Have not had a PCP since my doc of 40 years retired. I was finally able to secure an appointment…read moreon 9/22 ..over 2 months after he retired and several months after beginning calls to make appointment . Call center cancelled my appointment the morning of via text message, Reason: Dr. had family emergency. When I was finally able to reach some one with the authority to reschedule me I was told the best they could do would be 12/24 or 12/26. Three months after my original appointment was cancelled!!!!!! BTW...my husband was able to see the same doc I had been scheduled with...he told her of my experience...she denied that she had cancelled any appointments and had not had any family emergency that kept her from work. She promised she would look into it. I am so deeply concerned and saddened by the change in management . This had been a top of the line practice since it opened. No longer true.

Beware! Penn medicine Corporate has hired an outside organization to set up an 'Access Center'…read more The phone AI restricts your reason for calls to make appointments or change appointments only. the operators have no idea how to handle your call otherwise. Tried to refill a prescription, did not understand what that was. Why are you calling? because Penn Med at VF does not accept calls from Drug stores, mail order drugs, etc. Silence. These people do not know ANYTHING about you or Penn's policies. Their equipment is so bad you can barely hear them. They put you on hold, you can hear them answer other calls, and put THEM on hold. Be prepared for a long wait for calls to be answered: 50 minutes. If you set up a call back, it is ignored. It's a shame to put this here, since this is Pennmed Corporate. But as a corporation, rest assured Penn medicine is making sure that profits are #1 and does not care one bit if you find another doctor.

(The following is a copy of my Google review). This is INSANITY. They will not answer the phone…read more(4844768390) at this place!! I spoke to a receptionist on 4/5 and was told I'd receive a call back within a few days to schedule a routine procedure. It's 4/19 and I haven't heard from them. They never called so I started attempting to call them last week. I called on 4/15. I sat on hold for over 45 minutes (47 to be exact). I couldn't hold anymore so I hung up. On 4/15 I tried again and sat on hold for 52 minutes. Again, I hung up. Simply to speak to a receptionist to make an appointment for a procedure. You can't make an appointment any other way for the procedure I need. No option on MyChart. I'm on hold AGAIN right now...37 minutes. Edit: wow...after holding for 42 minutes, a phone started to ring and I got excited thinking that finally someone was going to answer. Nope, it rang 6 times, placed back on hold. What is going on at that office??? This is infuriating. Edit again: they returned my call the next day (today 4/21) and I couldn't answer as I was at work. Then they sent a letter to My Chart, they've tried to reach me, they care about my health. To reach out to them at the same # that they don't answer the phone at. I'm done with these people and already have a referral to a different gastroenterologist. Edit 4/26/26: I decided to make one last attempt to call them on 4/21, right after I posted the above edit and was able to get through after holding for 26 minutes. The person I spoke to said that there is some sort of issue with their phone system and that they have no way of knowing how long someone has been on hold before they answer the call. She transferred me to someone else in order to do a pre-procedure screening. That person explained to me that they had no procedure availability at Lankenau until July, if I wanted to schedule with Riddle, I could be seen before July. As I've already waited weeks at this point because of the lack of a return phone call weeks ago and all of my unsuccessful attempts to reach them, I opted for Riddle. I explained to the person at Lankenau that I could only pick up my phone after 3:30. Explained my frustration with their phone situation. She told me that she'd forward my information on to Riddle and would request that they call me on Weds 4/22 3:30-4. I watched my phone for that call on Weds 4/22. No call. On Friday 4/24 at 9:04AM, my phone rang with a call from Lankenau I was at work but answered the call. The person from Lankenau was calling to do the same pre-procedure screening that I was told on 4/21 that Riddle would be calling me to do. I explained to her that I spoke to someone at Lankenau on Tuesday who said they'd forward my info to Riddle, that I'd receive a call from Riddle but that call never came. She apologized, said she was going to reach out to Riddle when we got off the phone and she'd ask them to call me on that day, Fri 4/24 after 3:30. NO PHONE CALL FROM RIDDLE AS PROMISED. Today is 4/26, Sunday. Why is it IMPOSSIBLE to schedule a very common/simple procedure?? They don't answer the phones and when they reach out to you with a letter in MyChart, they ask you to call back the exact same # which leaves one on hold for ridiculous amounts of time. I'll call Riddle tomorrow and if I can't get this resolved, I'm going elsewhere. I took the time to write this review with the hope that Lankenau does something to correct this issue. I can see the other reviews and I see that I'm not the only one experiencing this. The other reviews were written months ago so if there truly is an issue with their phone system, they've had ample time for time to correct it. God forbid someone has a serious issue such as cancer and they can't even reach their provider. I see the response above about contacting a patient advocate...why should someone have to do that over such a simple issue of phones not being answered and outgoing calls not being made as promised?

The entire team at MLGA is the absolute best. Particularly Dr Norman Callahan. No matter how big my…read moreproblem is he knows what to do. I would never even think of going to anyone else other than Dr. Callahan. Even the young man at the front desk was great.

Dr. Lisa Freedman is truly in the business of helping people get better. What sets her apart is not…read morejust her clinical expertise, but her commitment to ensuring that every aspect of your care is thoughtful, coordinated, and in your best interest. She takes the time to carefully and thoroughly scrutinize the decisions other doctors make on your behalf, making sure nothing is overlooked and that each recommendation aligns with your overall health goals.

Dr. Freedman is a great and knowledgeable Doctor. She is to the point and straight forward. She…read moreworks hard and doesn't try to sell you anything that isn't needed. I love that she's holistic which is why I chose to go to her for my children. She is on the up and up with both modern medicine and natural medicine allowing you, the patient to find the balance you want. Kayla her medical assistant is equally hard working, has wonderful energy and is very thorough. I highly recommend Dr. Freedman's practice- her and her staff get to the bottom of things and are excellent!!!

I see Dr. Megan Belamorich here for my primary care doctor, she is the best doctor I've ever had…read more I've been with her for over five years and I have a ton of health problems, I have chronic illness. Every time I see her she is very empathetic and I've often had to write her via our patient portal for all kinds of different things, she is extremely responsive and always helps me no matter what my issue is. I highly highly recommend her.

I had a problem, which concerned me, and went to Christine Myers early walk in and saw a PA. The PA…read moreunderstood my concerns, at least I thought she did. She scheduled blood tests and said she would call me with the results. I received blood test results via internet and noted multiple liver, kidney and glucose results were OUT OF THE NORMAL RANGE. Plus all FOUR of the abnormal blood results MATCHED MY CONCERNING SYMPTOMS. I waited a day then called the office and asked to speak to the PA however, the PA was busy. 30 mins later some unknown person called me and told me the PA said there was no problem. It's a sad day when your doctor doesn't give you a chance to answer questions concerning four abnormalities in my blood test results. I DO NOT RECOMMEND CHRISTINE MYERS ASSOC.

When I was in Philadelphia. My visit with Dr. Leila McGown for a consultation, and I was truly…read moreimpressed by her professionalism and care. She took the time to listen to my concerns, explained everything clearly, and made sure I understood my options. Her calm, reassuring approach made the entire experience comfortable and stress‑free. I left feeling confident in the plan she provided and grateful for her expertise. Highly recommended

Dr. McGowan is my new favorite! She is super sweet and always there to listen and address your…read moreconcerns. She is genuinely a good provider and I am super grateful, especially since my last doctor was not good. She has a good personality and makes me feel comfortable. I also have had good experiences with the front desk staff and nurses.