I hear that this place has been open for 5 years and yet this place looks very New!…read more The only thing I didn't like, was that there was a dirty tissue nobody thought to dispose of on the machine into the office into which i was shown. And upon my leaving the room, i noticed that it was still not disposed of. Ugh~! The doctor seemed very thorough and very good at explaining things to me, I think I might switch from my normal optometrist to this one. So that should I have eye problems in the future, I won't have to end up looking for an Opthamalogist, but could just have a one stop shop! So for convenience sake, I am switching.

I would not use this place even if there were no others in town. I had an eye problem and the only…read moreway I could get an appointment was to schedule a virtual session with Dr. Paul. I did so in the early AM, and the appointment was set for 4:30PM. I was told the doctor would send an email with a link for the call beforehand. Nothing showed up and no call came; so at 5:15 I called the office and was told not to worry, he was running late; but would call. At 6:05PM, I called back again and was told he was still with a patient and would call. No link or call ever came. Completely unprofessional and inexcusable.

He has been great! I needed a second opinion and he was very good. Very informative., and…read morereassuring.

What a wonderful place! Real people. Dr Reynolds is a…read moreterrific surgeon. I am so pleased with his work replacing my cataract. I can now see again! It is clear he is a scientist and a professional. The team at New Milford Hospital were also terrific. You may have a wait in the lobby, but the time is worth it.

SO tired of the incompetence of this office!! MyEyeDr is horrible! Two years straight they have…read morelost/bungled a simple eye glass order. It should not take A MONTH to get a pair of eye glasses (both times!). And NO ONE in the office will take responsibility!!

No Stars both my $600.00 glasses I bought at the sane time the arms Both off with in 6 months they…read morewill not replace or fix them and don't offer an insurance plan because they know that the glasses are garbage cheap manufactured frame. Quite a scam they even have a draw in there little Lab full off broken frame parts from other duped customers. Don't buy glasses there under any circumstance. The Staff are very nice, but this outlet will be closing soon!

I went here for an eye exam back in March and things seemingly went well. Doctor and staff were…read morefriendly and helpful. They did not have samples of my current contacts, so they had me try a new brand. The person who assisted me advised we'd order both and then choose which ones to keep once they come in, charging me the cheaper of the options. After a month or so and no contacts I called in and was advised they had been waiting on my decision on the contacts. May have been a misunderstanding as I had thought I was going to choose once both pairs come in. After they clarified needing my response I confirmed the pair I wanted and they advised they'd be delivered to my house in 1-2 weeks. After another 4 weeks and no contacts I call back and ask for a status. They again state they were waiting on my decision and there must have been a misunderstanding when I called last, but that they were putting the order in and it would arrive in 1-2 weeks. Here's to hoping they actually make it here! Staff is nice, but seems to be a lot of miscommunications.

I was a patient of Dr. Way for quite a few years and was pleased. I arrived for my appointment at…read moreMy Eye Doctor this year and waited at the desk for over 5 minutes, had 2 employees pass by, and was not acknowledged. When I was seen for my appointment I sat in the waiting room for 20 minutes and upon inquiring, was told that the first patient was late and it would be another 10 minutes. As a result, I needed to end my business with this company. The staff was nice but their procedures need to be reviewed.

Dr. Way is a great doctor who explains everything. I've been going to him since we moved to CT 20…read moreyears ago. Unfortunately, the business was sold to My Eye Doctor and although Dr. Way is still there, the homey feel of the business is gone as are the great selection of frames they used to have. The last time I was there the frames were from a company owned business and they were horrible. I will still see Dr. Way, but get a prescription and go elsewhere for my eyeglasses, which is sad because they used to have a great selection before it was sold to My Eye Doctor.

Located in the Walmart parking lot. Plenty of parking. Nobody in the front for the first few…read moreminutes. After that, I was checked in and brought in for exam quickly. The technician doing the testing was thorough and friendly. There is not always a doctor in the office. My visit with Doctor Pham was over a zoom call after all tests were done by the tech. Doctor was very nice and friendly. I know some people are not comfortable with not having the doctor in the office. I felt that way at first. I guess this is the way healthcare in general is going to cut costs. I do not feel I got any less care by seeing the doctor through Zoom because all testing was done in the office. The tech did mention it has not been as busy since the office stopped taking state insurance. In some cases, same-day appointments are available now.

I've been in Medical Sales for 25 years all over the country and am now in Medical Practices in MA,…read moreCT and NY. The office staff, especially the female on the left side of the counter is the nastiest most rude person I've ever met in an office. Her attitude is disrespectful and disgusting and I do not know how she is allowed to interact with anyone. If I could fill this out with zero stars I would. I highly recommend you not go into this office.