Unfortunately, more than ever, the medical field is all about money. I tried to book an appointment…read morewith Dr.Mazza but she moved her office to Providence and everything the secretary could talk about from the get go on the phone was fees, fees and fees. Hospital fees, and more fees if this or that tool is going to be used. Forget about paying out of pocket. She even answered "ooooh, it will be very expensive." I understand that everything is transactional and there is a cost to everything but when the conversation is all about money even before addressing anything, then it's difficult to differentiate a doctor and a car salesman. And yes I have been a patient before and can compare to previous experiences.

I went to this business once in November and received my bills in December. I've left voicemails…read moreand I sent two letters in the mail with the stamp on them the first time it was never answered so I emailed the letter I have still never gotten any acknowledgment from this hideous shameful office. Who never told me up front there is an admission fee just to see the doctor because she is located now in a hospital. But to not answer one of my letters or my voicemail is unacceptable and now I have a bill collector coming after me. The front office was never clear about the additional fee that would be tacked on to the doctor's fee for the hospital and I was there for 20 minutes as an office visit not an outpatient

A Doctor Who Actually Listens -- and Goes Above and Beyond I…read morearrived at Dr. Aminpour's office in April under incredibly frustrating circumstances -- Regal Medical Group had referred me to him but failed to send the authorization. I was ready to be turned away after months of fighting the insurance system just to get to this appointment. Dr. Aminpour heard me crying in the waiting room and personally intervened. He instructed his staff to spend three hours on the phone with Regal to secure same-day authorization. He refused to let me leave without being seen. That kind of humanity is rare in medicine today. He didn't have to do that. He chose to. When I finally sat down with him he was thorough, clear, and direct. He explained his clinical reasoning, answered every question I had, and provided a signed surgical clearance letter that helped move my long-delayed surgery forward. In a healthcare system where Black women are routinely dismissed and ignored, Dr. Aminpour treated me like a person whose concerns mattered. He is the standard every physician should be held to. I would not hesitate to recommend him to anyone -- especially anyone who has been let down by the system and needs a doctor who will actually show up for them. -- Tachina W.

Dr. Aminpour treated my elderly mother with great care. She had a problems with lesions on both…read moreears that would not heal. He listened on each visit and recommended a healthcare tragedy that worked greatly! On her last most recent on Feb 5th, visit both ears were almost completely healed and back to normal. I highly recommend this Doctor for anyones needs. Staff is highly professional, caring and nice. Thank you to everyone at Dr. Aminpour's office for your help treating my Mother! We will see you soon!

My ENT was out on vacation and I decided to go see Dr Hersjcovich. What a big big huge mistake…read more Not only he over billed my insurance company billed for procedures he did not performed he and his staff recommended "small procedure " only $ 15,000.00. Out to which out pocket expense will only be $ 3,000.00. Eh second I said I have to get second and third opinion the mood changed. Oh boy. Later I found out after speaking with my RN friends and few other ENTs that prescription he gave me had nothing to do with my ear pain. Of course I went back to my ENT and simple antibiotics took care of the pain and had y come back. Be aware of this Doctor. Think not twice but 3X before you agree to any procedure and watch out for $$$$

I made an appointment online and was able to get in within 1 day. I had the pleasure to be seen by…read moreMelissa Walker, PA. She was extremely thorough and asked the appropriate questions and did a complete assessment. At the end, she asked me what I thought the issue was. We discussed what I felt was wrong, and we agreed on a treatment plan. I am very happy I found this practice and would recommend them, especially Melissa. The front office was also very helpful and put up with my frustration with the laptop. They graciously accepted my apology when I left the office. Very nice office!

I came here with a very uncomfortable ear situation and Dr. Bublik's Physician Associate Stephen…read moreCabalatungan saved me! He cleaned out my ear and was super gentle with the vacuuming and scraping. He was so helpful and so patient, I felt seen and understood. Big shoutout to Stephen for his help. There is a cost for each office visit, plus an additional cost for services rendered. They did not take insurance, from what I remember. They have parking but you may end up paying if you stay for too long. There's also street parking available, if you can swing it. Highly recommend getting your ear maintenance needs here.

