Warning this facility operates outside the guidelines of Sun Resorts. For example if you have a…read morepaid reservation it can and will be cancelled if the manager wants to give your spot to someone else. Happened to me.

This location is open, even though there's some indication that it might be closed. I was just…read morethere again this past week staying in one of the TWO trailers my family is paying for long-term tenancy for at this RV park. I don't write a lot of reviews, but let me tell you, I have heard nightmare stories about the manager of this property from multiple tenants since December when we put TWO trailers onsite, but I confirmed those stories first-hand on this trip. The manager, Dave, is a highly toxic, aggressive, hyper-agitated, and belligerent person. I personally witnessed him yelling at one of the long-term tenants of this park, who happens to be my son who lives in this park. And when I walked over to intervene, not only did the manager shift his yelling to me, but his mannerisms were aggressive and for a second I thought he was going to physically come at me. I have never witnessed a property manager this indignant and disrespectful toward customers. Let alone TWO customers. And mind you, this was happening while everyone was trying to prepare for hurricane Milton, which had people scared that it was going to be the biggest hurricane to ever hit FL. Instead of focusing on preparing the park, securing picnic tables, etc, Dave was driving around in his golf cart looking for violations and yelling at people. Sun Outdoors should be ashamed for having this person work for them. We have personally complained multiples times but they've done nothing about it.

its funny how they respond to my review saying everything has been fixed. not one thing has been…read morefixed. safety concerns have not been addressed. was woken up again last night due to another fight/ argument so tell me again how anything has been addressed. best to stay away from this place until corporate does something about this mess.

We spent the month of March here. I waited to post a review because I didn't want to have to edit…read moreit if we came across something. The staff here were nothing but nice to us and responded to our request rapidly. The property is age restricted for long term residents so just passing through for the month is was ok since we are young and have a two year old. They do not have a playground, but the city has a real nice park just up the street and it looks like they have a splash pad for the kids also. The property is huge and has many amenities for its residents. There is a nice lake on property that is inhabited by a young alligator. We only saw her on the bank and she never came close to any of us. The property is going through some renovations and they have added a nice fire pit lake side near the office and they always have wood there to burn. They do not allow fire pits at your camp site so this is a nice alternative. They had a pool which we didn't use, along with shuffle board, horse shoes, mini golf, and planed activities. The people we encountered on the property were nothing but nice. I not sure what the complaints were about them, but many times people stopped by and chatted. I would have to say this is one of the nicest park we have stayed at.

Love this place! Have played the course and the driving range. It's a great course at a great…read moreprice. The pro shop staff is amazing and the regulars are very catering to new golfers. Very happy this is just 2 minutes from my house. I could see myself playing here every weekend!

The Owner Tim is very rude. My group payed for an extra 9 holes, but instead of asking his…read moreworker if we paid, He accused us of not paying. Did he apologize for accusing us, nope. The course is very short, so it plays very fast. Tim is not a smart business owner, he rather blame the customer for wrong doing then double checking with his employees. AVOID THIS PLACE

Sun Retreats is a must for anyone visiting the Orlando area. The park is professionally managed by…read moreDave Hillyer. He maintains a safe clean well maintained RV park. We were in the park through a major renovation and was beautifully orchestrated by Dave. Dave also has a professional staff which makes life fun and easy in the park. We leave to start another chapter in our lives, and we will definitely miss Sun Retreats Orlando Champions Gate.

I have lived at this property for over a year, and unfortunately, my experience has become…read moreincreasingly uncomfortable. My biggest concern is an employee named Eric. His interactions with me have repeatedly felt rude, aggressive, and intimidating. On one occasion, he was walking directly through the lot I rent, in front of my RV. Because I have cameras around my RV for the safety of my dog and myself, I simply asked if everything was okay. His response was unnecessarily rude and aggressive. Since then, whenever I see him, I feel uncomfortable and, honestly, afraid. I understand that I rent the lot and that the property belongs to the company. However, I believe residents deserve to be treated with basic respect and courtesy in the place they call home. Recently, I went to the office to ask questions about my rent while Eric was on the phone. I understand he was busy, but he spoke to me very loudly and said, "Excuse me, I'm on the phone." I felt completely dismissed. There is a professional way to communicate with a tenant, even when you are busy. I want to acknowledge that I met Jerek from management, and he was extremely kind. He shook my hand, gave me his information, and made me feel welcomed and like he was genuinely there to help. I honestly wish I had reached out to him about my concerns that day. I also want to recognize the employees who have treated residents with kindness. Jonathan was always helpful, and the employee who took over his position has been wonderful--kind, patient, and respectful. I truly appreciate her. The reason I waited so long to leave a review is because I wanted to give the property and management an opportunity to improve. I like to see the good in people, and I hoped to see positive changes. Unfortunately, I have not seen the changes I hoped for. I am honestly concerned that speaking openly about my experience could make management want me to leave the property. However, I believe residents and future residents deserve to know what my experience has been, particularly regarding my interactions with Eric. I hope management takes these concerns seriously and works toward creating an environment where every resident feels respected, welcomed, and safe.

Beware!!!! Management/owner are shady! I had to take legal action to recover my money after they…read moretook it and kicked me out after I had issue with unlicenced electrician had caused damage to my rv when they were working on electrical. They even kept my deposit I had given for electricity. Paid month in advance and they kicked me out in middle of the month no refund. Terrible Management. Owner won't return my calls.

THIS PLACE IS TERRIBLE most of the workers are very rude especially the head maintenance guy..there…read moreare other places to go that are way nicer and just as cheap.

Llevo 2 años viviendo en este lugar y visto las mejorias, un laundry nuevo, con maquinas nuevas…read morepara lavar, un deck nuevo para la piscina. Me gusta que durante todo el año en los meses festivos los managers ponen inflables para decorrar haciendo que todo se vea mas familiar. El lugar es limpio y callado y los vecinos son agradables.

This was my first experience in any RV park so I don't have a point of reference, but what stood…read moreout was the helpfulness of Ray, the park owner. He took us to our spot to examine it prior to escorting us down and even helping us set up. The spot itself had some exposed tree roots but that didn't pose a problem. The spots are pretty small for a large class A such as our Outlaw, but we managed to get in and out without any trouble. Neighbors are very friendly. We enjoyed our 3 night stay. Tremendous value with our Passport America 50% off.

If your on a budget and you want stay in the cabins there a great option for familys and etc nice…read morepool. And workers are SO nice. but the dog area could approve. and if u go to the RV area on the upper hill its disgusting but the rest is so nice.

Two-star stay, with four-star service at check out prompted me to award the "meh" three-star…read morereview. The pros: very clean grounds. Flat RV sites with full-service hook-ups, nice patios, tables, fire pits, grassy areas and a few shade trees. New restrooms/showers. Handy location. Fairly quiet. The cons: no hot water in the new restrooms/showers (thankfully this is Florida where the cold water, isn't freezing cold), inconsistent pool hours (posted 9pm closing time, but was locked at 7:45pm the night we wanted to enjoy it), ridiculously short business hours for the store/business center (closes at 5pm). Decided to leave a day early due to incoming storm (and lack of hot water), so stopped into the office to notify the clerk, who was actually quite helpful. She refunded our last night and stated that the hot water situation was a top priority. Doubt I'll be back to find out if it gets better!

Great work! They come to our house to wash and wax our motorhome. Nice guys! Good job! Reasonable…read moreprices. Highly recommended!

2023 Ace washed and orbital waxed by Danny and crew today…read more Very pleased with new shine look like brand new.