Have stayed here for 4 years, checked in and they want to charge us for 2 houses. Guest services…read morewas so rude and won't help us. They are stealing money from us.

We stayed here for one week, my family has three children under the age of five. The owner is very…read moreinvested in this new property and nice. She is happy to reply to questions and accommodate however she can. Since it's a newly renovated townhouse everything is new, which is nice. Pots and pans aren't scratched up. The townhouse itself is modern and nice, but not great for very small children. The owner welcomes kids and even has a high chair and plastic dish ware but the stairs are steep and uncarpeted(this wasn't false advertising, just wanted to let people know), dangerous for little legs. It would be great with older kids for sure! My review reflects the overall experience of staying at the place. The surrounding area is a little trashy. The Regal Oaks isn't really regal. The neighbors spend their afternoons fixing cars and smoking cigarettes on their stoops. They are perfectly nice but i hate cigarettes. When you walk around you notice everyone has reinforced door locks(I felt safe until i noticed that even though i have no reason to think these extra locks were needed ). And there is trash strewn around from the raccoons at night, one of which made it to the pool so the water slide was closed down to be cleaned and shocked. The pool water is a little murky looking and both my son and I developed a slight rash while we were there that disappeared after a week so it wasn't serious. We aren't sure if it was the pool or a sensitivity to detergent. The great perk is that it's really close to Disney and you can walk to "Old Town", which is also trashy but fun. There is a decent pizza place there too! If you aren't on air bnb and want to stay here, you can go directly through Regal Oaks and find different rentals there through them and don't have to worry about the air bnb process. It's perfect for older families(my father in law loved it) or young adults who want to be near Disney, a resort and in walking distance to some bars.

My stay here was very short but I had such a wonderful time!…read more The hallmark was definitely the ambience and the brightness that illuminates throughout the home. Each room had it's own theme, my favorite was the flamingo bedroom. I felt as if I was staying at a family home, not a regular rental. It was so cozy and everything was very clean. The gaming room and pool were the two places where I spent the most time and the downstairs shower was so relaxing (I think I was in there for over 30 mins. LOL) I also loved all the Disney decor and wall art, which was very nostalgic. I did visit Universal Studios during my stay, which was only about 20mins away. I felt so at-home here and I honestly did not want to leave. I will definitely book here next summer when I visit Florida again!!

Clean, cozy, super cute and very close to all major attractions. Loved the playroom and big dining…read morearea!

What a wonderful anniversary weekend at the Gaylord Palms. And thankful for being a Marriott Bonvoy…read moremember. We were assigned a room overlooking the waterpark area. It was also an amazing room for a sunset sighting. Amazing!! We thoroughly enjoyed the Water Area. They have something for all ages. Wonderful they have a Lazy River with lifeguards ensuring everyone is safe and no one jumping in. Our Relache Spa experience was one of the most relaxing experiences. We booked a couples massage ~ but our experience began with the warm greeting from Marah. Our therapists Louise and Laura knew all the stressed points to massage out. Louise is quite intuitive and massaged out so many knots on my neck shoulders and scapula. Our session ended in the Tea room - relaxing. Next time will try the Eucalyptus Steam room. In the evening ~ we watched the light show from the Market Square. Many families enjoyed this show as they were eating their Cold Stone ice cream. We love walking through the Everglades and Forest areas. We used their Fitness Room which was clean and the machines were all functioning. After ~ we had brunch at Villa De Flor on a morning greeted by super heroes ~ Batman, Wonder Woman and Superman. The kids thoroughly enjoyed this. The food is delicious. They introduced a drink menu just this week. We both enjoyed The Vespa ~ a matcha iced drink with an ube topping. Bryan ~ came by to take our feedback. Great tasting matcha and not too sweet! Why the 4 stars ~ I would highly suggest placing couples on a different floor from families. The families can be quite loud for those preferring a quieter ambiance. And we had a few jokesters on our floor playing Knock and ditch. Finally I think a map of the seating areas around the water park placed strategically right after the entrance gate would benefit so many families. They were coming in and realizing no seating in one part only to realize there was another part of the water park. FYI There is a daily resort fee and charge for self-parking. But keep a hold of your room key as you can use to enter and exit the self-parking lot with it. Overall would return during the winter ~ with the family during to take them for the ICE event and holiday spectacular.

