Loved everything about The Darling! What a gem of a hotel in Visalia…read more Work brought me here for a conference. I'd just happened to see a PBS special on Visalia a few months prior to my stay and learned of The Darling and its fabulous rooftop restaurant, Elderwood. I knew right away that this was the place for me. Delightful accommodations. Absolutely beautiful room - and bathroom! All the little touches make a big difference, like the self-serve coffee/tea/water bar and the in-room complimentary snacks and water. Don't miss the restaurant upstairs! I enjoyed an early breakfast my first morning there and dinner the next night. (See my separate review for Elderwood.) Never thought I'd say that I forward to returning to Visalia but I'll coming rushing back to The Darling when I do!

I had a good 1 night stay. Hotel is centrally located with lots of restaurants and a Starbucks in…read morewalking distance. Check in was quick and easy. The room was clean. Room service was good quality, appropriately priced and arrived quickly. The only reason I couldn't give this 5 stars was there was no internal secondary lock on the door which made it feel a little unsafe as a solo traveler and also there were not clear instructions about how to enter the gated parking lot upon checking in. Otherwise I had a good stay and would consider visiting again just to eat at the restaurant.

Stayed here again for two nights while visiting my daughter for her shower & still really enjoyed…read moreour stay! Had a suite & loved everything but the tv! They need to get a clue & modernize their plan. The channel selection does not compare to other brands & is confusing to navigate. Check out was efficient & friendly & Teetee/Teeter? was great. ( I'm sure I got her name wrong.)

Clean room, spacious, nice breakfast. Stayed for one night, so far so good…read more good location, 50 minutes drive to Sequoia National Park.

I had been looking to an alternative to the more pricey Marriott family of hotels so booked this…read morehotel. No complaints whatsoever - parking was free, the bed was comfortable and the breakfast was equivalent. Overall, I saved around $60 for my one night stay. I'll definitely book Holiday Inn Express again in the future!!

It's after 10pm and the person above us has been stomping back and forth nonstop for over an hour…read more When you've got an important day ahead and need solid sleep, this kind of noise quickly becomes a nightmare. The shower situation didn't help. The tub spout simultaneously pours out more water than the showerhead, so while you're trying to shower, the tub starts filling up due to a slow/clogged drain. Check-in was quick and friendly, which I appreciated. However, we were given incorrect information about the nearest EV supercharger. There are two chargers in the parking lot, but they're extremely slow. If they're occupied in the evening, expect those cars to sit there overnight because they'll just be left there. Let's call it the overnight special. UPDATE NEXT MORNING: "Lead foot" upstairs kept going well past midnight, then started up again around 6am. We were getting up anyway, but still. Lesson learned: request the top floor if you stay here. On the plus side, the continental breakfast was decent. Standard options (eggs and sausage) plus a few extras like a pancake maker, warm cinnamon rolls, and biscuits and gravy. Also nice choices for folks on the go, oatmeal packets, Chobani yogurts, hard boiled eggs, etc. Also worth noting, the Tesla destination chargers are free, which is a great perk if you can grab one. The fitness room was well equipped with treadmills, an elliptical, rowing machine, weight benches, and dumbbells. There's also a water refill station in there, which is convenient if you have a bottle with you. Would we stay here again? Sure... just on the top floor next time. 3.5 Stars.

The Marriott showed out for our company Christmas party. Good drinks good food (steak was a little…read moretough) but they made up with the cheesecake... great night with the crew. After that we went upstairs to our room and watched a good movie...it was nice to be able to connect to our phone and listen to our movies and playlists. The bed was super comfy the display of the tv was really nice. I loved the long mirror as u entered the bathroom. It was very clean and quiet. And they had a trashcan with two sides one to recycle... I really appreciated that... Overall 10-10 for this hotel

