Associates weren't offering help, nor even offering a smile when I walked in. I work in customer…read moreservice, so it's instinct for me to greet everyone, & when I did walking into this Famous Footwear I just got a nod from an associate who seemed to be wearing a trench down in the front of the store as she paced back and forth by the entry. I came in looking for Converse sneakers because they're my go-to shoe, & I got 2 pairs here because prices were alright - one pair of high tops for $55, one pair of low tops for $50 - but received no interaction from any associates there until I went to cash out. Meanwhile where I tried on shoes, the middle clump of benches dead center in the store, was littered with other shoe boxes that hadn't been put back. One associate seemed to be trying to put some of them away, but still no acknowledgment from her either. If you know what you want, sure come stop here. But if you need any sort of help, go someplace else.

Seats to try on shoes are only in the center of the store located where the toddler shoes are kept…read moreso if you want to sit you have to do it in the middle of screaming toddlers. Waiting in line to check out and another employee comes to help us but the woman currently running the register sent him away mumbling about she wanted him out on the floor. When she finished with the customer in front of us she actually WALKED AWAY after sending the other employee away. Will NOT be shopping here again.

My favorite hand bag brand. Very friendly staff who can help you calculating the final price…read more Very clean and organized store The best deal is on the clearance racks at the back

We spotted a Coach store among the visible titles from the roadway. Coach was the standout store…read morein this part of the mall and the only place we love shopping in so we got a great park near the entrance and went inside to a store filled with window shoppers and few purchasers. The sale was great and they really packed them in. Despite this environment, the employees were incredibly nice and helpful. We ended up buying two totes and a back pack that we love, love, love! And the price???? 60% off plus an additional 30% off clearance! Crazy deal! I came straight home and made bag charms for them. Didn't go anywhere else but the place was even fuller when we left.

Minky Mink is the cutest boutique with so much charm! Maura and her staff always have a welcoming…read moresmile on their faces when you enter the doors. They always make great suggestions depending what you are looking for. And for me, it's the Free People selection that usually draws me in!

So you might walk into Minky Mink and think "this place is too boujee for me", but don't feel…read moreuncomfortable! It's a safe space for women of all shapes and sizes. The owner and the team are nothing but helpful, accommodating, and kind. Maybe you might think "oh the prices are too high", but it's quality over quantity here. You're never going to find yourself wearing the same thing as everyone else. Lastly, treat yo'self, you won't be disappointed.

My mom used to shop here when she was in high school, and it did not disappoint. You have to dig a…read morebit but the prices make it worth it

Some good buys- not like its sister stores "the label shopper"- this is a huge store with lots to…read moresee and guess what they will not allow you to use their restroom which is pretty lame No restroom there

ABSOLUTELY HORRIBLE! Earlier this month I went in with my Sister to shop. The store manager, Joy,…read morewas absolutely rude and obnoxious to my sister. As Joy was ringing us up, everything seemed okay UNTILL Joy was stuffing my sisters purchases in only ONE shopping bag. My sister asked politely "May I please have another shopping bag?" And Joy responded "NO! I don't have a bag to give you. You're only getting one!". As Joy said this she slammed her hands on the counter of the register and was staring at my sister for a long period of time. She made it feel so uncomfortable and awkward. Joy's behavior was not confirming to the situation and she snapped at my sister for no reason- keep in mind the customers ahead of us got their items placed in THREE (3) shopping bags that Joy filled herself. Just FYI- that shopping bag Joy stuffed ended up ripping once we got to our car. Thanks, Joy. You're "training" and "reputation" proceeds you. My sister resumed to leave the store but then wanted to make another purchase as she found more items of interest. We got back on line- Joy made it a point to run away (yes- she ran) from the register and demanded her store employee, Lorraine, "Go handle them". (We weren't even rude). Lorraine was absolutely AMAZING to us and by the way, placed my sister's purchases in FIVE (5) shopping bags. Lorraine literally said, "oh yeah we have plenty of shopping bags". So, Joy lied. The store manager of Vera Bradley in the Lake George Outlets on Route 9 LIED! I called the owner of the Lake George Outlet, Serene Shanice, to inform her- she proceeded to tell me that in Joy's training that if there is an issue they are to not deal with a customer. Okay- but we didn't cause an issue. I informed her how Joy was the one that snapped at my sister, I was a witness, and that behavior isn't appropriate even for a store manager. Ms. Shanice seemed sympathetic of what happened but I don't think she's going to properly handle the situation- so that's a why I'm here to speak on this. She didn't even really give me any resolution. So- there's favoritism being played here. Vera Bradley is amazing- I truly believe having an abusive store manager gives the brand a bad reputation and hurts the store. Even after speaking to MANY people that have shopped there- they have stories about Joy as well. The value of the items are amazing. The value of the manager, Joy, is awful. She is rude, disrespectful, snappy, and just unprofessional. I suggest not shopping there unless you want your shopping bags ripped up by Joy. She seems to want to keep those pink PAPER BAGS all to herself.

