Excellent customer service and selection of running shoes! After being a fan of one particular…read morebrand of running shoes, Fleet Street's shoe expert offered my son several different brands to try and found a pair that fits his gait and running style better than what he was using. Their prices are fair and reasonable too! Highly recommend.

I've always had a positive experience at this store. Went in today for fitting and Conner was…read moreawesome! I really appreciated his help and knowledge while shopping.

Since relocating to Raleigh from New York, shopping has been a challenge…read more Online shopping for shoes is very hit or miss sometimes. I stumbled upon Rack Room while searching for a new pair of athletic shoes. They carry a nice selection of New Balance and Nike. They also have a sweet daily BOGO deal where you can always score two pairs of shoes. I needed to return a pair that didn't fit me and Briar Creek is closest to home. They staff member helped quickly with my return and issued me a store credit gift card. I purchased a leopard print Alta pair of Nike which is there Air Force 1 style with a chunky platform. This location has a lot of sizes and selection for sneakers but not the high end brands I need for dressy shoes and sandals. I will be back again for athletic summer footwear.

question Asked: young Staff member replied plus gave several suggestions as to where I may be able…read moreto receive an answer re. My.Problem! Both.members of we're VERY HELPFUL and despite no purchases were. Very Friendly plus helpful to the highest degree. Regards John HULLIGAN

so helping my pregnant daughter find some comfy shoes we decided on a pair at checkout. we asked…read morethe cashier to sign up for reward program where you save 10 on your birthday month they stated you cannot use it right away. that was not the worst of it though. a very large man holding a fancy starbucks drink in his hand came up to us and asked us to put the shoes all back we got out! we did have a verbal exchange as he was the manager and had his underwear hanging out also and i told him i would not put them back because i dont work there nor do i collect a paycheck there!!!!!! seriously can you imagine going into gap or american eagle and the worker asking you to refold the shirts. gimme a break. oh well his life seems pretty miserable. go enjoy your starbucks and continue being a dic!

I like this Rack Room, next to Target in Park West. Yesterday, it was very clean and well…read moreorganized. The ladies' shoes section is large, and I saw several employees walking around straightening and returning shoes to the proper shelves. They were also very friendly at check out. Skechers are my favorite, but I didn't see a big selection of them. Their prices were right, though. Rack Room always has a BOGO--buy one pair get the 2nd (lower-priced) pair at 1/2 off.

Holiday shopping at the brier creek store in Raleigh. I knew they would have a great selection of…read moreUNC gear and was hoping for some sales to take down what are normally prices a bit higher than other big box retailers. I hit the jackpot on some clearance items without the need for any service assistance but the cashier was fast and friendly for a quick in and out shopping experience on super Saturday.

Big store, plenty of inventory. Needed to get some socks for…read moremy husband- (shipping is pricey) When I entered a nice associate asked if she could help, then walked me to the socks. I thought I would be in and out- nope. Only one cashier and it was backed up. When I finally checked out I decided maybe I should have ordered online.

I had a very positive experience shopping at Nike Cary in the Fenton shopping center. My daughter…read morereceived a pair of Nike panda low dunks via the online Nike store and needed a half size bigger. The Fenton location is the only Nike store in Raleigh. I was relieved when I learned of the new location. Upon arrival I scored a metered parking spot right across from the entrance. Staff greeted us and there were no lines. I gave the sales associate my barcode for the return and she found the right size and my daughter tried them on. We checked out in less than 15 minutes. Hassle free shopping experience, excellent service and plenty of styles and sizes in stock. A win.

Great employers helped me find my hard to find shoe size (I'm size 22 men's in US) and we found…read moresome shoes that fit me

I find that this location is known for poor customer service. The store should be run with self…read morecheck out services if there isn't a real threat of theft. The staff interact with one another but never gesture to even say hi to its customers. I've experienced this on numerous occasions. Seem unhappy with assisting customers. I guess all their time and energy is on keeping the store organized and clean because that's all I've ever noticed.

O I always find something when I come to this location. The people are so helpful and the 2…read morefemale mangers never disappoint in great customer service.

I haven't been inside a Kohl's since probably before the COVID-19 pandemic. I need to get back into…read morethe swing of things. Very nice professional done store with a good selection of reasonably priced items. Store is extremely accessible and accommodating; however, they could use some chairs for folks that are accompaning the shoppers. Overall a great experience and I am sure I will be back.

I visited around 11:30 AM on a Monday to pick up an online order. Using the Kohl's app made the…read moreprocess super easy. I located my item without any issues. While in the app, I noticed I had a $10 coupon with no minimum purchase required, so I decided to buy something else. I always appreciate Kohl's for their great deals! Unfortunately, the checkout line was a bit of a wait, about 20 to 30 minutes, since only one staff member was working the register for most of that time. Thankfully, another associate eventually came to help speed things up. My cashier was friendly, patient, and even reminded me to apply my coupons before completing my purchase, which I appreciated. I had a fairly positive experience, there was just a huge delay at the checkout.

This store is frequently low on stock in many areas. There…read moreare lots of clothes but don't count on them being in the right size according to the signs. The prices are good on most things. There is usually only ONE cash register open , even if the line is really long, no one comes to help. Other locations are better.

The store overall just felt chaotic and neglected. I expect a little treasure-hunt energy at…read morediscount stores, but this was straight-up ransacked vibes. What really tanked the experience was checkout. There always seems to be ONE lonely cashier handling a line that wraps halfway through the store while employees casually float around nowhere near the registers. No backup, no urgency, no acknowledgment that people have been waiting forever. I understand bargain shopping comes with a little patience, but this location pushes it into frustrating territory.

Always a pleasure to shop heard for golf and work out equipment. Matt, in the golf shop is always…read moreextremely professional, courteous and informative.Store is always clean and the staff respectable.

A big "Hello, how are you?" from the guy at the front upon walking it. I liked this welcome and I…read moreknow we can not always get it on every single visit depending on how busy the store gets. I appreciated the warm welcome. There was a bit of a wait in the shoe department. I finally got assistance from Alex. Alex was polite and expressed empathy for the wait. Alex was helpful and knowledgeable. Alex let me know I should have at least 1-inch room at the toe box for comfort in the sneakers I selected. I felt like I was shopping in the 90s again. I rarely get this level of service in stores these days. The service was appreciated. Alanna was nice and assisted me with correcting the phone number on my rewards account. This was the third time I could not be found because someone typed my phone number incorrectly at the initial setup. I appreciate the initiative to correct it. Hopefully, it's right this time. I'm satisfied with my purchase and I felt good spending my money here with customer service reps who appreciate having customers to assist.