Severe Service Failure & Elite Benefit Retraction - Visalia Marriott…read moreAs a Platinum Elite member, I expect brand guarantees to be honored, or at the very least, handled with basic professional courtesy. This property failed on both counts. The Incident: On the evening of May 31, the night shift explicitly confirmed a 4:00 PM late checkout in writing. The following morning, front desk agent DD unilaterally retracted this confirmation. The Response: There was zero apology, no attempt at service recovery, and complete indifference--even when explicitly informed that breaking this commitment was actively disrupting my professional work. The Attitude: When I informed her that I would be escalating this breach of policy to corporate, she handed me the phone number with absolute flippancy. I have fully documented the written confirmation screenshot and have escalated this matter directly to Marriott Corporate Guest Relations and Executive Customer Care. Documentation is preserved and submitted. Local management needs to urgently review their frontline operational alignment and train their staff on how to handle hotel-inflicted errors without treating high-tier loyal guests with disdain. Recommendation: If you are an Elite member relying on guaranteed benefits for critical professional scheduling, be prepared for this property to arbitrarily violate them without warning or accountability.

Gabriela is such an angel and so kind. I lost my phone somewhere in the hotel when I was having…read morebreakfast. My bf and i were driving for ages the previous day and i was super tired and my head was not working. Gabriela was so helpful, she alerted the front desk and even helped me call my phone. With her help I traced back where I misplaced it. She's so amazing and so kind to do that! I appreciate it so much. I was so frantic since we are so many miles away and going on a trip to Sequoia and without my phone we would definitely be in a lot of trouble. Thank you so much, you are such an amazing wonderful person!!

My wife and I were driving up from Oakhurst during our week-long National Parks trip. Our AirBnb…read morehost contacted us stating their water had been shut off and there was uncertainty if it would be turned back on by the time we arrived. We decided to find an alternative place to stay for the night and during our search came across Best Western. Customer Service assisted us quickly and thankfully they had a room available for us. Reserving was quick and easy. When we arrived we checked in at the front desk--it also went quick and smooth, with no issues whatsoever. Pricing was fair for what we were getting and the room was spacious, clean and comfortable. Tv had plenty of channels to browse through, the bed was very comfortable and we had a great night's sleep. In the morning, before checking out, we went downstairs to their breakfast, included with our reservation, and it was basic, but good!! We filled up on waffles, eggs and sausage, though they also carry cereals, yogurt, bagels and other items. Overall had a wonderful experience here and would definitely come back!

Room was simple and a tad outdated. It's not the fanciest. But it was clean and warm. There was a…read morefriendly counter staff and good free hot breakfast (the breakfast attendants are amazing and kept all the food available, organized and the breakfast areas are spotless). There is free parking and the room is very good value, especially with the free breakfast and coffee at all hours. We would stay again. Thank you.

very well located right next to the convention center and the small downtown strip of restaurants…read moreand bars. The room was clean. Lots of lights in the room - which I like. Small fridge and microwave available in the room. Towels were soft and lots were provided. Check in was easy and staff was helpful and polite. Parking on site with key card access - after checking out it was ok to leave my car parked while at an event at the convention center. Small gym with a couple treadmills and cardio machines and free weights. There is a complimentary breakfast but I didn't have time to go - it looked popular. There was a sign up that said they are planning renovations soon. Down sides - there was a strange odor in the hotel room. Kinda like cat pee our old ammonia smell. The bed was hard and the pillows were tiny squares. I might stay again just because of proximity to the downtown area and the convention center. Maybe after the renovations. Hopefully that smell will go away.

Alex killed it!!!! As a mom of 3 under 5, all I wanted for my birthday was an overnight hotel stay…read morewith my bestie! Alex was the icing on the cake. Not only was he so inviting and accommodating to all of our questions, he even saved me a bit of cookie for my birthday and it was delicious! Talk about an employee that went above and beyond when he really didn't HAVE to. This kiddo is a true Gem and one day, when we come back again, it will be because of him! Thank you Alex!