I have had a very unfortunate experience with this office. I'm leaving this review to document a…read morepattern of billing problems and poor communication with this office. *Note: This office has three separate Yelp listings. I'm posting this same review on each one, since my experience applies to the practice as a whole.* **Bottom line:** I was overbilled $247.01 (roughly 60% over what I actually owed), the office failed to send the billing and procedure information it promised me, I was then charged $56.49 for a follow-up call that never delivered what it was supposed to, and after weeks of requests, the overbilled amount still has not been fully refunded. **Details:** 1. **Paid before being seen, no explanation given.** The morning of my appointment, I was required to pay $241.89 before I could see the PA . This policy was never disclosed to me in advance. I asked several times what the charge was for and was not told. It turned out to be the office visit fee. My insurance says I only owed $120.17 for this. I was billed more than double, a 101% overcharge. 2. **Overbilled for pre-surgery testing.** I was there to be evaluated for balloon sinuplasty, which required a scan and an additional test. Staff contacted my insurance for approval, then asked me to sign off on the cost. Before I did so, I specifically asked three separate times whether this was the exact amount my insurance allowed, because I did not want a surprise bill later. I was told three times, explicitly, that it was. He told me that they had a direct contact at the insurance company that confirmed the exact amount that I owed. I was billed $417.64 for testing that my insurance says I only owed $292.35 for, an overcharge of $125.29, roughly 43%. 3. **Billing & procedure information never arrived.** I was told the office would send me details about the procedure and a breakdown of my exact financial responsibility from my insurance within a day or two of my first visit. They never sent either. 4. **A follow-up call that went nowhere, yet I was billed $56.49 for it anyway.** I had a follow-up call scheduled several weeks later to discuss next steps, and Alexandra told me I could speak with the doctor to meet him during that call. The office called 30 minutes late. An unidentified staff member questioned me and refused to transfer the call because she said the PA didn't know why we were having a call. Alexandra was the one who told me to make the follow-up appointment in the first place. I was then put on hold for 20 minutes. When the PA finally got on, there was nothing to discuss, since I'd never received the required information about the procedure itself nor my financial responsibility. Instead, she simply asked about the two nasal sprays she had prescribed and offered an Allegra prescription. That was the extent of our discussion. The rest of the call was spent discussing the fact that the office never sent me the information that I needed to make an informed decision, how I was told she didn't know what our call was about and the overbilling issue. She then told that actually meeting the doctor would require booking (and paying for) a third appointment. After this, I told three separate staff members that I did not expect to be charged for this call, given that we couldn't accomplish its stated purpose based on them not sending the information. I was charged $56.49 anyway. 5. **Refund requested repeatedly, still not resolved.** The office never contacted me to tell me they had overbilled. I had to contact them. I first requested my $247.01 refund on 8/13. I got no response. When I followed up, billing confirmed I was owed the money but suggested I let the office hold onto it, citing an "upcoming surgery." Of course, I've decided not to pursue that option, given everything above. I was told today (9/4) that a check would be issued, but the $56.49 call charge was deducted from it. The reasons given for the delay kept changing: on 9/3, they said they had to wait for the insurance claim to finalize (which had actually finalized on 7/27), then on 9/4, they claimed they had been waiting for pending payment from my insurance company. This isn't true - my insurance paid nothing, since I owe my full deductible. They also claimed they received payment on 8/20, which doesn't explain why they haven't sent my refund. Their response to me disputing the call charge: "Regarding the charge for the phone call, I referred that concern back to the office for review because that adjustment is not determined by the billing department. The office has reviewed the matter and has declined to adjust that charge." **Takeaway:** In every one of these interactions, I was billed for something I either didn't owe or didn't receive, and no one at this office has taken responsibility or corrected it without a fight. It's very disappointing.

