I was here on the way back down from up north. My friend needed some new running shoes, though he…read moredoesn't run. While he was browsing up and down the aisles. I wasn't in need of any workout outfits but I did end up checking out the women's section and finding an orange running jacket. It fit like a glove. It wasn't too badly priced and it fit perfectly and the color was bright and great for running outside. It's amusing that I find some of my best finds when I am not even looking and have nothing focused to buy at all. My friend did end up finding a suitable pair of shoes, he needed 12s, not a big section leftover in this size.

Phenomenal customer service!! Stopped at Birch Run to see if there was any good sales and Adidas…read more OMG 50% off everything! All I really needed was a pair of shorts for soccer refereeing. Couldn't pass up many of the sales birthday coming soon :-)

Store has a great selection and many sizes available. Even had to return a couple shirts that don't…read morefit. No problem. Just exchanged them!!!!

Always a great selection! Always awesome deals for veterans! The prices are great and really…read morereasonable. The staff are on top of it!! Great job!

Huge selection! Great service!…read more Prices are definitely not outlet prices. This store is expensive. I did purchase a coat while in here but the prices of the coats were very pricey!

We have been loyal customers of Columbia for 20+ years now. We have come into the store many times…read moreand have always had very helpful and friendly service until yesterday. Sorry for the long post but it needs to be said!!! We went into the store to exchange a pair of kids boots that were too big for our young son. We had our young son with us so he could try on the next pair so we would be sure they would fit: When we got up to check out we barely got a hello with no smile or any inkling that the sales clerk was happy to help us out. I get that not every minute of every day you will love your job, but that is your job and I didn't force you to take it. If the problems had stopped there then who cares we have all been greeted by a rude sales clerk, but they did not stop there. We explained to her that we were here to exchange the boots for a different size and to purchase some new items we found. We told her that we didn't see any of the boots we wanted to exchange the current pair with in the store. The last time something like this happened a sales clerk ordered the item for us and had it delivered to our house, so we assumed this is what would be offered again, though she didn't say that, she didn't say anything, she just asked for our order number. After a while of me searching through all of the emails and getting onto the website and logging in to my rewards account I finally found the order number. She provided NO assistance with this that was helpful in anyway mind you. One would think a sales clerk would know where order numbers are found on emails or online and could easily direct a paying customer to it, but no that is not what happened. I haven't gotten to the worst part. While we were doing all this my son walked towards my husband who was holding the new items we wanted to buy and somehow it was just perfect timing I guess because as my husband turned to talk to him he got a hanger caught in the bottom of his eyelid. My son started yelling "ow ow ow," my husband dropped everything on the floor when he noticed what had happened and started to tend to our son. When I finally realized what was going on seconds later I also dropped to my knees checking on our son's eye who by this time was crying very loudly and freaking out about all of it. I say all this to make sure it is obvious that this was not a quiet situation and no one, not one...single...person from the store including our sales person who was standing right next to us, did anything to see if our 6 year old son was alright. In fact, she just stood there acting annoyed that we holding up the line, so when my husband noticed this he said go ahead and take the next people in line, which she did!!! When we finally calmed our son down and realized, thank God, that no major damage that we could see had been done. We tried to return to what we were doing. The interaction did NOT improve from there and still she did not ask even once if our son was Ok. It was just shocking her lack of concern for a little boy's welfare. I had finally had enough when she got rude and "snotty" with us when I figured out that her plan was just to give me the money for the boots and not exchange them like I requested in the beginning and tried to explain to her this was not what we wanted. We asked to see a manager which she said rudely "sure can" and called over one of them. Well let me tell you this did not improve our experience either. He came over, once again he never smiled at us or greeted us and never asked what the problem was. And the sales girl decided to stand there while he started to help us. LSo I explained to him that I'm sorry we needed to call him, but she was being very rude and disrespectful and didn't even ask once about our son who was hurt. This made her walk away in a huff. She didn't apologize or try to fix the situation. You would also think that would lead to the manager asking what happened and if there was anything he could do, nope he didn't say a dang thing and was just as rude and uncaring as she was. At that point we decided to just get our stuff and get out of there and have now decided never again will we shop at Columbia. I am shocked that this is the level of people being hired there. This kind experience is one of the reasons so many people shop online now. And Columbia has just lost many reliable customers because I plan on letting others know that the company does not care who they have in their stores. They must not if they hire people like this and promote them to manager. Nope, never again!!

Excellent service! Quality clothing! Great Value!…read moreProfessional friendly staff! Excellent selection of various styles!

Clean, well lit store with plenty of room. Good selection of designer merchandise and helpful…read moreemployees, especially Taran and Heather---they were absolutely fabulous!

Service was outstanding and selection was amazing. Got a great jacket and winter coat!read more

My boyfriend and I walked into Merrell recently, knowing fair well we were going to make a shoe…read morepurchase that day. My boyfriend really likes their sneakers and their work boot type shoe. I never wear sneakers (five fingers for life!) but I wanted to get a trail running shoe that was a sneaker. I looked at the Merrell store in Howell several days prior and found a pair I really liked but they didn't have my size. This store had the shoe I liked in the size I needed. Originally we were only going to get one pair each. My boyfriend and I ended up each getting two pairs of shoes. Four pairs of shoes cost us $300 but there was a buy one get one half off sale so we saved $100 (the cost of one pair of shoes) Socks were also buy two get one free. The sale associates were very helpful in helping us look for sizes. The store was very clean and well kept up.

When Manager complained about foot traffic, I discovered two things…read more First they're not in high visibility area Secondly, there's no Yelp account; so today I'm making one. It's a great place and word needs to get out People are incredible. Very helpful and full of recommendations. A very diverse inventory. Plentiful and generous. Makes me wish I had little ones of my own again! 09/24

First visit to this Kate Spade in October this year and wasn't disappointed. Very friendly staff,…read morevery helpful too. There was more than one purse I was interested in, but settled on a big clear blue tote with an extra skinny pouch I could use for cash & probably ID. Right now I put coupons in it. My daughter talked me into getting it so I could keep extra stuff in this clear tote-things I always have a hard time leaving behind that don't fit in my smaller Kate Spade. I have tried now for a year to only carry a small crossbody purse, and it is really helpful when you have neck issues like I do....but....it's been hard! So this idea of carrying the smaller one inside the tote and pulling it out when I go inside shopping has been genius! I have everything organized in a blue purse organizer I had gotten on Amazon years ago. The one thing I did notice is at another store like this, they actually had the markdown prices listed so you didn't have to ask. Here, I felt bad I had to keep asking for the prices of the different ones I liked-I could've figured it out myself, but Kate Spade has a certain way of doing the discounts so I always want to make sure. Plus they can do it off the top of their head usually! When it gets to be holiday season, especially here at Birch Run outlet's, waiting on an attendant for a price over it being listed would try my patience especially if it's hot inside the store. That's why not 5 stars. No other reason!

I have never been to a Kate spade before. It was a nice shopping Kate spade new york outlet. As…read moresoon we walked into the store we greeted immediately. The sales associate asked we need any help. I said we were looking. The store had release there new Disney Minnie purse collection line. Most of the store was 70 percent off with an additional 20 percent off. The sales associate Nicole made the shopping experience pleasant and was very helpful when it came to calculations of the price of sales of the bags. They offer 15 percent military discount on top of the additional sale price! It was was an amazing shopping experience. I highly recommend coming here for the shopping experience and awesome sales!