Everything was top notch delicious at a reasonable price. Kolton was our server. He was amazing! Charming, helpful with suggestions and attentive. We will be back and asking for Kolton read more

I really like both the Rachel's roadhouse in Butler and kittaning. Nice to be able to get a real steak with a real doneness (I usually get it on the salad). I also love the salmon on a salad and the other dishes and drinks at both locations. read more

Rachel's Roadhouse - Steak salad done medium rare for real - American Near Me - Kittanning, Pennsylvania

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Service was good. Menu limited. Seams more like a drinking hole as bar area was busy Food typical frozen food heated up but better than McDonalds. Restaurant was pretty clean. read more

This review is 100% about the food. Our server Casey would receive 5 stars for her service. She was lovely. Full disclosure, we are not from the area. We live in MD and decided to stop at some place we don't have locally before driving home from our day trip. We ordered the stuffed shrimp appetizer, the topless Texan and the truck stop deluxe. We also ordered a daily special of burnt end mac n cheese to go because we couldn't decide. Our first impression with the appetizer was that it was a very good idea but it was super bland. The shrimp had no seasoning, neither did the cream cheese and there were only slivers of jalapenos in the cream cheese. Definitely not a popper. My husband and I decided to share the two main dishes because we wanted the same things. The topless Texan is considered a burger and does not come with fries/chips/sides. The burger patty was seasoned well but wasn't even the size of the slice of bread it was on. It had chili and nacho cheese, both which were just meh. Lacking in seasoning and flavor. It needed sour cream and green onions. The truckstop dish was meatloaf over a bed of fries and gravy. I don't know what to say about this dish. It was the weirdest meatloaf ever. It's more like pressed/canned meat. Zero flavor. Fries and gravy should be crisp, savory, and salty. What is going on? The American flag in the middle of the plate was not encouraging. If you are going to imply truckers/diner meatloaf, you have to deliver. We ordered the daily burnt end mac n cheese pasta to go. As I said, we live far away but wanted to try everything of interest. Today, we ate the mac and cheese. It was tasty. The pasta wasn't too al dente, and the cheese sauce was creamy and smokey. Sadly, again, the shrimp was not seasoned. I would have preferred chicken to the shrimp in this case. The sauce was smokey and creamy but not abundant. Do I sound nit-picky? Probably, but for the prices, I expect my food to be well seasoned. "Rachel" seems to be afraid of all seasonings, including salt. I was grateful for the $1 Miller Lite drafts but 100% disappointed with our food. We were very happy with our service. Thank you, Casey. read more

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I had lunch at Racheal's on Thursday and it was good. Some friends and I tried it Friday and it was awful. I ordered a prickly pear margarita, which I typically love. It came in a mule glass. The waitress was rude. The appetizer didn't come out. When our food came the waitress asked if we needed anything. When we informed her about the app. She just brought it out and didn't even apologize. Steak was like warm. The only cook burgers well done. (Frozen patty) We definitely won't be back. read more

The service was good, the food not so much. We have been there before and the food was good. We went there last night , Valentines Day and were disappointed. Our filets were undercooked and the crab cakes were frozen processed. After sending the steaks back , they were still undercooked. Not very good at all. read more

Today I went to Rachel's in Kittanning for their half price burger special. For 7 dollars I got a burger and chips, the Eggceptional burger was my choice. It was delicious and served the way I wanted it, medium well and no cheese. Our waiter Caitlin was very nice and attentive, and got our drinks and food to us quickly, so the service was great! The setting was great too. This was an ex Ponderosa buffet, and it was remodeled to the point where I couldn't tell this was a buffet at one point. I liked the old school decor and pictures on the wall, as I am a fan of all things vintage. I don't know why there are so many one star reviews as I think this is just as good, if not better than the Butler and Mercer locations. read more

Rachel's Roadhouse - Eggceptional burger - American Near Me - Kittanning, Pennsylvania

Over the years I have been a frequent patron of all of the Rachel's locations. That being said, this is the second location in 3 weeks and the 2nd disappointing meal. The tavern chips, whole wings and fish sandwich were good as always. The chicken pot pie and linguine Alfredo with shrimp were both disappointing and would never order again. Service was also lacking on this visit but that is not typical. read more

Ordered the Fire in the Hole burger medium rare and it was cooked to perfection! So juicy, flavorful, and delicious! Will definitely be going back there. Service was great, the server was so polite, timely, and professional. The ambiance is amazing, lots of old black and white photos, antique advertising signs, and old military posters. Love this place! read more