I made an appointment with Dr. Hershcovitch but I did not see Dr. Hershcovitch. I don't know who I…read moresaw, she only gave her first name. Was it a PA? A nurse? Someone in scrubs who wandered in? I have no idea. Not seeing the doctor as a new patient is really concerning, but what is more concerning was that she did a CT scan and then recommended 3 different procedures on my sinuses and Eustachian tubes and had me book the surgery immediately. They were very pushy about doing these procedures that would fix my breathing. I came in for vertigo. I asked if she was sure my breathing was the cause of the vertigo (I've never had breathing issues nor allergies) and she and was overly and falsely confident in her answer. I went to another ENT for a second opinion and this doctor (an actual MD) said that everything was a misdiagnosis, wouldn't help my vertigo. If I had proceeded, god knows how much this would cost both financially and in terms of my health.

ABSOLUTE SCAM ARTIST! Do not fall for this like I did!…read more I was talked into getting "medically necessary" sinus surgery (balloon sinuplasty) and feel WORSE, not better! It's been OVER six weeks, which is when they said I'd be fully recovered. What is strange is they initially said I'd recover in 1.5 weeks. When I came in for the follow-up, I didn't feel better and that's when they backtracked and suddenly said it actually was six weeks. Very suspicious, but I decided to wait since there didn't seem to be much else I could do. It didn't get better! As for the surgery itself, the surgeon was pretty cold and didn't really engage with me. I found that odd. I was told it wouldn't hurt, but then was prescribed three painkillers for pre-op. (Spoiler alert: It did hurt!) Why would I need medicine if it won't hurt? At the pharmacy, the pharmacist let me know the painkillers would interfere with my current medicine. I was livid to hear this because I had specifically asked at the office if this would be the case. So while at the pharmacy, I then called the surgery office to see if there was an alternative medicine I could take. The person on the line was downright rude and told me I could just take the meds or not. What kind of attitude is that to have with a client who is being careful and cautious about their health? I was told to skip my current medicine and take the painkillers. I begrudgingly did so and almost threw up afterwards. The receptionist suggested it was a panic attack. I have had those before and this was not it. It was definitely a side effect of taking meds that are scientifically proven to interfere with my prescription! They act friendly and polite until they have all your money; then they drop the pretenses. Silly me, I paid in full up front, so now they're not pretending anymore. (I had uploaded an image as proof, but Yelp took it down.) I pulled out of savings and have taken four* days off work to visit them and it's been an absolute nightmare! (*Initial visit, surgery, follow up 1, follow up 2) At my second follow up, I was told I need to buy a HEPA filter and dust mite covers. One of the receptionists also suggested I might feel worse due to a cold. I have zero symptoms of a cold, nor did they offer to test me for this. I have not felt sick and this is just an excuse. I was also prescribed two steroids (nasal sprays), which I hate because I got surgery so I wouldn't need to put more unnatural chemicals into my body! The PA said this was my option... I've grown up with nasal sprays and haven't found them helpful. If what I needed was two items & some more meds, I wouldn't have shelled out four figures for a painful and expensive surgery! Also, they assured me follow ups are included in the initial $4,000 fee I paid. But see the picture below (Yelp took it down) at how they charged me for the (first) follow up! (My second one was yesterday, so they will probably bill insurance for that too. That's fraud!) Also, the billing for an April 8 date went through, but the billing for the Mar 25 surgery (paid upfront by credit card) didn't! I have been waiting for this to show up so my deductible is met for the year! We discussed this clearly at my appointment and I also talked to billing about it (see more about this later). This is affecting my ability to afford my prescription medicine and other medical services (like physical therapy for my scoliosis). I suspect the office will respond to this by claiming a simple mistake was made. I have talked to their billing department multiple times, so don't fall for this lie! Every time I've followed up since, they've become increasingly less friendly and more dismissive. I put so much hope into finally being able to increase my quality of life after more than 30 years of trouble breathing, but I was lied to and scammed. If you decide to go ahead with this center (understandable given all the wonderful reviews I believed too), make sure you don't pay in full so they actually take proper care of you until you're fully recovered!!! If you've been similarly scammed, feel free to private message me and also make sure to leave a review so there's more evidence for the FBI to investigate.

