Once in a great while you can make a decision that you find yourself grateful for over and over…read more It's even more rare when you can do that while in the grip of a sinus infection. I checked into the Urgent Care at Park Nicollet, where a very helpful person asked if I'd like to check out Smart Care. She said it was a new service and virtually no wait (v. the long line at Urgent Care). I thanked her and trudged a short way down the hall. Honestly, that moment likely changed my life, or at least my health. I was treated quickly and expertly and have since made Smart Care my primary provider. I've stopped in for vaccinations, treatment for muscle strains, more stupid sinus infections and have always felt that I received the best care possible. I can easily reach out to them through the MyChart website or with a quick phone call to see if an office visit is necessary. The whole team is friendly and knowledgeable. I always feel as if my concerns are heard and acknowledged. I recommend that anyone looking for a primary care team check this out!

Frustrated with the cost of healthcare insurance? Me too, and I worked in the industry for 40…read moreyears. SmartCare by Park Nicollet offers much lower prices, but dramatically limits you to providers within the Twin Cities metro area. Even then, many physicians (including my long-time primary care physician) who work for Park Nicollet are not part of the SmartCare program, which tends to rely on Physician's Assistants (PAs) for primary care needs. I've never been impressed by doctors with diplomas, at least outside of specific surgical expertise. I know many PAs whose expertise rivals those of general practitioners. For 90% of us, you don't need a doctor to diagnose your sore throat and prescribe meds. (In fact, an increasing amount of primary care is *finally* being made accessible through virtual visits.) It's been an active year for me, medically at least: two total knee replacements; a few asthma complications that required medication adjustments; a fun visit to the foot doctor to see if he could help level out my leg lengths after the first knee surgery; pre-op and PT visits for the TKRs; a lovely colonoscopy; and a few other visits I think. All within 10 miles of my Plymouth residence. Next year I probably won't go interact with the healthcare system more than a few times. Only nitpick: The appointment scheduling lines are consistently understaffed to handle call volume, so wait times of 30 minutes are not unusual. Ideally you can use the website to schedule an appointment, but sometimes you need more assistance.

Came here for a mammogram through M Health Fairview Breast Center. Ample parking and easy to locate…read moreelevator and medical facilities. Friendly staff and I didn't have to wait long for my appt. Carol did my mammogram and she was easy to talk to and explained everything clearly. Very friendly and considerate. Answered questions that I had. Was referred by my primary care for my routine mammogram. Definitely would recommend requesting Carol as the technician if coming here for a mammogram exam.

Called the number listed here and it is the business management office or something like that. She…read morewasn't very impressed that I had called? Maybe there is a better number to call.

Wonderful visit at the clinic for what I believe would happen at Urgent Care but instead clinic…read moreline offered an appointment with Dr Richard Hart. He was was very thorough asking my symptoms on the ear infection and examination given with a prescription. Told me to follow up with my primary doctor if it does not heal. I would go back to him again if I could, great service.

Good experience the wait time was really short for urgent care in about 20min, friendly staff…read moreoffered to get me set with a new primary and checked my insurance coverage which I was unsure about

I have been coming to this Park Nicollet since I was little. The quality of care here seems to…read moresurpass anything else I've experienced. The doctors are highly knowledgable (besides the urgent care doctors) and the nurses are always so very friendly. I usually go to family medicine, as my primary Doctor is an absolutely god send (he knows just about everything and is will to try everything to make sure you're doing well). My only complaint, is that their urgent care doctors are absolutely horrible. They always seem to be in a hurry and act as if you're bothering them. I went in for an infection in my hand after being bitten by a cat (if bitten by a cat visit a doctor immediately, they can be life threatening), the doctor came into the room and had the audacity to say "it's infected, put some antibacterial soap on it." That was it, he left. I then visited a different urgent care, in a different network, and got the appropriate care needed (ended up being a level 4 infection that needed to be drained and pumped full of antibiotics). So, will I be back? Yes, because although urgent care here is awful, I rarely visit that side of the clinic anyway. Everything else is absolutely phenomenal!

Went to Urgent Care at Park Nicollet to get an antibiotic for a ear infection. Waited 30 minutes to…read morebe seen. All of the check in Staff were very kind and one Receptionist went above and beyond to make sure we had everything we need to be as comfortable as possible while we waited to be seen. PA-C McGown was patient, kind and extremely informative on some other questions we had not in regards to the reason we were actually there for. She listened to our perspective and understanding of my partners medical history, and took my partners thoughts into consideration. All in all it was a great visit, Great PA-C, Great Staff.

It is never easy bringing your child in for surgery, but Children's West made the experience much…read morebetter for me and my child. We had people with us every step of the way letting us know what would happen, where to go, asking if we had questions or needed anything. They did an excellent job of relaxing our nerves and giving us the confidence that our child was in the best hands. I am feeling thankful for the incredible nurses and doctors as we rest and recover :-)