The place is new, so it was a bit longer to get in than you would normally like. However, with it being a new place, that should be expected. You could tell it was "new", as things seemed just a little chaotic, and service was just a bit slower than I would have liked. One of my biggest pet peeves....we had to ask for refills on our drinks after multiple passes at looking at empty glasses (which were a little higher priced than expected, $3.50 for an ice tea?). Interior was nicely decorated. We started our meal with the homemade chips and a pretty good dip that came with it. We tried the Chicken Tiffany and the Honey Dipt Chicken. Personallly, while it was "ok", I probably would not get the Honey Dipt Chicken again. It needed some type of dipping sauce, or maybe a side of honey to actually "dip" in, rather than just a little drizzle on top. The (tempura?) breading was just a little dry and plain, and needs something to liven it up a bit. A positive that I will note is that they allow you to get soup as one of your sides, and that actually includes their Au Gratin French Onion Soup. I am used to most restaurants forcing you to get a crock and upgrade for a higher price. They will actually make you a cup-sized portion at no additional charge. Our children tried their Mac n' Cheese, a Burger, and a kid-sized Grilled Chicken Salad. No complaints from them. For dessert, a piece of their Caramel Pecan Pie. $7 for a piece of pecan pie, but it really was excellent. Overall, I would recommend trying them, and I look forward to trying them again as they settle in. read more

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One word for this place... disappointing. We were very new to the area and decided to try this place. There was a very long wait (about 40 minutes), but I understand that they were operating at a much lower capacity due to covid. I wouldn't have minded this if the experience had been good. The place is nicely decorated and was clean. Our server was attentive enough. However, the food was just bad all around. We ordered the pretzel as an appetizer. It was edible, but just barely because it was so burned. For entrees I ordered the Truckstop Deluxe. That was the single worst meatloaf dish I've ever had - and that includes cheap buffet or cafeteria meatloaf. It tasted like cat food. Awful. I only took a couple of bites of it and those were forced. Even the fries on the plate were not very good. My husband ordered a steak, baked potato and broccoli. The steak was okay but was a little overcooked. The potato was rather small and the broccoli tasted old. My daughter had the mac and cheese and apple sauce. The mac and cheese didn't taste homemade - more like boxed. Maybe we went on a bad night or chose the wrong dishes, I don't know, but based on the food, we would not go back. read more

Giving this a 2 star.. Based off of what seems like a good staff. The staff seemed to enjoy their job and were very nice. The food isn't worth the price at all. It's basic food anyone could make honestly. Nothing special. read more

Use to LOVE eating here - but the last couple of times the food was horrible- don't think we'll return-

both service and food quality are just bad. our server didn't come to our table for at least 10 minutes after we were seated in addition to taking over 15 minutes to refill our drinks. Once we finally did get our food, the chicken in the chicken bacon ranch wrap had no ranch in it and chicken that appeared to be green. The all american mac had noodles with black spots (maybe mold?) on them. Overall very disappointed in this dining experience. read more

Love there lunch specials here half sandwich soup or salad drink and desert all for under 7$ and the specials change all the time so your not always getting the same thing read more

Rachel's Roadhouse - Stuffed shrimp - American Near Me - Kittanning, Pennsylvania

Food was amazing! But there was quite a few downfalls also! We have been here three times and is give it take. Or first experience was terrible but our second was great. This last time was just as bad, out waitress was no we're to be found and when we had ordered apple sauce for our kids she didn't bring us spoons, when they brought us our steaks we didn't get steak knives, same goes for refills! Me and my friend had the steak and the guys had burgers. The food is great but the service is terrible. U would think that after a month they would be better at there service. Ps...the tables are very wobbly. read more

Rachel's Roadhouse - American Near Me - Kittanning, Pennsylvania

we experienced the worst meal and service there tonight. Waited 30 minutes for pretzels and they arrived cold. waited an hour for food, finally arrived and it was cold. Waitress couldn't keep straight what we ordered. I visit this restaurant regularly and i won't be back anytime soon. Talked with the GM and all she said was sorry. No discount no gift card to come back absolutely nothing. Don't waste your money or your time. beyond disappointing! read more

I stopped here right after it opened and it was pretty good, so I thought I would try again. This time it was even better! I had the Rocky Mountains chicken in it was a huge serving. 2 full chicken breast topped with ham and cheese! I had a side of baked potato and a salad with her famous balsamic vinegarette blue cheese dressing. They should bottle that dressing and sell it! I had the usual desert of ho ho cake! Awesome! Our waitress was quick, friendly, and did a good job. This new location should do very well for this local chain; not much else close by to compare it to. They are a curt above the national chains for sure, and they have done a good job at maintaining a high standard. I'll be back again. read more

