I tried my best to use this company to install a 14 X 9 electric rollup sun screen. The first…read moreappointment I had for an estimate, no one showed up. I gave it a week and called again. Gary came out and gave me a very good price for the product. (Not one word about not showing up a week ago.) Gary was going to send me the invoice to my e mail and he said he might have some other discounts he could use. He sent the invoice and said he was still was working on the other discounts. He said he would get back to me. That was 3 weeks ago. I have called both phone numbers listed and I get voice mail. I also have sent e mails. I can't give anyone a check if they won't talk to me. They seem to be very nice people at Childres, I don't understand the communication problem. I have since, used another company.

Every time I called Gary about the install, he used the wind as the reason why he can't come out…read more That was 4 months ago

Texas Patio Plus put new life in our older pergula. Awesome people to deal with. Thanks.read more

Absolutely Love Our New Patio and Pergola!…read more We couldn't be happier with our new extended patio and pergola! From start to finish, the team was professional, friendly, and detail-oriented. The design process was smooth--they really listened to our ideas and brought them to life perfectly. Even my idea of adding sliding wood paneled door for the "windy" side of the patio. The craftsmanship is outstanding--the materials are top-quality, and every detail looks flawless. The pergola provides just the right amount of shade, and the extended patio has completely transformed our outdoor space into a place we actually use and enjoy every day. Can't forget to mention some of the most reasonable prices for quality of work! The crew showed up on time, kept the worksite clean, and finished right on schedule. You can tell they take real pride in their work. If you're thinking about adding a patio or pergola, I can't recommend this company enough. They turned our backyard into our favorite "room" of the house!

Our fleet of trucks go to Double C Canvas every time they need straps and tarps. Their pricing is…read morebetter than online shopping and the people there take care of everything for us. They have a great product and really great people there. You can really tell that the employees like working there, and that's important to me as a business owner.

I've had 2 consecutive negative experiences with this establishment, and both times were because…read moreRoy, the owner, tried to overcharge me on labor hours and use bait & switch tactics. 1st experience with Roy was about 3 months ago when I walked in and Roy was at the counter. I had to scrape up over $2,000 on securement supplies, including an additional $500+ on an 18" diamond plated step box that Roy talked me in to. Roy walked out to my truck with me and it was determined that he could install the box and that the box was around $450 plus an $89 install fee. I agreed to the price and Roy told his warehouse manager to go ahead and install the box. The installer was doing everything in his power to install the box and had to fabricate a bracket to get the box to fit in the selected area. Roy comes back from lunch and tells me that he needs to charge me an additional amount (over $200) because the install didn't include fabricating. I told him that he never mentioned any fabrication fee and that I was only told that the install was $89. He then started to belittle me by talking down to me. That's when I told him that I wasn't going to pay anymore than what was initially quoted. He refused to honor that and I told him to forget the box then. Roy told the installer to remove the brackets and I went on my way. The second bad experience was today. I called Roy on the phone and brought up the 1st experience and he said he remembered me. I asked him if he still had the box and what was the final price going to be with install. He told me the initial $89 install fee would still be applied but an additional $69 per hour for every hour after the 1st hour. I agreed and asked him if he still had the 18" diamond plated box. He said yes, that he hasn't sold that size. He also said that everything in stock has been discounted until Christmas. I arrived at 12:30pm with install beginning at 1pm as everybody was at lunch. We walked out to the truck, where the installer followed. The installer remembered me and the 3 of discussed the install options. During this discussion Roy talked me into also purchasing an additional diamond plated logger box for $250, which would be installed between the legs of my headache rack. It fit perfectly and it covered up the large hole behind my catwalk. I was very pleased and everything was finally getting done... that is until the installer brought out an 18" smooth face step box. I told him that I was supposed to be getting the diamond plate box. He said they didn't have that in stock. He called Roy (as Roy was at lunch) and Roy told the installer that it would take 4-6 weeks to get the diamond plate box. I asked if they could replace the lid from the smooth face box with a diamond plated lid from a logger box seeing they were the same size. Roy said no and hung up. The installer said that I could order it at the current sale price and have it installed the next time I could get in to town. I agreed and we proceeded. Several hours passed and the fabrication continued. Another warehouse worker became freed up and the installer had him start working on the install of the logger box. He had to cut 4 pieces of 4"x4" plate so he could create a pinching bracket that attached the I-Frame of the truck. Half way into the install he gets interrupted by another Owner Operator who had just purchased his securement supplies. So my project had to wait almost 30 minutes because they went and gathered his supplies and take them to the other driver's truck. He returns and begins to assemble the bracket. Roy comes back from lunch and says that if I want the sale price, I need to take the smooth face box as he wouldn't be able to get the diamond plate box at the same price due to the new year pricing was going to be much higher. I told him I wanted it now, not next year. He said that they would charge him the new price now. I said that wasn't my fault and that I called ahead and he told me that they had it in stock. That's the only reason I drove the 45 miles. He said "it is what it is". I told him that the smooth face box wouldn't go with my truck as everything else was diamond plate. He didn't care and wasn't going to make things right, AGAIN! I told him to forget the box then and he went and stopped the fabrication process. They finished installing the logger box. I went in to pay the bill on the logger box only to see the bill was over $500. I questioned the 2 1/2 hour install and said how is this possible when there was no fabrication for it. Roys' wife comes out and tells me that this is the second time that I've caused them problems and said that I will pay the bill as it reads. I said no and to remove the box if they didn't adjust it to 1 hour. She told me they have been working on it since 1pm and that I was never welcomed back if they remove it. I said they been working on the step box since 1pm, not the logger and I wasn't coming back. Box was removed and I went on my way!

