Short and sweet. Everything was great…read more Slightly longer version. The product is great and my wife loves their stuff (and of course is great for me too!) I wanted to just say though, that there staff is awesome. For whatever reason we decided to go the Saturday before Christmas (yikes!) My wife just wanted to get a couple things for herself and we had our 19 month old in tow. She quickly found what she wanted and got in line. And what a line it was!! Needless to say our little one was happy about waiting for three minutes and then was "ready" to move on. What happened next helped to keep everyone calm. One of the store employees who was helping manage the long lines starting cooing and playing games with my daughter. So much so that my daughter was howling with laughter! Even better it was keeping the crowd of people entertained and before everyone knew it, we had checked out and were in our way!

I shop in VICTORIA'S SECRET @ BELDENVILLAGE MALL( which is an hour from my home), atleast 3 times…read moreper month. UNTIL today I've always had wonderful service! Today was the ONLY day the store manager helped me & @ the time I DIDN'T know she was the manager. She was very rude ,smart mouth & when I told her WHY i wasn't happy she argued with me!! All because she was to busy playing on her phone to help me properly! I left without buying anything & very upset!

My granddaughter wanted to learn to play guitar and after looking on Amazon, I realize I needed…read moreinformation. You can only get from a dealer. I decided to go to Gattuso's and see if they could help us. Boy am I glad I did this. Everyone in the store was extremely helpful in explaining about the guitar strings and sounds of them. They had a good selection to choose from and after purchasing the one she picked, they tuned the guitar while we were waiting, and the man was explaining what he was doing to my granddaughter as he set it up My granddaughter ended up with guitar for under $200 but I know the value was probably higher for it compared to if I ordered it from Amazon I strongly recommend Gattuso's music store , when you don't know, you have to go to someone who does know

There seems to be a great selection of instruments and cases. I bought a decently priced gig bag…read more The entrance is currently located in the back of the store through a metal door.

Online sale staff rude and condescending. Also never…read moreresponded to email questions. I will spend my money elsewhere.

Have not been in the store in Canton, so can only speak about his on-line stores. Not very…read morehonest/accurate on his descriptions, very overpriced.

Never been in one of these stores. Has so many cute things, I could have gone crazy. Teas, coffee,…read morechocolates, home decor, pet accessories. I decided not to buy anything from this store after I had been in there awhile and was never greeted. Only customer in the store was me. The girl looked up made eye contact and looked back down. I figured I find other stores that want my business.

First time coming here. Great store! It's clean it's got a lot of Ohio made merchandise at fair…read moreprices. Tons of candles, stuff for dogs too. Staff here is absolutely fantastic.

This shop is so unique! Great gift ideas, candles, jewelry, outdoor lawn decor, memorial gifts,…read morefood items and a huge selection of Ben Heggy's Chocolates. Not to mention talented staff to help with framing. Great customer service - come here for unique gifts!

Alan & his staff are the gold standard. They helped me find the perfect engagement ring & were…read moreinvaluable with their guidance. They genuinely cared about finding the perfect ring & provided the needed attention / education throughout the whole process. They are true consultants to their customers.

Beautiful flowers delivered with care and when promised. I will order from them again!read more

I specifically ordered a large arrangement with specific flowers at a cost of $95. What was…read moredelivered was a small arrangement that only slightly resembled the picture of what I ordered and did not include the right flowers. I was not contacted by the florist regarding substitutions. This caused me not only embarrassment but heartache -- I wanted the recipient to receive a large arrangement with her favorite flowers. She is dying. SHAME ON YOU.

We were visiting from out of town and came in for a small repair. We were so happy with the fast,…read morefriendly service! Great selection, lovely staff - wish we lived closer!

I have had two "noteworthy" - no pun intended being a music store- experiences with Pellegrino…read moreMusic. Most recently, I bought a new (used) piano. I began my search at Pellegrino, because they have a large selection of used pianos. I came upon the Kawai model and knew it was the piano I really wanted. Turns out, Pellegrino had sold it as a new piano in the 1990s, and was now consignmenting it for the original owners. The instrument was in excellent condition, and their price was fair. Pellegrino also agreed to take and dispose of my old piano. Totally enjoying my new instrument. There was a significant problem, however, with delivery. I had measured my old piano, the space where it was going in my home, and my door frame. The "new" one was within an inch of the old piano size wise. There shouldn't have been any issue with delivery. The team they sent could not manage the weight of the piano, and almost dropped it ! Very thankfully, I was having new furniture delivered that same day, and the deliverymen from the furniture company actually were the ones who successfully brought the piano into my house. The men from Pellegrino did not even thank the furniture movers for their help. When I went back to Pellegrino shortly after delivery (to buy some sheet music) I informed the owner in person of what had happened with delivery. I got no response - not an apology or any sense of concern. I would have given five stars without the delivery hitch. It would have been four stars if the owner had taken some responsibility for what happened. It makes me wonder what would have happened if the piano had actually been damaged by their delivery team. So, overall, I am thrilled and pleased with the piano, but the customer service/delivery is disappointing. We also had previously rented/leased to own my daughter's clarinet through Pellegrino when she in middle school band. This was a totally successful experience, and we even upgraded to a better instrument as my daughter's skill level and dedication increased.