I just started with this practice and I love Dr. Sharma! He's very easy to talk to, down to earth…read moreand makes you feel comfortable. I usually go with female docs but sticking with him.

Johns Hopkins Community Physicians in Germantown has terrible customer service. Saw the doctor for…read morea sinus infection after having the flu 10 days earlier. The doctor recommended a flu and covid test. I asked if it was free and he said yes. Ended up receiving a bill for over $100 for the covid test. After disputing it with the office and billing, I was told there was nothing they could do. The doctor even said he didn't say it was free. I felt let down. Someone who is supposed to be in charge of my health lying. The office could have easily taken care of this. Instead, I am left with a lack of trust in my provider.

I have been going to Family Healthcare and Dr. Wollman for years. She is professional,…read moreknowledgeable and caring. She takes the time to review health records before appointments and is genuinely concerned about the issues facing her patients. I consider myself extremely lucky to have Dr. Wollman as my Primary Care Physician (PCP).

I just wanted to say that Dr. Turay is truly wonderful. She is always professional, caring, and…read moreattentive, and she takes the time to really listen to her patients. I sincerely appreciate the excellent care and kindness she provides. Please pass along my gratitude to her and the staff.

Poor customer service. I made a visit to this office after getting bitten from my cat. Good thing I…read moregot my wonderful pet rabies shots. It was a pain to drive my car with one hand, so in turn, I was 8 minutes late. The receptionist told me they would reschedule my appointment because they had this 5 minute rule (they showed me the sign on the desk to prove it, or to rub it in because it seemed like the lead receptionist enjoyed in canceling the appointment) This receptionist also argued with me when I asked to speak to a manager and even threatened she wouldn't cancel any future appointment. Who's the boss here, the receptionist or the doctors? I spoke to the manager and she was of no help. It seems like this office thrives on bullying the customer. Customers keep them in business. It's like biting the hand that feeds you. (MY CAT!) So my appointment was rescheduled for hours later (keep in mind my hand is still in pain, infected and swollen. I guess no one cares if I lose my hand to infection.) I met with a nurse and she was very friendly and sent me off with antibiotics. I was better in about 2 weeks. It is like two different world's at this office. The front office is like a 3rd world country type of customer service, and the back office is like what people think America should be- First world civilized country wanting to take care of you. To add, when I left in the elevator after the first appointment was canceled another patient from the waiting room agreed with me. They said the customer service is ridiculous. I wonder how many others think the same. Running a business is difficult. The easiest part if taking care of customers-it is if you actually care about them. I am not sure how a physician office can operate and hate the customer. Seems counterintuitive. Avoid this office unless you're craving some drama in your life.

It's a small modern doctor office with positive vibes and that gives me hopes for a much closer…read moredoctor/patient relationship that is missing from many large impersonal doctor offices with too many doctors and having too many patents in the waiting room. When I walked in, I'm the only patient and I feel safe and not be encumbered with other patients in waiting room with their illnesses. Dr Lakhvinder is an excellent and caring physician who took the time to listen to my medical situation and made very good suggestions and quick calls to my pharmacy. I'm feeling a big relief knowing that I am under excellent and watchful care.

Very rude receptionist!! Always rude and always thinks she knows everything!! I told her that my…read morehusband needs an ER follow up appointment, didn't even ask what is the reason for follow up and insisting that the ER follow up policy for their office is 2 weeks after the discharge?? Never heard of that policy. The situation will decide how sooner or how urgent the patient needs to be seen not you! My husband was seen in the ER for cellulitis and was advised to be seen by the primary 1-3 days or sooner if needed and you want him to be seen after 2 weeks? get a medical degree before giving a medical advise because it is very dangerous for a patient to given this kind of advise.

It depends on the services Looking for and the attitude of the staff, and also their billing…read moreprocess to your visit and acceptance of your insurance that you may have with you.

Dr. Ajmal is kind, attentive, and takes the time to explain everything clearly. I always feel cared…read morefor and well-informed after each visit. The reception staff is just as wonderful, so welcoming and friendly every time I visit. Highly recommend!

I had hip replacement surgery at this center a little over a week ago. I was so pleased with the…read morestaff and how they al helped me get through it all. I was cared for and attended too so well that I felt at ease from the onset and after my surgery. I highly recommend this center.

