bought a brand new bike with a bent brake rotor. didn't catch it at the dealership and noticed it…read morebeing bent after getting home and doing pre ride maintenance. wouldn't do anything for me, said there is a warranty on a race bike.

These folks are my heroes! I was in Eureka Springs from Louisiana when someone pointed out that my…read morerear tire was about to blow out on my bike. So I quickly phoned Sunrise Honda about 35 miles away and learned that they had a tire in the size I needed to fit my bike. So I held my breath and made a dash for Rogers Arkansas. When I got there around 11am my bike was put back in the garage fairly quickly and within 2 hours I was ready to roll on new rubber. Had they said they couldn't get to it today (Saturday) I would have had to wait until next week to get the work done which would have cost me more to rent my hotel room for additional nights...plus I would not have made it back home Monday in time to return to work from my vacation. Sunrise Honda really saved the day for me!! A huge THANK YOU to the crew for getting me taken care of so quickly and getting me back on the road!!

The absolute worst boat buying experience I Have ever had…read more In my opinion they have no business selling or working on boats. I would recommend finding another dealer to work with. Avalon pontoon and Sunrise are terrible! Do your self a favor buy anything else somewhere else!

Beware of Yamaha and Sunrise Motorsports. Bought a Yamaha…read moreViking in 2021 from Adventure Motorsport now Sunrise.The clutch was slipping on the Yamaha Viking so I took it in for investigation of the problem thinking it was under warranty from Yamaha. I was told that oil had gotten from the transmittion into the Clutch assembly where the Belt drive resides. And that the oil used which was Yamalube oil caused the issue and that Yamaha would not honor the warranty. Not sure if this was the dealship or corporate Yamaha which doesn't matter to me. A vehicle within the first of purchase and not covered under warranty unsat, so I figured people need to understand who they are dealing with. As the repairs have not been made yet, I will return and post the results of that. If this is how they treat their customers I am crossing my fingers.

Roger and the rest of the staff are great. Their patience, customer service and product knowledge…read moreare top notch.

Was there Friday 3/28 to have them hold a bike till Tuesday 4/1 had a buddy with me that verified…read morethat they said they would hold it. Get there 4/1 and find out the motorcycle sold on Saturday and then was told I would have needed 500 down to hold it. I was not informed of this on 3/28 which would have been pertinent information I think. Was excited to get to riding again. They'll need to be far more clear before I attempt to buy from them ever again.

Been searching everywhere with no luck for an old school Sissy Bar for my HD…read more Apparently lots of manufacturers have stopped making parts for my year and model. I checked online and even called around to quite a few places. But either they didn't have it or were to busy within the next few months to make me something. Then at Bike Night someone mentioned D&D. I got here and talked with John. He searched and found what I was looking for and at a good price. Really appreciate it John.

Zero Stars - these guys are terrible. I would not recommend…read morethis shop to even look at your Harley. I took by bike in to get the rear tire replaced. I asked them to look the bike over for any potential future issues, and a complete service. I asked them to repair my speedometer, as it had stopped working. Also asked that they repair my front brake handle because my brake light remained on unless i held the brake in the "off" position. I was quoted $200.00 for the tire. Knowing that the additional work I requested would be based on parts and labor, I anticipated $400-500 would be my total bill. Shop called and said the work was finished, and total bill was $722.00. Since this was a little more than I had anticipated, I asked for an explanation of the cost. I was told that they provided a rear tire, oil change, and spark plugs. The rest of the bill was labor for installing parts and they tightened up the front brake. I paid the amount in full and they brought my bike around. The speedometer worked for about a mile before it went to zero again, and shortly after merging onto the interstate highway, the right hard shell saddle bag fell off and exploded on impact with the highway. At speeds of 60mph, the front tire was bouncing pretty bad, so I returned the bike to the shop. Instead of repairing the brake handle, they had tightened the brake to where it was constantly rubbing. I asked them if they knew why the saddle box fell off, and they said the bolt came out of the quick disconnect bracket, and they would not be responsible for the damages. However this particular saddle box was secured with one quick disconnect pin and a 3/8 stud with a 1" rubber washer and nylock nut on the other. Both the washer and nut was still on the bike, so if it had been installed correctly and securely, the box would not have been able to fall off the bike. They admitted to taking the box off to replace the tire, but apparently it was my fault and my problem that it fell off. They did fix the speedometer and brake though, at an additional cost. (even though they had already been paid in full to make those repairs previously) So long story short, the anticipated $400.00-500.00 in repairs turned into $800, and I have to replace both custom boxes and paint to match my bike. A word of advise if you're going to let D & D work on your bike. Check their work with a fine tooth comb before leaving the parking lot, because they wont take responsibility for their mistakes. As for me, they won't get anymore business or referrals from me.

awesome people to work with i traded in my old bike for a newer one and I'm very happyread more

Pigtail Harley Davidson! Well, what can I truly say about this great dealership…read more Super friendly employees, good prices, and great service. So this is where in 2022 I trading in one of my sport bikes and picked-up this 2006 Softail to go with 1972 sporty I have in my garage. Floyd and KC gave me a good amount more then I was hoping for on my trade-in. Which i. Immediately added to my Harley parts budget. Then Sean in the parts department really took the time and worked with me to find hard-to-find parts to add to my bikes. And Larry the service department manager also always had great advice on fixing or inter changing parts for my bike. Even if I wasn't having them fix it, he had no problem sharing information to help me out. From my experiences here, I have nothing negative to say about this dealership and its amazing employees and management. 5 Stars all around.

