Fantastic experience. This company is top notch! Best customer service in a long time. We had our…read moreinstall two years ago. No surprises, the price and quote stayed the same, great install crew. Two years later I noticed a couple lights out. They dispatched the friendliest tech...he showed me how to fix when the lawn folks but bump one of the outlets and the light slips out. He fixed the couple of pop outs. I can't say enough positive things. Well run company and employees. And it shows!!'

I have worked with Mark Dover and Georgia Lightscapes for approximately 10-12 years. I am a…read moreproperty manager at extremely visible property in Johns Creek. Mark and his team have been servicing all of our electrical needs for a long time. Just this summer I had 4 other neighborhoods call to find out who we use for our holiday lighting. Mark is extremely customer focused and his team pays attention to details. In my business it is extremely rare to find someone you can always rely on but time after time, Mark has been there for us! Highly recommend for any of your electrical needs or holiday lighting!

Excellent customer service from Simo and Debbie, and the other sales ladies were also helping us…read more We left Progressive Lighting after a terrible experience with their quality and horrendous sales people. Came across Masterpiece, which I forgot was even there. Debbie and Simo are terrific. Simo is incredibly knowledgeable and helpful. Debbie is also excellent, very professional and patient and helpful on design as well. Prices are also reasonable. The only reason I give them a four instead of a five star review is due to the small in-house selection; I understand the reasons why, but I wish they had a little bigger showroom with more lighting displays. Of course you can always order online, but it's also nice to see everything as is.

Responsive and personal care - exactly why you shop local. We bought cabinet hardware that we COULD…read morehave purchased online but the in store experience and the staff helped us make the right decision easily

Pacita and her team are always amazing! Beautiful design and great to work with. They installed our…read moreguest room today and she has basically done my entire house, we love it and get compliments all the time!

I would not recommend using this service unless you are content with paying a very generous…read more"consulting fee" only to never hear back from the designer. I received one in-home consultation to discuss whole-house remodel to include wallpaper, paint, furniture and art. I was referred to a painter, who I did hire,( although a paint choice by designer for one room clashed drastically with existing trim-we had discussed this prior-and I had to eat the cost and have it repainted.) After leaving several messages with the design assistant to schedule follow-up for product selection and layout, my calls were never returned and I never received the promised design plan or follow-up meeting. Very unprofessional.

They repaired my Baldwin Floor Lamp in a timely manner. Staff were polite and professional…read more Recommend this business.

Second time at the Lamp Shoppe to repair a lamp. Barry is great! He looked at the lamp and I was…read moreout of there in 5 minutes!

Don't understand some of these negative reviews as I was immediately greeted upon visiting the new…read morelocation and asked if I required assistance. Beautiful showroom with a lot of unique accent lighting available. Looking forward to returning upon completing my home construction.

Walked into the new showroom to pick out suitable light fixtures for our home. Several sales…read morerepresentatives were in the showroom and there were no other customers present. We looked for at least ten or fifteen minutes without anyone approaching us to ask if they could help us. Bottomline, we were ignored. For that we left and will never return. We will purchase our lighting fixtures from another lighting vendor that wants our business.

WOULDA, SHOULDA, COULDA, SO WHAT?…read more You know what's annoying about people when they get angry with a particular service? Their tendency to start bragging about how much they would have or could have spent if only the company had better service. That is tacky and irrelevant, stop it and move on! Yes, they're pricey, they are in Alpharetta! Sometimes, it is just about location and some stores have a different pricing structure based on the surrounding area or address. If customer service is that important to you, make an appointment because they don't have sales staff on the floor, their staff is actually busy completing designs and processing orders. If you want a sales person on the floor, head to Lowe's. Yes, these stores tend to be very pricey because they are in business to make as much of a profit as possible and if they can get you to pay $7000 for that tub, they are winning! There are other options for purchasing kitchen and bath appliances, fixtures and accessories. However, if you don't want to spend the time really searching the various options and you don't mind plunking down the cash, this store just might be your ticket. I like this store over their competitor because they had a greater variety and it didn't read "pretentious". You might look up and see "Game of Thrones" and Cinderella sharing the same space, (lighting). When it comes to my kitchen and bath decor, it needs to be simple and clean in design. These are highly functional areas that must be calm, relaxing and free of visual clutter or bling. Showrooms are obviously designed to get your attention and they do because they have beautiful inventory. No doubt. I didn't see anything that caused me to get super excited so my search continues. ***When I entered the store, I was warmly greeted by the receptionist and signed in. I was told that there were no sales people on the floor but if I needed more information regarding an item, I could just let her know. I was then free to browse unbothered. ***Remember, if you know going in that you will require assistance, make an appointment. ***Don't feel obligated to purchase here, comparison shop like you do for everything else.

Me again! Well, now I have an actual review after having used Ferguson. Again, wonderful front desk…read moreservice. Pleasant as can be. My wife and I are renovating our basement and we came here to shop for bath fixtures and a bath tub. We met with a sales associate who was pleasant and somewhat helpful. But, I don't feel she did much in terms of service besides walking us around to the fixtures, pointing at them and, well, that's about it. We could have done that ourselves. Anyway, we told her all the items we wanted, including a $5000 bath tub. In total, we had about $12,000 in our 'cart'. We went home to confirm we had everything we needed. In the meantime, I decided to price compare before we pulled the trigger. Literally every single item we had in our cart could be found SIGNIFICANTLY cheaper elsewhere. So much so that when I told my wife the prices I was seeing, she couldn't believe it. After finding every item at Home Depot, Amazon, Kohler, etc, the difference was about $3700 in savings. Not only the fact that they are waaaaaaayyyyyyy overpriced, the sales associate was completely unresponsive to any email correspondence I sent her. I asked her questions multiple times through email and she just never responded. Surprising but after the price comparison, I never planned on buying from them anyway. If you're in the area, it's a nice place to go to look around, see things in person, be inspired, but as far as purchasing, you can find better deals anywhere else. I really can't understand how they justify their pricing when we live in a world where looking up competitor prices is literally at our fingertips.

Could not be happier with the quality of work from Clay and Collin. They upgraded my electrical…read moreservice on time and on budget. Great work at a great price.

I must say an exceptional company. Jacob was simply great. Did our under cabinet lighting. I had…read moreLightning Bug come out to do it and was extremely disappointed that they came out 3 times. So sorry I didn't contact Genuine first!!! Definitely will have Jacob back for other electrical needs!! I give Genuine a 5 STARS!!

This storefront is closed. I drove up there with the impress that it was open, but its not. I did…read morelearn that their facebook page is still active and purchases can be made from there.

This place is hidden gem. They have great pricing and the manager is always very friendly and…read morehelpful. If you're looking for home improvement products, light fixtures even mini fridges this place has got it. Highly recommend for you to stop by.