Husband had hip replacement surgery one month ago. Excellent experience from start to finish…read more Wonderful. Beats the last time ( at a different place) when he had complications from hip replacement on the other side. I will be there at COSC when my time comes: with full confidence.

Finally found physical therapist Daniel Ontiveros here after 2 hip surgeries followed by a knee…read moreinjury caused by the Medstar Rehab I had been using that put right knee in a brace. It was an overdue stroke of luck! Unlike other locations, including the Rockville location of this firm, he did not bring up a computer program, type in relevant joint and run me through what program queued up. He carefully crafted a regimen tailored to my problems using a paper chart involving a lot of exercises that didn't come up with computer program, and slowly progressed me without causing any new injuries or problems, more than making up for functional losses accumulated over prior year in 12 weeks. He worked with me personally for at least first half hour of every hour, and actually supervises the PT assistants for second half hour. I can't say enough good things about Daniel. Also, location has moved, so address above is incorrect.

Dr. Levin, at The Orthopaedic Center, is **EXCELLENT**! He is caring, interested, and very…read morecommunicative. He explains things well and always shares views of my images, pointing out areas of concern and interest. He answers all questions to my satisfaction, assumes I am intelligent enough to understand what he says, but patiently explains when I do not. He always greets me with a warm, welcoming smile--even when I know he is having a hectic day. He has performed two surgeries for me, after attempting to relieve the problems with therapies of one sort or another. I have had no complications with either surgeries, recovery time, or follow-up. He is willing to admit when an issue or problem is out of his purview and ready to refer to whom he feels is the best to handle it. Dr. Levin's direct assistants are friendly, helpful, and efficient. The front office staff could be a bit friendlier and welcoming, especially in the Germantown office where I most frequently see him, but they are not rude or impolite. I most heartily recommend him to anyone needing his specialized services.

Dr. Ajmal, is a wonderful person she has the passion that you want in a Dr. that will listen and…read moregive you your turn to express yourself. Everyone that help me in that office are friendly. This is my fist year with Dr. Ajmal, and they have been good two me. I came in for my physical, 6 month follow up and some in between and its all sweet. Happy Halloween, Happy Thanksgiving, Marry Christmas and Happy new year!

I called to confirm an appointment I made a week ago and kept being told i hadn't been to the…read moreoffice in several years which is not true. so, they didn't didn't have my information, mind you the lady read all my information to me, and I confirmed it, then she proceeded to place me on hold for 10mins just to tell me I am already in the system, which we had already established. the phone service is just horrible.

I had an extremely unprofessional experience at Comprehensive Primary Care - Germantown today. My…read moreappointment was scheduled for 10:30 AM. When I got stuck in heavy traffic, I immediately called their call center. The representative clearly informed me that there is a 15-minute grace period and that if I arrived before 10:45 AM, I would still be seen. I rushed and arrived at 10:43 AM. When I walked in, the front-desk receptionist was outside in the hallway on her personal phone. She came inside 10:44 AM. I explained that I had an appointment, had already checked in online the day before, and had also notified the call center that I might be slightly late. She took my ID and insurance card, then at 10:46 AM told me that I needed to reschedule. It honestly looked like the front desk receptionist had no interest in doing her job. Instead of following her own office policies or showing basic professionalism, she seemed perfectly fine wasting patients' valuable time. She acted as if rescheduling people was easier than actually helping them. It's clear she has no understanding--or concern--for how valuable someone's time is, especially when the patient followed all the instructions given by their own system. This was completely unacceptable. I arrived within the grace period, I communicated ahead of time, and still I was turned away due to staff negligence and lack of professionalism. This office needs serious improvement in customer service, accountability, and the way they respect patients' time.

Once you're seen it's fine. But to make an appointment? Hell no. I waited twice and got hung up…read moreboth times. A whole hour. Didn't even bother to hear what I wanted to say.

Dr. Steren has been my provider for several years and always makes me feel comfortable and cared…read morefor. Fantastic, compassionate, reassuring bedside manner! I've been happy with his care in both Rockville and Germantown locations.

I recommend WHS to every woman I know. Once you've been here, the superficial care received from…read moreother providers will be unacceptable. You won't want to go anywhere else. The staff has always been super helpful. Nadine is a gem. Ask for Nadine.