I would vote zero stars if it were an option. A Rite Aid…read moreemployee stole half my opioid pain medication. I had a prescription for 30 hydrocodone opioid pain medication pills. The container label stated that there were 30 pills in the container. I did not count the pills at Rite Aid when I picked up the prescription. When I got home I saw there were only 15 pills in the container. No way it could have been an honest mistake. A Rite Aid employee stole my pain medication. This theft is causing a world of pain for me. Store management refused do take any action for me. I could not reach anyone at Rite Aid corporate HQ

Pharmacies ain't what they used to be, nor is this Rite Aid. What is it with a pharmacy that has no…read moreconcern for client confidentiality or HIPAA Fed and State mandates? Their inside service window is broken (I can't describe what it is or how it's damaged, but this amounts to having to shout my name, medications for pick-up, and birthdate for everyone in the vicinity to hear. It then amounts to back and forth from a broken window to a window for payment and pick-up). This will not be fixed for months - if at all. This caps a horrible pharm tech who refuses/refused to help people when she didn't feel like it. She'll leave you feeling insane because she's rude with a friendly smile and quiet, passive agressive demeanor. I was told that I was irresponsible for not knowing the whereabouts of my primary provider, who works in three different sites, and because of this, she'd make no efforts to request my refill. How is this legal or ethical? It's not. I was told, after stating that I've gone into dark clinical depression/suicidality in the past without this med, that I was "threatening" and thus I was blasted and treated horribly. Outrageous. When I finally spoke with a supervisor personally, he scoffed at me for asking for the Pharmacist who's a friend and always cordial. "He's not a supervisor." Arrogant. He gave me a short-term refill and informed me I'd still be in trouble. Well I am. I've had to ration a dose that my primary provider had approved more than enough of. And I can't find a decent pharmacy to refill my life sustaining medication without anger, blame, arrogance, and violating my privacy. This place used to be that for me; it's instead causing a possible need for stronger meds.

Said they are not able to call you on a landline to tell customer there perspiration is ready for…read morepick- up!

This pharmacist,Barnaby is so afraid of dealing with controlled substances he will not fill them…read moreeven if they are legal and justified. I spoke to him on the phone and told him he's been dispuring the same medication for the last year(when it's due) and he said I was not telling the turth. I go in and he say yeah, I see we have been.Unfortuately his fear of beauracracy get's in the way of common sense. One more thing. I am constantly calling this pharmacy to see if they have filled something. It will literally take them a week if they are out of stock. I don't mind that but try having the courtesy to call me.

EMPLOYEE CUSSED ME OUT!!!! I needed some hair dye and was shopping right before closing time.. I…read morebrowsed the makeup as well and was being glared at by a tall skinny young woman with big round glasses.. I wasnt able to see her name tag because my vision is not the best. I decided not to spend my money there and wait to go to CVS the next day. I glared back at her and walked out, and she told me I was a pathetic piece of shit and an ugly whore! It sounds so bad it's hard to believe, I know.. but I swear to God she said that to me! What is going on with your employee? She must have thought I was stealing, but that is no excuse! I am still in shock!

hade me waiting multiple hours for a simple refill this has happened multiple times recommending to…read moreavoid this pharmacy

Worst pharmacy I've ever experienced. They've been the closet pharmacy for about 4 years. I've had…read moreto get meds from them maybe 6 times. Everytime I have my doc right a prescription and send it to them, it takes more then 6 hours to fill a prescription. They are the worst! Don't ever get your meds from them. After today I'm done. They need more staff!

Stopped by the pharmacy to pick up a prescription. Long line of cars at the drive through, so went…read moreinside. Only one worker was handling the line of walk-ins AND the drive through window. After 15 minutes, I left. They can stuff their pills. Plenty of other and better choices.

I love the kind and professional service at KindCare! The owner and the assistants even remember…read moreour names! The selection of over-the-counter items are helpful when you need something in addition to prescriptions. Some of the prices are even less than those at the big chain stores! The staff also made the process of transferring ALL of my prescriptions from my former pharmacy to KindCare. Thank you, KindCare, for being our neighborhood pharmacy!!!

I made an appointment for an RSV vaccination a few days in advance. Upon arriving for the shot, I…read morewas informed I could not have it because the person authorized to give it had gone home. They could have called to cancel, but did not. On top of that, Kindcare filed a part D claim (over $300!) for the shot that I never got. The claim was filed days before the aborted appointment was scheduled. I had to get this claim reversed so that I would not be denied the shot when/if I finally get it.