I couldn't be happier with my rhinoplasty results. From my very first consultation to every…read morefollow-up appointment, the entire experience was exceptional. Dr. Eric Yavrouian is truly the best. He listened carefully to my goals, answered all of my questions, and gave me a natural-looking nose that fits my face perfectly. On top of the cosmetic results, I can breathe so much better than before, which has made a huge difference in my daily life. I also want to give a special thank you to Kim, the nurse. She was incredibly kind, patient, and supportive throughout the entire process. She always made me feel comfortable, took the time to answer my questions, and genuinely cared about my recovery. thanks!

Dr. Eric Yavrouian is truly one of the best doctors. had been suffering with my sinuses for so…read morelong, and Dr. Eric gave me back my quality of life. I will always be grateful for his care, expertise, and the difference he has made in my life. Thank you so much, Dr. Eric! I can finally breathe and feel like myself again. also the office staff are great too

Hands down the most compassionate and soothing team, I was so impressed and happy with their care…read more He found exactly what was antagonizing me with a camera and I have my answers. Wonderful and helpful staff, I have not had such a wonderful experience at a dr in a long time but this was magical. Thank you!!

I have had a very unfortunate experience with this office. I'm leaving this review to document a…read morepattern of billing problems and poor communication with this office. *Note: This office has three separate Yelp listings. I'm posting this same review on each one, since my experience applies to the practice as a whole.* **Bottom line:** I was overbilled $247.01 (roughly 60% over what I actually owed), the office failed to send the billing and procedure information it promised me, I was then charged $56.49 for a follow-up call that never delivered what it was supposed to, and after weeks of requests, the overbilled amount still has not been fully refunded. **Details:** 1. **Paid before being seen, no explanation given.** The morning of my appointment, I was required to pay $241.89 before I could see the PA . This policy was never disclosed to me in advance. I asked several times what the charge was for and was not told. It turned out to be the office visit fee. My insurance says I only owed $120.17 for this. I was billed more than double, a 101% overcharge. 2. **Overbilled for pre-surgery testing.** I was there to be evaluated for balloon sinuplasty, which required a scan and an additional test. Staff contacted my insurance for approval, then asked me to sign off on the cost. Before I did so, I specifically asked three separate times whether this was the exact amount my insurance allowed, because I did not want a surprise bill later. I was told three times, explicitly, that it was. He told me that they had a direct contact at the insurance company that confirmed the exact amount that I owed. I was billed $417.64 for testing that my insurance says I only owed $292.35 for, an overcharge of $125.29, roughly 43%. 3. **Billing & procedure information never arrived.** I was told the office would send me details about the procedure and a breakdown of my exact financial responsibility from my insurance within a day or two of my first visit. They never sent either. 4. **A follow-up call that went nowhere, yet I was billed $56.49 for it anyway.** I had a follow-up call scheduled several weeks later to discuss next steps, and Alexandra told me I could speak with the doctor to meet him during that call. The office called 30 minutes late. An unidentified staff member questioned me and refused to transfer the call because she said the PA didn't know why we were having a call. Alexandra was the one who told me to make the follow-up appointment in the first place. I was then put on hold for 20 minutes. When the PA finally got on, there was nothing to discuss, since I'd never received the required information about the procedure itself nor my financial responsibility. Instead, she simply asked about the two nasal sprays she had prescribed and offered an Allegra prescription. That was the extent of our discussion. The rest of the call was spent discussing the fact that the office never sent me the information that I needed to make an informed decision, how I was told she didn't know what our call was about and the overbilling issue. She then told that actually meeting the doctor would require booking (and paying for) a third appointment. After this, I told three separate staff members that I did not expect to be charged for this call, given that we couldn't accomplish its stated purpose based on them not sending the information. I was charged $56.49 anyway. 5. **Refund requested repeatedly, still not resolved.** The office never contacted me to tell me they had overbilled. I had to contact them. I first requested my $247.01 refund on 8/13. I got no response. When I followed up, billing confirmed I was owed the money but suggested I let the office hold onto it, citing an "upcoming surgery." Of course, I've decided not to pursue that option, given everything above. I was told today (9/4) that a check would be issued, but the $56.49 call charge was deducted from it. The reasons given for the delay kept changing: on 9/3, they said they had to wait for the insurance claim to finalize (which had actually finalized on 7/27), then on 9/4, they claimed they had been waiting for pending payment from my insurance company. This isn't true - my insurance paid nothing, since I owe my full deductible. They also claimed they received payment on 8/20, which doesn't explain why they haven't sent my refund. Their response to me disputing the call charge: "Regarding the charge for the phone call, I referred that concern back to the office for review because that adjustment is not determined by the billing department. The office has reviewed the matter and has declined to adjust that charge." **Takeaway:** In every one of these interactions, I was billed for something I either didn't owe or didn't receive, and no one at this office has taken responsibility or corrected it without a fight. It's very disappointing.

