Andrew has kept our pool looking great I appreciate that he comes weekly and responds to my texts…read moreeven though I'm not the property owner. The pool has been looking it's best since he has been hired and I am confident referring him. I will always support a small local business thank you for your outstanding service Andrew!!!

TLC Pool Service has done a wonderful job with my built-in, swimming pool! They are very dedicated…read moreto their profession. TLC has made sure all of my equipment is in good working condition. They are very professional and knowledgeable with cleaning swimming pools. I appreciate, and I am very pleased with their service. I would recommend TLC to anyone looking for swimming pool needs. A huge thank you to Andrew and his wife, for all their hard work!

Richard has been super helpful! Prompt responses, helpful information. We had a small issue with…read moreour pool that we needed advice and help on, and I'm so glad we called him. Will be calling again.

I needed my pool pump cleaned out and ready for summer. Richard Parker did a great job. My pool is…read moreperfect now thanks to him and his team.

Tried to set up pool service in April. Main guy was out on medical, which was understandable, but…read morenever once did anyone set up our account, a contract, or communicate with us. Fast forward to today, I reached out because some guy came to service our pool (only knew because I'm home with a sick kid). The owner called me and said we'd been receiving service the whole time (news to us) and he'd like to start over. Then he made it clear he only meets clients before 3 pm through the week, and that it seemed like this wouldn't work. With all of the issues created by lack of communication on the businesses part, all we wanted was to meet face to face for a few minutes to set things up right. At that point, it was clear he didn't want our business. I'm shocked by all of this because the company gets great reviews, but they definitely aren't hurting for clients and their customer service is lackluster at best. We felt like just a number on a page from day 1. Definitely don't recommend this company. It's expensive compared to others and not worth the money based on what we experienced. We ended up having to do all kinds of service and troubleshooting in our own because the tech wasn't doing their job apparently anyways.

They are great, dependable and very honest as to what you need or needed. The employee were…read morecourteous and respectful..

Everything went well and I'm keeping them for monthly service now…read more I left on a two month vacation and the family member staying at my house didnt not clean or balance the pool all summer. It was green and disgusting. Mario came out and he and his work partner cleaned it all up as well as the filters, hoses, sweep and all. They came again 3 days later to check it out and made adjustments and my pool looks great! Just in time for me to enjoy the rest of summer. Thanks!

On yelp, they say their goal is to service the central Valley from Bakersfield to Fresno (they are…read morelocated in Visalia )but when I requested a quote, they said that they don't have weekly service in my area, which is in the central Valley(I am 15-20 minutes from where they are located) and it will be very expensive for them and for me and they can only do repairs I don't need repairs. I need a weekly service for my pool. I would not recommend them since they won't even travel 20 minutes they claim they service Fresno to Bakersfield

I placed an online order and paid for 2 day shipping. My credit card was charged but I never…read morereceived a confirmation email. When I didn't get my product on the 3rd day, I contacted Customer Service and spoke to David. He said they had a glitch in their system and no confirmation emails were sent nor orders processed. Without even having to ask, he credited back the cost of delivery and sent the product out 2 day. I got my product and credit! With so many options online, excellent customer service is essential. I have to say the customer service David offered was top notch. I would definitely order from them again!

I would not recommend this business. On June 29 we went in and were greeted by a mother and son who…read morewere super friendly and helpful. Took a sample and the lady determined that our pool would need to be drained. Completely trusted hem. We didn't receive a call so I called the next day and was greeted by a rude female- not the same person from Sunday. She advised us that we had to come in and pay for half of the services in advance. Had no problem with that so we came down to pay. When we got there the young lady greeted us with zero eye contact- said 6 words. Someone called out sick. We're short handed. Finished with again no eye contact and proceeded to tell me with zero eye contact- IM LISTENING. We walked out.its so unfortunate that businesses lose so many customers by giving such horrible customer service. I worked as a service advisor for Honda for 44 years and always knew the importance and challenges of being in the help and care business. I never shared we are short handed and if I did I always apologized to the customer for having to wait. Even if they didn't have to wait. And in 40 plus years I NEVER told a customer the term - IM LISTENING. Won't be back and recommend this business to have the prior lady train employees

Approximately three years ago our pool tile started falling off to the left and right of our…read morewaterfall. I called a pool tile company and they suggested replacing all of our tile, which was extremely expensive. Since our pool was built in the '80s, replacing the loose tile was not an option, as it is no longer available. As our tile continued to fall off, I saved as much as I could until I could hopefully find a possible solution. Fast forward to April of 2022, I called Brad, the owner of Dates Pool and Spa, to see if he may have any suggestions. He was on time for his scheduled appointment, and I found him trustworthy and very knowledgeable from the very beginning. He suggested cleaning our existing tile, having mosaic art pieces made in character of our rustic backyard theme, and reapplying the loose tile that I had saved over the years. As you can see from the pictures, our pool turned out beautiful and for literally a third of the cost of what we were originally quoted three years prior. Brad and his crew (Robert and Rick) worked tirelessly to finish everything before our upcoming backyard event. My husband and I can't thank Brad enough for everything he and his crew did for us. Hard to find these days such an honest and dependable company. We would highly recommend Dates Pool and Spa for any of your pool service needs!!

To say that Brad and crew go over the top to not only meet but exceed expectations wouldn't do it…read morejustice. Everything from communication, scheduling, providing updates, along with repair work, installation and moving was exceptional and done with great care and pride. You can tell Brad and crew have joy in their work and it reflects in their services. Look no further and call Brad for their services.