I stayed here a couple of nights for work, arriving in early-May. The weather was beautiful when I…read morechecked in, allowing me to see and enjoy their nice landscaping, with pretty decent attention to detail. I chose to self-park while there and the garage is a little bit of a walk from the entry. Upon entering it's beautiful to see the waterfall straight ahead, with beautiful marble and fixtures throughout. Checking in was easy and great. I was fortunate to get there before the large crowds, as when I walked in, there were plenty of staff available to check me in and there were no guests. About an hour later I walked through there and there were about 100 people in line waiting to check-in. The lady who checked me in was perfect! Friendly, professional, recognized my status, and gave me good info about the property, while promptly checking me in. Once I got to my room I was immediately satisfied with the décor and cleanliness. It's common that the Marriott properties I stay in have moldy caulking in the shower area, nasty, stained carpeting, and furniture that's stained, broken, dirty, and unappealing - But not here! This room was very nicely set up and maintained too. The bed was comfy and they also offered Pluto as one of their internet TV/streaming services - This has been very important to me over the past couple of years, I'm so used to it that I hate properties that don't offer it. The property itself was great. Service by all the staff was great. The entire place was well-maintained and you never have to leave or go outside; in fact, we didn't leave for the first day and a half! It's probably the best Gaylord I've stayed in so far, definitely better than National Harbor! It's also a mile from Disney World!!

I think this was my 6th stay at Club Wyndham Bonnet Creek. Interestingly the place looks exactly…read morethe same as when I first started coming here nearly 10 years ago. So yeah, it's not a brand spanking new hotel, but it's also not looking run down either, which I guess means they're doing a nice job maintaining the place. We stayed in a presidential suite which we booked directly with a time share owner online. The suite itself was very pleasant as expected, the finishing touches and furnishings were of good quality and the beds were comfortable. There was some light wear and tear here and there, but overall it was a very nice suite to stay in. Very functional and comfortable. We didn't use very many of the property amenities this time around because we spent so much time in the amusement parks, but there are a bunch of options including mini golf, pools, BBQ area, restaurants and more. As I mentioned in previous reviews, this property is located amazingly close to all of the Disney parks, which is great. The only downside I can think of was the fact that our suite was facing the parking lot and a power facility of some kind, right next to the building. This thing was making nonstop noise 24/7, making it impossible to enjoy the balcony. That really sucked. Luckily it wasn't audible in the room, but we did want to eat and have coffee on the balcony throughout our stay, and the noise made it very unpleasant. Overall I would give Club Wyndham Bonnet Creek 3.5 stars. While I would never purchase a time share, I could definitely see myself staying here again if we were thinking about visiting Orlando.

2.5 stars. For the VIPs, your status here only means pay more for your share and 10% off at limited…read moreselected food & merchandise location. 10 day stay: The VIP suite: spots, stains, and visible hairs on soap and shampoo dispensers and tubs, from previous guests. Tubs and sinks needed detailed cleaning. The drier vent was thick with lint. The pools: 1/5, crowded, no seats after 11am. Grab a rock behind the bushes for additional seats. No maintenance nor PR staff presence. Parking: 3/5. Limited front parking. Additional parking located in cramped structure, a 5 minute walk to room. The front desk and cleaning ladies in the hallways, 4/5: sweet,responsive. Prompt with fulfilling toiletries and kitchen supplies. This is the only highlight. Eats: 3/5 pizza, tacos, Starbucks, ice-cream. Free scope birthday ice-cream. Farmers Market Thursday: 0/5, only has 4 stands. Kettle corn & fried pork rinds, jewelry, table with scattered bell peppers, booze. It's a nice stay. The view, if you're lucky to get the lake view room, is worth the stay. But the amenities and overall services do not match the sales pitch for this location. This was our second year here. Won't be back.

If I could give this place less than one star I would. I have a whole laundry list of issues that…read morewe had in both the apartments that I stayed in over 3 week period. The first apartment had numerous issues the worst being the tour that just overflowed and flooded the entire bedroom the second day we were there we were then moved to a second apartment and it did the same thing we didn't even get a chance to use these bathrooms when they just flooded they were a large number of other issues within the both the apartments as well as issues with front desk and security not being available when they should have been and after moving out clean making sure both apartments were clean everything was tidy followed the rules never got my deposit back I have called numerous numerous times no one ever answers at the Barefoot suites as well as I call the corporate office and was promised call backs and never received them this place is a joke and a money pit Don't waste your time or your vacation staying at such a place

Lovely suites! It's like having my own little bungalow on a private lake. Location even came with…read morewildlife! No I did not go out and make friends with my prehistoric neighbor, but was able to get a few amazing pictures of him. The only downfall of the location is the proximity to Oldtown. The first night was a little rough but after adding some white noise I slept like my husband.... Oh no, I mean a bear!

