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    RainSoft of NE Iowa

    4.0 (4 reviews)
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    Services - RainSoft of NE Iowa

    Plumbing installation or replacement

    Plumbing repair

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    3.5
    (4 reviews)
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    2 years ago

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    5 years ago

    RainSoft arrived during the specified time and quickly fixed the problem. I would highly recommend!

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    5 years ago

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    10 years ago

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    Ruger Drain Cleaning

    Ruger Drain Cleaning

    4.0
    (5 reviews)

    Great service! They were here right when they said they'd be. Very nice to deal with and…read moreprofessional. I had a big mess and they took care of it quickly.

    My mother paid these guys (one was basically a kid) $150 to get a pool pipe unclogged. It was…read moreproblem after problem after problem. They said they needed to cut the whole pipe to put a scope through to see where the blockage was. He kept trying to cut the pipe before the water was below the skimmer. Anyone with a brain would understand that's not okay. If he actually manages to unclog it, the pool will drain out and he wont be able to patch it. After my mother corrects him, they drain the pool properly, sorry SHE, drains the pool. He cuts the pipe, does a terrible patch job on it. Then jacks around pretending to work until he is trying to put everything back together and my mother notices that he's not using plumbing tape in a spot where it is needed. When she points out that it won't seal properly without it, he says "I don't think I have any"......a plumber with no plumbing tape.... He said he wasn't going to charge her if he didn't use the scope. He didn't use it. He made my mother do most of the work, made HER supply the most BASIC plumbing material ever and charged her $150. They are lucky that she had a concussion at the time or they wouldn't have gotten a dime. But even WITH a concussion my mother is a better plumber than this guy. Oh. And as he was leaving he says "Well, I think $150 is enough for getting my underwear wet." What do your customers get when you destroy the plumbing on a 30,000 gallon pool? I might ask a lawyer. Don't hire this moron. ESPECIALLY if it's pool work. UPDATE: The patch on the pipe burst after a couple days and a couple thousand gallons of pool water drained out and into our basement. I wish I could upload pictures of the damage this guy did. When contacted about it, he did not respond. It's been five days. Good luck with this business, Rugers. You will need a miracle of biblical proportions to find lasting success.

    Young Plumbing & Heating

    Young Plumbing & Heating

    3.0
    (1 review)

    I've had a number of plumbing jobs done by them, their work is first rate. The technicians are…read moreknowledgeable and polite. The reason I didn't give them five stars is not based on the quality of their work, but on the billing. My bills were often several times more than expected. Some of that is normal--one finds unexpected issues in an older house. My frustration was due to the office. Trying to get details from the office people, about either parts or hours, was like pulling teeth. They hated answering questions, often misunderstanding and overreacting to even a simply enquiry. In terms of parts: if they have to go to Home Depot and get parts, you will be paying for their time to get the parts. That's fine. But from what I could find out, there was also a serious upcharge on those same parts. This may in fact be industry standard, but to me, it seems like double dipping. I would expect to pay an upcharge for parts they keep in stock, but then, I'm not paying for the person's time acquiring the parts. Here, I was paying for both. (I'd recommend going with them to the hardware store and just paying for the parts yourself. The price different is significant.) In terms of time: Hours billed always considerably longer than I expected. Some of that is disposal, etc. But there was a time when the person left before completing a minor task. I had to call him back. It took some time before he returned. I was curious to know: Since this was the technician's mistake, did I pay for all that extra travel time? I never found out. I asked, not for the total hours, but for the times that made up those hours (clearly, you'd need to know the time frames in order to count the time?). Never got an answer. The regular office person refused to answer and finally passed me to her supervisor, who sent me a form email and then never responded to the actual question. Bottom line? If you want the job done well and don't care about details or cost, they're a great choice. I don't see myself calling them again.

    From the owner: Keeping You Comfortable For Four Generations…read more Young Plumbing and Heating Co. has been serving customers in the Waterloo and Cedar Falls, IA area for over four generations. We believe that a satisfied customer is our best advertisement. You can count on our trained and experienced technicians for both commercial and residential service.Our services include:* New plumbing and HVAC installation* Full engineering and design * Fast, reliable emergency service* Commercial and residential maintenance plans* Mechanical engineering* Sheet metal fabrication* Excavation* WeldingReady to go green? We offer highly efficient geothermal heat pumps!Young's has the reputation of being the plumbing and heating installer of choice for many of the finest new and existing homes in the area. We also offer 24 hour, 7 day a week service in plumbing, heating and air conditioning with a radio operated fleet of well-stocked trucks and highly trained technicians. Call Young Plumbing and Heating Co. today to learn more!

    RainSoft of NE Iowa - plumbing - Updated August 2026

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