Stayed here for the Tulare archery tournament as this hotel is a good value. The hotel itself is…read moredecent and not the newest Fairfield design, but not the oldest either. Service is friendly and there's an indoor pool which gets a lot of activity with families. Location off the 198 is convenient and seems to get a lot of families visiting Sequoia and Kings Canyon National Parks.

3.5 stars rounded up to 4 stars…read more I was in town for a Filipino debut party. Best Western Town & Country Lodge was the nearest location to the event, safe neighborhood, and that was rated more than a 2-Star. For a 3-Star hotel, they meet the standard amenities. They even have an outdoor pool and hot tub. The hot tub was out of service at the time of my visit. PROS -Self parking on the premises with cameras. -Near my event with restaurants nearby. -Reasonable price. -Free breakfast. CONS -Noise at night from the busy road. -Walls are paper thin. -I smelled Coffee at 6 AM! Why? -No blackout curtains. -Loud AC unit made random clicking sound. Overall, my stay was fine for one night. If I was to stay more than one night, I would ask for the a room in the back of the premises because I was woken up a couple of times by sirens and loud noise. I'm also a light sleeper. My room was on the second floor near the front desk. Although the room is dated, I can tell it was recently painted and upgraded with new furnishings. Well maintained and clean. The room is spacious and had all the basic amenities, plus a microwave! Complimentary breakfast 6-9 AM daily with a good variety. Coffee, tea, juice, waffle maker, toaster with bread, bagel and muffin, cereals and hot items like scrambled eggs, sausages and biscuits and gravy. I didn't have much interaction with the staff but they seem friendly.

I chose this place based on yelp reviews and was not disappointed…read more The important things to me are cleanliness and friendly professional employees, and this place had both! The room was very spacious and exceeded my expectations compared to other hotels of this same type/class. They had a huge well lit parking lot and multiple entrances so you could park closer to your room... that was nice. I did think some of the fixtures and décor was a little outdated but would not keep me from returning to this location. I took away a star based solely on value. I definitely feel like I overpaid for a hotel of this class. I'm sure the prices were elevated due to an event that was happening in town (and that is their prerogative) but under normal circumstances, I would not have paid that amount for a random Friday in a hotel of this class in that particular area. Overall my stay was fine. The reviews were correct, it was clean, well kept, and the employees were great. I only stayed one night, I checked in late (around 6:30-7:00 I believe), went to dinner, slept and left early the next morning.

I have been here several times for events, but never had the pleasure to actually stay in one of…read moretheir rooms. Decided to have a staycation for New Years Eve this year and stay locally. This place was the cheapest and the highest rated. Checking in was a breeze and I was able to do it the night before all online. I got there walked up and they handed me the keys, probably one of the quickest check-ins I've had ever in and in my room within 5 minutes. I got a King Room no smoking. The place was very clean, decent sized and the bed was super comfortable. I expected to have a horrible night's sleep considering that is my usual experience at hotels, but was pleasantly surprised to enjoy my night. Honestly no complaints.

I did not have a great experience here. I traveled alone and was put in the back way in the…read morecorner. I was nervous for my car to be out there because I couldn't see it from the corner I was in. The elevator was on the other side of the building and I was next to the stairs. I had my steno machine my laptop bag, my work clothes on hangers and three bags with me. My key cards stopped working twice so each time I had to drive to the front office to get new ones. The bed had a sunk in hole in the middle and I could not get the temperature set so it was either freezing cold or really warm. In the morning I was taking my first load to my car and I got locked out of the room and building... so I drove to the front again... Not my favorite stay.

Yes, we ordered the hamburger. Very good nice fancy bun toasted with butter nice thick patty,…read morecheese, a little red onion, lettuce, and we got onion rings.

First things first, after a long and sweaty hike all you want to do is get to your place shower and…read morehave nice dinner. Well, me and mi wife arrived at Hilton and when showering the shower had barely any pressure, we turned the modes on multiple directions and it simply didn't work. It took for ever to washed the shampoo off, and to make things words the door does not like and cannot stay closed. Poor job by Hilton.