I purchased a new 2025 Yamaha WR 250 F in May 2025 from Fayetteville Woods Powersports. Ended up…read morepaying over $11,000 for a $9600 bike after assembly fee, freight charge, Taxes etc.. after they had test rode it in the parking lot, I got it off the trailer at home and went for a test ride... the bike was cutting out. Within the next few days I took it back up to the woods Power-sports (Fayetteville) and they said hot start just popped out. I took it home and never really had a chance to do anything with it for three months after that, the 90 day warranty was out by the time I went back and told them I was still having the same problem, they said the warranty is out on it, I would have to pay even though this problem existed from day one. Well 62 miles and a lot of aggravation later from riding a bike that cut out when the throttle was chopped and from scouring forums to discover what was causing this, I just discovered what the problem was and fixed it myself. Bike assembler and test rider for some reason didn't discover that the idle screw was almost all the way out (Or did it on purpose for an easy fix and charge me for something else), I backed the idle out about 1/12 turns and it came loose, I started the bike & began turning the idle screw in until it started idling faster, then I chopped the throttle to cut off the hot start then increased the idle until it ran at idle smooth, problem solved. They wanted to charge me for looking at it when it was their incompetence to begin with. I liked this place a lot better when it was owned by Tony Steel and will not do business with Woods Powersports ever again. Cooked, done

Avoid Woods Powersports Fayetteville at all costs. I brought in my son's brand-new, 7-month-old…read moreKawasaki KX 250 for a dead battery. It took them over a month, they claimed it was covered under warranty (which batteries usually are not however Kawasaki approved it ) , then suddenly charged me $170+. When I picked it up, it was leaking oil. After weeks of runaround, they "fixed" a spark plug seal, but the bike was still leaking the second time I picked it up. They took it back again and eventually told me this basically new bike needed a $6,000-$7,000 engine rebuild. The customer service manager is incompetent , communication was awful, and I caught them in multiple contradictions. Completely unprofessional and untrustworthy. I would never bring anything here again.

Here I am, north of Boston, Massachusetts. Why do I review?, because I order all my Honda parts…read morefrom these folks. A very user friendly website to order your Honda parts without a headache. Thank you boys & girls over there at Heartland Honda. I appreciate your professionalism and expedient service. Keep up the good work.

Ordered parts online. Sent parts to address in another city. The best they said they could do was…read morewave the shipping cost and ship it back or cancel the order. No apologies no we'll ship next day air/2 day air. Mistakes happen, its how you resolve them is what makes a lasting impression. These guys suck at customer service and apparently sending stuff to the right address.

Very cool place: Management is really knowledgable and friendly, and service department is…read moreaccommodating and did excellent work on my bike. I also noticed they've got a large selection of new and used bikes, and of motorcycling gear.

On a cross-country ride, my 2000 K1200LT-C started making a funny noise. Brought it in an hour…read morebefore they closed on Saturday with the assumption that it would be available when they opened next on Tuesday. To our surprise, we got a call on Sunday morning that they had stuck around Saturday after close and got everything fixed. The bill was a VERY good and fair price, especially given that they fixed something else that was wrong with the bike in the process of fixing the main issue without charging more. The owner is awesome; not pretentious given that both of us were young and not stereotypical BMW riders, and is just the kind of guy you'd like working on your bike. I know a decent amount about bikes, and just through the phone conversation with them I knew that they were experts. Highly recommend in every way.

I'm a fan. I have a 2005 Boulevard and struggled to find anyone that would work on it because…read morealmost everyone here in NWA works exclusively on American bikes. I get it. I also refuse (REFUSE) to go to the local stealership. I heard great things about Brad and Ozark Cycle Sports so I called him up and told him I need my rear brake worked on as it did not work at all. Dropped it off on a Tuesday and he called me on Thursday of that week to tell me what he found and that he fixed it. Also asked if I'd like to go ahead and pay to have him fix another part since the rear end of the bike was already dismantled as it would be cheaper now vs. later when he'd have to take it all apart again. I picked the bike up on Saturday of that same week. Great service, Brad is friendly, great price, and fast turnaround time. I'll definitely be going back to Ozark Cycle for all future service.

I've been using Brad for many years. Sure, he may be a small operation but he's always done me…read moreright and treated me good.