Fabulous four bed villa with a heated pool, just minutes from the Disney World resort.read more

We are residents in the Reflections neighborhood and visit the Storey Lake Clubhouse pool often,…read moreespecially when our children are in town. Overall, we really enjoy the amenities, it's a great setup and something we value having so close to home. However, our most recent visit was disappointing. We were required to pay for our pass, and my husband ended up standing at the front desk for about 20 minutes because the staff member kept assisting other guests instead of completing his transaction. That was frustrating and could have been handled much more efficiently. More concerning is the lack of enforcement of safety guidelines. While some lifeguards at the slides are attentive and doing a great job, others appear distracted--on their phones or wearing headphones--and not ensuring the area is clear before the next person goes down. We've also seen ongoing issues, including children throwing rocks into the waters from the landscaping, spilling drinks in the pools, roughhousing, and tossing balls. On one occasion, a guest even had a dog in a float in the lazy river. Staff stated it was an emotional support animal, but regardless, this raises concerns about cleanliness and overall pool safety. We understand that many guests are on vacation and enjoying themselves, but for residents who pay a significant amount to access these amenities, there should be a higher level of consistency and professionalism from staff. With better supervision and enforcement of rules, this could be an even more enjoyable experience for everyone.

Story Lake has multiple communities that are all gated and very secured. They all have resort style…read morepools and amenities and are very well kept. Story Lake is spread over a very large area as it has multiple communities. I could not find the Dog Park anywhere so I doubt they have one luckily shingle Creek regional Park is right next to it.

Run from this rental company. Communication is terrible. I couldn't get a person on the phone when…read moreI had trouble with a rental. Try calling their number no one will pick up.

They show pretty pictures in pristine properties but what you see is not what you get. Had a…read moreterrible experience with them spent a ridiculous amount of time on the phone listening to their excuses they're call back's so on and so forth all stall and delay tactics. Absolutely no customer satisfaction nor did anyone up here to give a darn that vacation of our family had been ruined by them. I would never use them for rentals again and I would never refer anyone to them. Other vacation rental spots are much much better!

Terrible experience!!! 3 houses in two days... We were forced to move with a 4-year-old with…read morespecial needs and a dog twice after we moved into the first house so three houses total. We had purchased $600 worth of groceries along with tuna snapper shrimp stuffed crab etc before realizing that the fridge didn't work. Later we found out that the AC wasn't running as it should. Naturally we were blamed saying that the freezer and AC run perfectly well. Next they moved us into a house for a day then asked us to move promptly after one day saying oops I'm sorry it's not a pet friendly home

Our family of ten stayed at the 722 Henley location. I have stayed at many vacation rentals in the…read morepast and most have everything you need. This one had one dishwasher soap, one laundry soap, one roll of toilet paper, no salt and pepper, no pizza cutter nothing you really need. The house itself is a nice home but really needs a good cleaning. Was dirty and the pillows are atrocious. We scrubbed it ourselves before even using it. Not even a mop bucket but then a call saying can you run water up to the tile mark to fill the pool. Was a nice home just needs some TLC. On a high note the company did work with me when Covid caused us to have to reschedule and add a few days.

This hotel definitely catfished us with the photos. The rooms are extremely outdated and untidy…read more There were hairs in the bathroom and bugs on the floor. Housekeeping does not do a good job. When we tried to check in, there was nobody at the front desk and the kiosk self check in was not working and we stood around for 30 minutes until someone arrived. The walls are very thin and you can hear the people in the rooms next to you. I would not recommend staying here.

You get all of the resort amenities like heated pools, hot tubs, activities, basketball court,…read moretennis court, sand volleyball court, workout fitness center, video game room, and the location is excellent for visiting Disney World and Universal Studios Florida! The only thing is the suite we stay in was a bit outdated and needed some patching and some painting. The price for the stay is hard to beat! The staff were really nice and helpful! Parking was plenty and nearby all the rooms!