10- great I am grateful to Dr Koutnouyan and Nurses the…read moreexceptional support you provided during my time at your hospital. Thank you for your tireless dedication to patient care.

Paid $400 to have Dr. Hrayr tell me that my throat is red. No solutions or treatment or anything…read more Just stuck a tube down my throat to reiterate what I already knew, that I have throat issues! Nothing about preventative measures. He mentioned I have a deviated septum but offered no solution. Saw me for maybe 7 minutes in total while the staff in the main lobby were preoccupied and rude as can be. Since then I've had the same issues with my breathing and throat pain. I could have easily just asked Google ai for better solutions than this supposed specialist. I asked him if it's a possible symptom of long COVID since I got it bad in the summer and my condition has since worsened and he had no response, no explanation, just a quick let me take this guys money and get him out of here as soon as possible scenario. Now I'm home once again with the same aggressive throat pains and I don't know if I trust any of these physicians to properly diagnose me. "Your throat is red". You don't say! I could have come to that realization on my own, give me a solution, tell me how to mitigate it, offer me options on deviated septum care/repair/surgery. Nope, none of that. Deserved 1 star. The quality of physicians has severely been degrading year over year.

Front Desk Guys are professional. Priscilla was great with…read moreexplanations of how inner ear issues occur etc. LONG line of patients when I entered but moved fast. However make sure to try ALL options before signing up for any 'procedures'. Usually its a sales ploy and really only needed for SEVERE cases.

I hope this review stays up because people deserve to know what to expect…read more This is by far the worst medical office I've been to. I had my appointment three weeks ago, and I'm still waiting to receive my nasal spray prescription. After my appointment, the front desk staff asked which pharmacy I wanted my prescription sent to. I told them it should already be on file because I had filled it out on my paperwork. They said they couldn't find it, but after I told them which pharmacy it was, they located it and assured me my prescription would be sent there. A week went by, and I still hadn't received my medication. I called my pharmacy, and they told me they had never received a prescription from the office. I called the office back, and this time a staff member told me, "The medical assistant forgot to enter the prescription, but I'll take care of it." That was last week. Now it's been three weeks since my appointment, and I still don't have my medication. I called today to speak with the office manager and have been on hold for over 22 minutes with no resolution. The lack of communication, follow-through, and organization is unacceptable. Patients shouldn't have to repeatedly call just to receive a prescription that should have been sent after their appointment. I am extremely frustrated with the way this office is run and would not recommend it to anyone.

I called the office on June 8, 2026. I wanted to make an appointment. I am 80 years old. They do…read morenot take Blue Shield of California PPO, only HMO. WTF?

Fantastic, caring, compassionate doctor. She is my husband's doctor and he really likes her (but he…read moredoesn't like doctors). He trusts her and is willing to follow her advice. Her office runs like a finely oiled machine. She keeps appointment times. Her office staff call you back quickly and they care as much as Dr. Adelman does. Her staff is fabulous just like Dr. Adelman! Dr. Adelman bends over backwards to ensure her patients get the best possible care and in the most timely manner. If I was old enough to see her, I would. I asked, but she only takes geriatric patients and I'm not quite old enough yet. But she helped me find a great doctor in the same network. She cares deeply and she listens. I can't say enough great things about Dr. Adelman and her entire staff. They treat you like family.