There was so much confusion with my prescription and the manager was AMAZING! I stayed on the…read morephone with my insurance for like an hour and he ran the prescription through multiple times. Due to someone calling in and filling the order at 2 different pharmacies, it was a huge inconvenience but he was so patient. Thank you! So many good people in Chico. Thanks for being one of them. Mandeep, your kindness is appreciated!

I'm not sure if it's CVS in general or this CVS in particular, but I would not recommend using this…read morepharmacy ever, under any circumstances. First, there is no way to reach the pharmacy by phone. You have to navigate the absolute circus of the robo-phone-tree, which continuously encourages you to use the dumpster fire that is their online portal/app. Once you are finally given the option to leave a message, that's it... you wait for a call back. I guess this isn't a big deal if you have a routine prescription or refill, but if you have a more complex or urgent Rx need... good luck, thoughts & prayers, etc. For me, a week after LASIK when I desperately needed Rx eye drops to alleviate longer than expected eye irritation, I was ping-ponged back & forth between my eye doctor and CVS trying to understand what the delay was. At first my online portal said they needed a prior authorization, then it just said there was "missing information" but no one could tell me what info was missing. I had to be the go-between, calling my eye doctor repeatedly on a Friday afternoon trying to get this sorted out before the weekend... to no avail. My ophthalmologist submitted 3 different eye drop prescriptions that afternoon trying to get me some relief before the weekend, and each one was held up for the same vague reasons. Finally, the following Tuesday after still being unable to sort out the issue with CVS on Monday, my ophthalmologist submitted the same Rx to Walmart, and it was filled within 2 hours without any prior auth, flags for missing info, etc. Shortly after this, I got a text from CVS notifying me that the prescriptions (yes, the ones that required PAs) were ready for pickup (?!?!) after my doctor's office confirmed they did not fill out any PA. Absolute madness!

Jeff you're a great guy thanks for making me feel better when I was in a horrible mood,your a good…read more guy yesterday wasn't my best day but definitely wasn't my worst....Stuff and some people try to make your day worse you know what I mean !!!I hope you have a great day... thanks again to everybody in the pharmacy especially the owner is So nice and understanding but I wouldn't want to get on her bad side LOL

I switched to Chico pharmacy after being really disappointed with some of the big box pharmacies…read more It's really nice to be remembered each time I go in. The owner checks in to see how I'm doing/feeling and I believe she genuinely cares. They are quick and they've never been out of any of the meds I need. Bonus: I downloaded the app on their website & I am able to refill prescriptions without calling or going in.

I had to switch pharmacies recently and CVS on Forrest came highly recommended by the Manager,…read moreRoss. I am so glad I switched. Every staff member I have interacted with was very friendly, positive and helpful. They really go above and beyond. I am a job coach, so I always pay attention to work environments and energy when in a place of business. This is by far one of the more positive environments I have seen in Chico (besides Dutch Bros hahaha). You can tell they like their jobs and management has trained them well, fostering a great attitude and passion to serve others. This sort of attitude can be contagious and impact an entire community, SO KEEP IT UP! You are all doing it right.

Friendly staff. Variation of food! Pharmacists are knowledgeable, even if it is an OTC product.read more

I have used four compound pharmacies in recent years, and Apothecary Options has been the best by…read morefar. Their customer service goes beyond expectations to get things worked out with physicians, etc. Always very easy to talk to, etc. For example last week a doctor's office sent the wrong dosage. They noticed and called me to verify, then went to the trouble to contact the doctor's office to get the script corrected, then called me back to place the order. Highly recommended.

I called and spoke to two different staff and they refused to call my current pharmacy for a…read moretransfer of rx. The customary procedure is new pharmacy calls current pharmacy. So, I called Kinder and they were more than happy and willing to assist me. You lost a loyal individual and potential customer!

We had the best checker today, didn't catch this young man's name but he was upbeat, laughing &…read morefun! Made our day. As always, Walmart has decent prices, we support small business first & Walmart for smaller household items.

I don't understand why the employees are so aggressively mean and rude. Rang to open the case, 6…read moreemployees passed by, refusing to help me. finally had to track someone down and make them open it. Cashier was just as rude, acting like I was torturing him by making him ring me up. I will never come here again.