We had a great time in Juneau! Maria prepared a booster seat for my kid without extra cost, set up…read morean itinerary for us based on our short cruise departure time ahead of time based on what I wanted to do so I knew what to expect, and was friendly and personable. She said she wasn't unavailable until noon which shortened the time I would have preferred but she definitely made the few hours together worth it. During the actual day of our ride/tour I changed the pick up point last minute and she was flexible and punctual. She had lots of great information, looked out for animals we were interested in seeing, helped us take a family picture in front of mendenhall and made our short time in Juneau full. Thanks Maria!

Everything went well! Customer service from the dispatcher and driver, prompt arrival, and…read moreeverything in between! They were great.

I highly recommend this taxi service Karla took us to the glacier while telling us about this…read morebeautiful places she was fun very knowledgeable of Alaska her vibe was contagious. She is amazing.

We called Glacier Taxi and Tours from Mendenhall Visitor Center asking for a ten person van. They…read moresaid no problem, 10 minutes. 20 minutes later we call again asking about the status of the van. They said it's on the way. (They didn't give us a cab number, unfortunately.) We called again after 30 minutes and they said they don't have any cabs available and tried to give us another number to book with someone else. We luckily managed to hail a van that had just dropped off a group so we didn't have to deal with Glacier Taxi and Tours' incompetence any more.

From MENDENHALL GLACIER to CRUISE port…read more Just wanted to share my story here is the pointers to get the quick over view: -Cheaper than the "bus tour" -May be cheaper than Lyft -Convenient -Courteous -Call ahead to see if they have a vehicle that fits everyone in your party -The taxi can pick you up in the parking lot nearest to the visitor center. Lyft has a designated pick up and drop off that is farther away. People the Taxi might be Cheaper!! Used the taxi from Mendenhall Glacier to our cruise. I checked on Lyft and it would have cost $78 (around 5 pm) for our party of 6. I called Juneau Taxi and the person speaking to me was kind, patient and informative. I asked if she could give me a quote for two stops and suggestions for a place to buy heels. Then I asked how long it would take for a taxi to get to us. I saw a taxi and told her I would call back if he was waiting for someone. As I was approaching his van another group came up to him. Thankfully the operator I was talking to earlier radio someone to drive over just in case. Carlita (taxi driver) was waiting for us :) as I was approaching her she asked if I was Kimberly. Just before we got into the taxi a man approached our driver and asked how much it cost to get back to the ship and she quoted give or take $45. We had 6 people in our party and we comfortably fit in to the van. He got charged $70 PER PERSON!!!! He was sitting with other people he didn't know and waiting for the bus. I forgot to pack my heels for formal night. Carlita had a suggestion to buy heels and asked over the radio where we should go. Someone over the radio suggested Alaskan Dames Consignment. Omg, this store had so many cute well taken care of items. The heels that I bought looked like it never had been worn. I had to will my self not to go crazy and only buy what I came for. This impromptu stop cost $5. In total it cost us $50. Carlita asked us if we finished shopping and suggested Alaska T-shirt's. It was a good suggestion because it was near the cruise ship and offered a variety of items. Overall it was worth it for us. This was our second time coming to Mendenhall Glacier. First time we use a bus shuttle to and back. We booked it when we got off the ship. This time we used the public bus $2 each person to get there over a mile walk from port to bus stop. When you get to the bus stop it's over a mile walk to get to the visitor center.

Dispatch sent a car that wouldn't fit our group and then was rude about it. Wouldn't use them again.read more

Like so many others on here, made a reservation the day before for early flight. Snow was expected…read moreso made it for extra early. Lucky we did that so we had time to get an Uber and make to our flight with a very few minutes to spare. Still cold from waiting over 45 minutes in the snow.

The driver OJ from Jamaica had to be the rudest driver I have ever encountered, and I have been…read moreall over the world. He drove while talking on his cell phone in Jamaican drowning out my own conversation. He refused to wear a seat belt so the alarm sounded the entire 20 minutes. Then he complained about passengers the rest of the time. If the company is any reflection of OJ , save yourself and move on!

Juneau Taxi and tours had warm, clean cars and very nice drivers. They are not overly chatty.read more

They saved the day when another taxi service didn't show up for our 3:30 a.m. ride to the airport…read more Thanks to them we didn't miss our flight! We learned you can reserve up to two days ahead of time and will use them next time we are in Juneau. Thanks Juneau taxi!!

Red mini van taku taxi driver ran a stop sign and cut me off. Had to slam on my breaks. All of the…read moretaku drivers drive like absolute idiots in this town.

I think this is a one cab company, operated by someone that is totally out of his element. There is…read morea certain kind of Alaskan quirkiness that is enjoyable even when abrupt. Then there is Alaska crazy, like this guy. Rambling at me unintelligibly, ranting at other drivers , ham handedly fishing for a tip and way overprotective of his sweet, sweet minivan. First, I closed the door too hard then at exiting i was too gentle and tried to push it shut which sent him close to the edge shouting "No No No! Open it and close it again!" So I did. I thought about slamming it but, i resisted the urge. Maybe i dont know my own strength because he acted like i ripped the door off yelling " NOT THAT HARD!" Calm down man its a GMC not a BMW.