Rachel's Roadhouse - Smoky mountain chicken is awesome. - American Near Me - Kittanning, Pennsylvania

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I've stopped a couple times for dinner and must say the food has been good. I like the pretzel appetizer and the crab cakes are really good. The prices aren't to bad and the portions are nice size. The staff is nice but sometimes it kind of hit and miss on service. I really like the decor and TVs in the bar area to watch sports. They gave really good drink specials read more

Rachel's Roadhouse - American Near Me - Kittanning, Pennsylvania

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Just ordered take out for dinner- DO NOT order the Nappa cabbage chkn salad. It looks and tasted horrible. Appearance was that of they sent me one's leftovers. 2 bites of cabbage and chicken had to be removed- it didn't even resemble chicken in color or texture- FOUL MEAL AND COMPLETE WASTE OF MONEY. Why do I even attempt to support restaurants any more? My fault for not making dinner. read more

Very unprofessional manager- We came here in the fall with a big group of ladies for girls' night. One of the girls got the loaded nachos appetizer for $12.99 as her meal and it was huge! Then we all came back last night and four of the girls got the nachos since it looked so good last time. The nachos game out and they were each on a plate half the size as they were in the fall- but still costing $12.99. The plate is small- about the size of a dinner plate- hardly an appetizer size of nachos and not worth the price. When my friend complained to the manager he gave her another plate of nachos to go, but did nothing for the other three ladies who ordered them. Some of us left early and on our way out my other friend thanked the manager for the nachos. He replied, "I really just didn't want to hear her bitching about it anymore!" I know what you're thinking... this girl cares way too much about nachos! It's not about the nachos... It's about the fact that the manager would speak to a customer like that about another customer. PS the other food is good.... especially the housemade chips.... unfortunately I may be driving to butler next time I want to eat those delicious chips read more

People are very nice, other than that food is gross missing stuff we asked for overall gross do not recommend

Stopped in for dinner with friends, 3 couples, 6 people. The meal was good, but the server almost pushed us out the door. We wanted to sit and talk, he wanted us to pay the bill. So if you want to sit and visit after your meal, this isn't your place. read more

Probably the worst service I've ever had in a restaurant, definitely the poorest I can recall. We placed our drink orders. The waitress had trouble understanding my draft beer request, saying she "didn't drink" so she didn't know what they offered. She returned and told me the draft beer I ordered (from the draft list on our table) was not available. Fine. I ordered a mixed drink. My gf had ordered wine, but we did not get that yet. No water. Ever. The waitress then returned, still without drinks, but with our entree's. Our meal came with salads, but she did not bring them and seemed confused we wanted them. She eventually brought our salads and asked if we wanted boxes! We had barely started eating, waiting for our salads and our drinks. And it was still an hour before closing. I spoke to a manager and she eventually brought our drinks. My drink was just three ingredients; Cabernet, vodka, and lemonade. They advertise it as a feature drink. The lemonade was left out. Oh, and still no water. Then the waitress stopped and told us that our meal came with bread. Maybe. She wasn't certain. Do we want it? No, at this point we just wanted to gtf out. We were comped our drinks. The place wasn't even busy though, and there was no excuse for the lousy service by our waitress and the bartender. Oh, and the entree was not very good. read more

Well I think that this location is still trying to work things out. 1st it must be noted that our service was prompt and friendly and accommodating. I really went here with zero expectations but for what this place is; it was fine. The food came hot, decent portions, and was pretty tasty. They have a Happy Hour which I completely recommend since they have 1/2 price apps., and decent drink specials. Since this is a chain I wasn't setting the bar high and honestly, I think they are a bit pricey for what is served but...... I the food was decent. My hopes for this place is that they reset their prices to reflect the geographic location and step their food-game up a bit where it's not just a southern version of TGIF. read more

This place was very good for the area. We came in for a wedding and the food was very good and we had a good waitress. For the kattinning area this was a very nice place for a "chain style " meal. I'd definitely go again read more

Great food and service. We got spinach dip, which was delicious. My husband had Hunter's Chicken and I had chicken salad. We both enjoyed our meals. read more

