Mortgage Corporation. It was exciting, rewarding and one of the best decisions I've ever made. Thank you Ryan Young and the team at Summit Mortgage!

My old medicare advantage health insurance plan is shutting down, so I've been trying to made the…read moreswitch to a new plan. Laughlin Insurance came to my rescue, and the process is painless! My agent was Rachel Laughlin. I gave her some of my info in advance of my appointment. Rachel explained all the options and answered my questions. So glad to be working with an actual experienced agent. I met with her in person, but she also takes phone appointments. Took about 30 minutes, my new health insurance plan is just what I wanted, and more.

Paris and his associates have been our go to guys for insurance for over 10 years. They have done…read morethe research to find the right policy for our family. Now, they are even helping my wife and I to find the best supplemental Medicare policy for our needs.

Holly Lilgore is AWESOME!!! You are not going to find a more friendly, competent, and ready to help…read moreagent! Holly goes above and beyond on everything she does. So thankful to have her as my agent!