Rain Tree installed the sprinkler system at my home before I bought it. When it came time to winterize, I let them. They never even knocked on my door to let me know they were doing any work at all and instead just sent me a bill. When I drove to the address on the letterhead of the bill to pay it, it turned out to be a residential address and nobody was home. This struck me as unprofessional. When I called to get some clarification, he made it out like I was the stupid one for...I don't know...trying to actually pay my bill? After winter, I called three separate times to have them come back over and help with an issue. Each time, they promised they would, but they never showed up. I ended up having to go with someone else even though this is a Rain Tree system. They have lost my business for good and I would recommend using someone else to start out with. read more

We recently moved into our first house and had major drainage issues on the sides and back of our property. Greg came to our house promptly and gave us a quote same day. He did a great job explaining all of the issues; we didn't know anything about drainage systems prior, so we were really grateful that he took the time to answer all of our questions. We were also highly impressed with the quality of work and kindness of the crew. We feel like they did a thorough, high quality job, and our yard looks so much better. Before, our yard was constantly wet and had many bare spots where grass wouldn't grow; now, our yard stays much more dry, and the grass has grown back. They also adjusted our sprinkler heads and verified that our sprinkler system was functioning properly and not contributing to our drainage issues prior to starting the job. We are so glad that we chose to use Raintree/Drain It and are looking forward to using them again soon to winterize our sprinkler system! read more

Raintree Sprinkler Systems came, they saw, and they conquered. That is the best way to put it. I called Raintree, they immediately came to check out the problem with my sprinkler system. Greg told me how he could fix it and then one of his crew showed up with a shovel and started digging. I asked him if they could fix the problem in the next week or two. He said they were going to fix it immediately. I was stunned. His crew found the irrigation lines that were capped off during a construction project, trenched in new lines, installed new sprinklers, and then checked all of my other sprinkler zones. His crew was professional, courteous, and efficient. Additionally, the install was done at a very affordable price. I would highly recommend Raintree Sprinkler Systems! read more

Scheduled appointment and never showed. The day I called he said he could possibly come out that day and if not the next day. At the end of the next day I called to ask if he had come by only to receive an argument that the appointment was not until tomorrow. Instead of saying we must have had a misunderstanding he acts like a total Bozo. I'm amazed at how people like this stay in business. read more

They offer a maintenance plan for their sprinkler systems, but won't want to service them when requested. And when they finally say they'll come out, they won't. Keep scrolling...there are more professional companies who will actually do what they say! read more