We added a custom folding lateral arm retractable motorized awning. It came with a sensor that…read moreretracted for heavy rain and high wind. Also it can be used year round. So if we were out and about and all of the sudden rain hit or high winds picked up, the sensor will automatically retract the awning to prevent any damage. The smart mechanism, anemometer type wind sensor or front bar motion sensor made it so that the retractable awning will automatically be retracted if the sensor records a speed above the threshold you have set. Generally, it is recommend that the threshold be anywhere between 15 - 20 mph, for folding lateral arm awnings and 30 - 35mph for retractable patio / deck pergolas, but you can always change this in the future based on local wind conditions of your area. Water-resistant means the awning is able to resist the penetration of water to some degree but not entirely. Waterproof means it is impervious to water. It was a very nice upgrade for the new home buyers. Staff was very friendly and we enjoyed the new addition to our backyard.

We needed custom work due to the angles of the roof over our covered patio. This was the only…read morecompany who said they could do it and we are very satisfied! Love our shades!! Thank

My husband and I had the most unprofessional phone call with Lacey. She was rude, disrespectful and…read moredefinitely does not understand the meaning of customer service. She accused us of purposefully delaying the project because we didn't want to pay and was combative and unbusinesslike. I made it clear to the company I wanted to be there for install and that we were traveling for the month. They were completely unaccommodating. I instructed them I would meet them at my home for install as both our side gate and electric gate are securely locked. They took the liberty to access our property without us being home and without permission to install the awning. I would not recommend this company. They are also unreachable and do not have higher management to talk to and address concerns. We paid the final balance in full and they did noting to rectify the problems we addressed with them.

Terrible service...simply trying to replace an existing awning. Previous order was found, but…read morewrong link was sent to complete the order. Must pay half in deposit without seeing the fabric/product. Person at Clanton when we expressed frustration said we should find someone else to do the work and refused to send the right link

Roy Rodriguez and Angel- We appreciate you taking the time to explain the custom build solar…read morescreens today. Thank you for your patience and guiding us through the information. Everything was explained with great detail and you took the time to review and answer any questions we had. Amazing customer service.

Wonderful!! The quality and value for what they did was absolutely perfect. Will always recommend…read morethem.

I'm so done with this company. We always need repairs because the fabric always gets stuck. And…read moregood luck getting them to come fix it because they always say they will call you back and never do! It's so frustrating. Worst company ever!

I have used Southwest for two separate houses now and can't imagine they don't always get 5 stars…read more They did a great job with the installations, their pricing was very competitive and follow-up & communication was fantastic. I lost my remote this week and they came out within 24 hours and got me fixed up with two remotes and serviced the blinds while they were their. Great people and company to deal with!