Great store for serious runners (I am not but can appreciate that this store caters to runners)…read more The store is in a great location too.

I visited for a consultation for new standing shoes. Jacob Dagger was very helpful and well…read moreinformed. I was very satisfied with Jacob's assistance. I made an order to have my shoes drop shipped and it was estimated that they should arrive by Tuesday. Jacob was great! I tried to link up the account I made at the store so I could track my order and get my loyalty points. But the website said I had to make a new account. Once the account was made it did not pull over any of the info from the account I made in the store. On Thursday my order had not arrived and I returned to the store to check the status of my order and try to resolve the problem with my account. I stood by the register for a while and eventually a young man came by and asked if I had a pickup, I showed my receipt and questioned if it was a store pickup. He said it was a drop ship and walked away. I was in the middle of trying to ask if he could help with my account or at least confirm the status of my order when he suddenly left. He was speaking to other customers who came in after me, and I waited a a few minutes but it was clear he wasn't coming back and I left the store without my account being fixed or my order status.

Since relocating to Raleigh from New York, shopping has been a challenge…read more Online shopping for shoes is very hit or miss sometimes. I stumbled upon Rack Room while searching for a new pair of athletic shoes. They carry a nice selection of New Balance and Nike. They also have a sweet daily BOGO deal where you can always score two pairs of shoes. I needed to return a pair that didn't fit me and Briar Creek is closest to home. They staff member helped quickly with my return and issued me a store credit gift card. I purchased a leopard print Alta pair of Nike which is there Air Force 1 style with a chunky platform. This location has a lot of sizes and selection for sneakers but not the high end brands I need for dressy shoes and sandals. I will be back again for athletic summer footwear.

question Asked: young Staff member replied plus gave several suggestions as to where I may be able…read moreto receive an answer re. My.Problem! Both.members of we're VERY HELPFUL and despite no purchases were. Very Friendly plus helpful to the highest degree. Regards John HULLIGAN

Holiday shopping at the brier creek store in Raleigh. I knew they would have a great selection of…read moreUNC gear and was hoping for some sales to take down what are normally prices a bit higher than other big box retailers. I hit the jackpot on some clearance items without the need for any service assistance but the cashier was fast and friendly for a quick in and out shopping experience on super Saturday.

Big store, plenty of inventory. Needed to get some socks for…read moremy husband- (shipping is pricey) When I entered a nice associate asked if she could help, then walked me to the socks. I thought I would be in and out- nope. Only one cashier and it was backed up. When I finally checked out I decided maybe I should have ordered online.

Justin was wonderful at this location. He was very knowledgeable about the product and went beyond…read moreto explain what makes the shoes we like special and different eventhough; they didn't have it in store.

I had a very positive experience shopping at Nike Cary in the Fenton shopping center. My daughter…read morereceived a pair of Nike panda low dunks via the online Nike store and needed a half size bigger. The Fenton location is the only Nike store in Raleigh. I was relieved when I learned of the new location. Upon arrival I scored a metered parking spot right across from the entrance. Staff greeted us and there were no lines. I gave the sales associate my barcode for the return and she found the right size and my daughter tried them on. We checked out in less than 15 minutes. Hassle free shopping experience, excellent service and plenty of styles and sizes in stock. A win.

Wonderful shoe source for women who love to treat their feet! DSW is your go-to, whether you need…read moresneakers, boots, sandals or a pair of stiletto heels. Their selection of evening shoes and purses is exquisite! There's a large selection to fit every price range, and sales are frequent. Be sure to get on their mailing list. Excellent store, for all your shoe needs, and fun just to browse.

I find that this location is known for poor customer service. The store should be run with self…read morecheck out services if there isn't a real threat of theft. The staff interact with one another but never gesture to even say hi to its customers. I've experienced this on numerous occasions. Seem unhappy with assisting customers. I guess all their time and energy is on keeping the store organized and clean because that's all I've ever noticed.

I haven't been inside a Kohl's since probably before the COVID-19 pandemic. I need to get back into…read morethe swing of things. Very nice professional done store with a good selection of reasonably priced items. Store is extremely accessible and accommodating; however, they could use some chairs for folks that are accompaning the shoppers. Overall a great experience and I am sure I will be back.

I visited around 11:30 AM on a Monday to pick up an online order. Using the Kohl's app made the…read moreprocess super easy. I located my item without any issues. While in the app, I noticed I had a $10 coupon with no minimum purchase required, so I decided to buy something else. I always appreciate Kohl's for their great deals! Unfortunately, the checkout line was a bit of a wait, about 20 to 30 minutes, since only one staff member was working the register for most of that time. Thankfully, another associate eventually came to help speed things up. My cashier was friendly, patient, and even reminded me to apply my coupons before completing my purchase, which I appreciated. I had a fairly positive experience, there was just a huge delay at the checkout.

I don't frequent Ross stores much because I don't like searching through all the tight racks and…read morecluttered shelves. However, if you have lots of patience (I do not), you may find a good deal or two here. Time is money for me though, so I don't come here very often. The few times I have stopped in because I had extra time, I was able to find a couple things. Also, there is usually a pretty long line with one cashier on duty. But if you find a great discount on something you can use, it may be worth it to you. And if you don't find anything, this shopping center has other stores where you can browse.

The store overall just felt chaotic and neglected. I expect a little treasure-hunt energy at…read morediscount stores, but this was straight-up ransacked vibes. What really tanked the experience was checkout. There always seems to be ONE lonely cashier handling a line that wraps halfway through the store while employees casually float around nowhere near the registers. No backup, no urgency, no acknowledgment that people have been waiting forever. I understand bargain shopping comes with a little patience, but this location pushes it into frustrating territory.

The #1 thing I hit Nordstrom rack for is shoes. I've scored Dr. martens that retail for over $200…read morefor $40. They have lots of clothes but none are really my style so can't speak much to the potential deals there. The store is always very clean and well organized. Staff seem a little tired but I supposed that's retail.

I came here the first week it opened on a Sunday afternoon. The store was very busy and aisles were…read morevery narrow so difficult to navigate when it's busy. Staff was helpful. There is a good selection of clothing and brands in the store was organized for the most part. Dressing rooms were roomy and clean.

Always a pleasure to shop heard for golf and work out equipment. Matt, in the golf shop is always…read moreextremely professional, courteous and informative.Store is always clean and the staff respectable.

A big "Hello, how are you?" from the guy at the front upon walking it. I liked this welcome and I…read moreknow we can not always get it on every single visit depending on how busy the store gets. I appreciated the warm welcome. There was a bit of a wait in the shoe department. I finally got assistance from Alex. Alex was polite and expressed empathy for the wait. Alex was helpful and knowledgeable. Alex let me know I should have at least 1-inch room at the toe box for comfort in the sneakers I selected. I felt like I was shopping in the 90s again. I rarely get this level of service in stores these days. The service was appreciated. Alanna was nice and assisted me with correcting the phone number on my rewards account. This was the third time I could not be found because someone typed my phone number incorrectly at the initial setup. I appreciate the initiative to correct it. Hopefully, it's right this time. I'm satisfied with my purchase and I felt good spending my money here with customer service reps who appreciate having customers to assist.