I love checking out the Vera Bradley Outlet whenever I am near one, it's much cheaper than the…read morestores in the mall. This is a newer addition to the Lake George Outlets. This outlet features a plethora of handbags, wallets, luggage, cosmetic pouches, blankets, towels and other accessories. The majority of the items come in a quilted pattern which isn't totally my jam, but I'm happy to see they are introducing more understated nylon bags in solid colors. The outlet always has some kind of sale going on. If you are looking for the best bargains, head to the clearance section in the back of the store, that's usually around 70% off and TONS of good deals on a variety of discontinued items. My husband, dogs and I are a huge fan of their blankets. They come in a variety of fun patterns, they usually run $15-22 depending on the deal at the time. I'm always putting them in the washing machine and they have held up well. We have also picked up some duffel bags at Vera and they are great since they can easily be washed. The store is on the smaller side, which can be awkward in pandemic times.

I would give 0 stars if I could. We went on vacation to Lake George for the 4th of July and…read morepurchased 6 "permanent" anklets with charms from this store on 7/5- costing us several hundred dollars. By 7/6 they already began to snap off. We went back into the shop on 7/6 and were told they products failed due to the person who first secured them not doing a good job. Upon returning home from our vacation and less then a week later, 3 of the anklets snapped and broke. We spend a week being pushed around from person to person, sending pictures etc to be accused of lying, being scammers and eventually being ignored all together. The owner said he would refund one person in the group 50.00 but that money has yet to be seen. The owner stopped responding to our outreach for the other broken/lost products until we started posting reviews online. Now the owner is texting us, not to apologize or rectify the situation but to say he is going to call our jobs and post fake reviews on our business pages. Sadly, what was suppose to be a memorable experience, has turned into a terrible one.

The merchandise is adorable...picked up mother's day gifts, a graduation. gift, a baby shower gift…read moreand a little something just for me! Heidi the manager was patient and kind and made shopping there a real pleasure!

I don't own a lot of Eddie Bauer clothing, but the items that I have had over the years were always…read morereally well made and lasted forever. I have been to other Eddie Bauer locations and yesterday was the first time I've ever been to this one in Lake George. I usually leave other EB stores without anything - simply because the stuff doesn't quite fit me well. BUT...I found an awesome pair of fleece lined jeans that I was able purchase as a gift for someone - and they fit perfectly. YAY! It was pretty busy and there was a long line to check out, but I'll definitely try this location again when I need to either buy another gift or treat myself to something new.

Large Eddie Bauer in the middle of the Adirondacks. It's the right location. These clothes fit…read moreright in here and there were many vacationers picking up good outdoors clothes and other related things - think water bottles and gloves etc. 3 stars for this large chain. i default chains to 3 stars as they must be A-OK to expand as they have.

Perhaps the cutest store in all the malls here. Full of adorable kids and babies attire. You just…read morewant to find kids to give it to. Happily I have a little one in mind when I'm in stores like this, so he benefits greatly.