Brand new restaurant in the west kittaning area. Much more upscale than the previous ponderosa in that building. Only open for 1 week at this point. The place was packed at 5 pm, but only had to wait about 5 minutes for a booth. Service was very good. Decor was impressive classic roadhouse. Two out of three items in the Route 8 Trio appetizer were excellent...seafood stuffed mushrooms and the jalapeño stuffed shrimp. Ribs were too mushy and no smoke flavor. Portion size was very good and more than enough. A great night out with plenty of customers lined up waiting to get in and try the new place when we left. Many out of state plates visible in the parking lot. Very good job for only being open 1 week. But the ribs need work. read more

Definitely not stopping back. My friends and I were were eager to try this location because we love our Rachel's Roadhouse back home. You can imagine our disappointment when we weren't greeted for fifteen minutes, had to reiterate requests to the server multiple times, and then to have black noodles and green chicken served as our "order". The icing on the cake was our server laughing at a fellow guest at our table when asked about splitting the appetizer among all of our bills. read more

Only waited 5 minutes for a table. Great service and good food. Only bad thing I could say is the cups are tiny and you will need to get a few refills. I would highly recommend this restaurant. read more

Rachel's Roadhouse - Cajun chicken pasta - American Near Me - Kittanning, Pennsylvania

We arrived at 10 after 6 and we had to stand waiting outside until we were seated at 735. If you are overwhelmed by customers, don't tell them that its a half hour wait and make them wait an hour and a half to be seated. We asked after an hour and they lied and said five to ten minutes. Once we were seated, we all noticed the smell of fresh paint and stain. The corner table that we were at was not anchored properly and wobbled dramatically when any of us touched it. My friend had to ask for the drink menu. She ordered a drink that was both listed and on the card in the center of the table. She was told that they did not have the proper glass to make it and if she wanted another type of mixed drink then they could muddle through and try to make it. We waited a half hour for our food. Both my friends husband and mine ordered coleslaw and my husbands was warm. My meal came with two sides and I had to remind the waitress of that fact before she moved on to the next person. She was less than polite about it. For some reason the waitress told me twice that my food was almost ready. I was the last to receive my food and it tasted like it had been sitting for awhile. My friends Honey Dipt Chicken was dry and her vegetables were overcooked. She did not finish her meal. Overall, my first impression of this place is not good. I've ordered the same meal at the Rachel's in Butler, PA and it was much better. No matter what time of day I go, I've never had to wait for a table. The restaurant in Butler, although older, seems like it is in much better shape. read more

I am so glad to see such a modern and classy restaurant move in to our small rural area. It's a nice place to eat but I consider it just average. I haven't had a bad meal there the few times I visited but nothing has been so over the top either. read more

For the love of god don't waste your money. Over priced and under delivered to the core. Meatloaf.... gross. meatballs..... even worse. pasta..... gross. soup..... gross. steak..... gross. Sweet Tea.... amazing. To like the food there you truly must not have a tongue. I'm convinced the owner just doesn't give a about the food. Ive eatn at soooooo many places around the entire country in every state including Alaska. This is truly the dumpster of the US. read more

Never got my meal. Hair in fries waited another hour for replacement. Ordered burger medium well and it was bUrnt to charcoal. Fish cold. Never Had a worse restaurannt experience. E at mytable had finished their meal. Don't go to kittanning one read more

Solid place for quality food in the Kittanning area. Prices are reasonable for what you get, including some healthier upscale options. If you're feeling carnivorous, the full rack is huge, meaty and has a great barbecue sauce. Full bar. Some discretely placed TV's to keep an eye on the game, but otherwise good for a date. Service is hit and miss, avoid very busy time and you'll be in good shape. read more

Come here every once in a while to eat dinner and every time I leave content and with a full belly. I have a favorite dish and get it 99% of the time. The Portobello Chicken. I normally order it without the peppers but forgot to this time and boy was I happy I did. I didn't know what I was missing out on. My boyfriend ordered the Chicken Tiffany and cleared his plate which is not common. The food was delicious and came quickly after we ordered. Will continue to come back here for a quick bite read more

The cheesecake was $8/slice. The ho ho cake was $7 and freezer burned. Seemed over priced.

A healthy option!!!! Finally someone offering grilled chicken and steamed veggies. Food was well prepared and the service was awesome.

Service was super atmosphere was top notch. Blacked shrimp was way too salty....stuffed mushrooms where amazing ... everything else we had was super ....drinks where always refilled without running out....we will be back read more

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Tried this place for the first time. Wow, was it bad. Undercooked steak, cold sides, overwhelmed waitress which led to bad service and a rude manager. I would give zero stars if i could. Dont waste your time or hard earned money. I think the Craft house is way better!! read more