The services are absolutely amazing! The amount of cloths in the store is enough and very much…read moreselection, the price is the same as other store near the place I live. Wish they will keep on keeping up their service like this.

Great selection. Good prices. Good place to start when looking for quality sports shoes.read more

My brother and I came by here since he had to return some shoes. They have a huge selection. I…read morepurchased a few items while I was here. You pay a little cheaper than regular stores but not by much. The service was quick.

We always go to Nike Store at Birch Run, l needed a light jacket for golf, Adri was very helpful,…read moreespecially opening a Nike account, she was great , a 10 of 10, l went to discount shops shoe area, Otis helped find me a 10-1/2 Air Zoom, as l went to check out Blake & Adriana helped to make sure my Veteran discount was used. The Nike Team at Birch Run deserve accolades for going above & beyond helping Seniors. Keep up the good service, we appreciate it. Thank You

A security tag was left on one of the clothing items I bought from this store. The sensor did not…read morego off when I walked out. I found the tag the next day and live out of town so driving back to the store is a huge inconvenience. When I called the north face store, the employee said I could try a Victoria's Secret to get the tag off despite the VS store also being in a different town or send the item back to the store and wait for them to ship it back with the security tag removed. Make sure to double check clothing before you leave the store to avoid having to drive around to different stores to see if their magnet will work to take off the security tag. Huge inconvenience.

This store was amazing! Great prices and huge savings on everything! Most of everything was 50%…read moreoff. It was such a clean and very organized store with a variety of sizes. It's so nice to see sales for North Face when there are never any sales on North Face at other stores that carry it! They even had shoes and infant and child sizes. They even had a great sale on gloves for winter! Definitely worth checking out! Don't miss out on the deals! You can really save a lot of money especially off of winter jackets!

Huge selection! Great service!…read more Prices are definitely not outlet prices. This store is expensive. I did purchase a coat while in here but the prices of the coats were very pricey!

We have been loyal customers of Columbia for 20+ years now. We have come into the store many times…read moreand have always had very helpful and friendly service until yesterday. Sorry for the long post but it needs to be said!!! We went into the store to exchange a pair of kids boots that were too big for our young son. We had our young son with us so he could try on the next pair so we would be sure they would fit: When we got up to check out we barely got a hello with no smile or any inkling that the sales clerk was happy to help us out. I get that not every minute of every day you will love your job, but that is your job and I didn't force you to take it. If the problems had stopped there then who cares we have all been greeted by a rude sales clerk, but they did not stop there. We explained to her that we were here to exchange the boots for a different size and to purchase some new items we found. We told her that we didn't see any of the boots we wanted to exchange the current pair with in the store. The last time something like this happened a sales clerk ordered the item for us and had it delivered to our house, so we assumed this is what would be offered again, though she didn't say that, she didn't say anything, she just asked for our order number. After a while of me searching through all of the emails and getting onto the website and logging in to my rewards account I finally found the order number. She provided NO assistance with this that was helpful in anyway mind you. One would think a sales clerk would know where order numbers are found on emails or online and could easily direct a paying customer to it, but no that is not what happened. I haven't gotten to the worst part. While we were doing all this my son walked towards my husband who was holding the new items we wanted to buy and somehow it was just perfect timing I guess because as my husband turned to talk to him he got a hanger caught in the bottom of his eyelid. My son started yelling "ow ow ow," my husband dropped everything on the floor when he noticed what had happened and started to tend to our son. When I finally realized what was going on seconds later I also dropped to my knees checking on our son's eye who by this time was crying very loudly and freaking out about all of it. I say all this to make sure it is obvious that this was not a quiet situation and no one, not one...single...person from the store including our sales person who was standing right next to us, did anything to see if our 6 year old son was alright. In fact, she just stood there acting annoyed that we holding up the line, so when my husband noticed this he said go ahead and take the next people in line, which she did!!! When we finally calmed our son down and realized, thank God, that no major damage that we could see had been done. We tried to return to what we were doing. The interaction did NOT improve from there and still she did not ask even once if our son was Ok. It was just shocking her lack of concern for a little boy's welfare. I had finally had enough when she got rude and "snotty" with us when I figured out that her plan was just to give me the money for the boots and not exchange them like I requested in the beginning and tried to explain to her this was not what we wanted. We asked to see a manager which she said rudely "sure can" and called over one of them. Well let me tell you this did not improve our experience either. He came over, once again he never smiled at us or greeted us and never asked what the problem was. And the sales girl decided to stand there while he started to help us. LSo I explained to him that I'm sorry we needed to call him, but she was being very rude and disrespectful and didn't even ask once about our son who was hurt. This made her walk away in a huff. She didn't apologize or try to fix the situation. You would also think that would lead to the manager asking what happened and if there was anything he could do, nope he didn't say a dang thing and was just as rude and uncaring as she was. At that point we decided to just get our stuff and get out of there and have now decided never again will we shop at Columbia. I am shocked that this is the level of people being hired there. This kind experience is one of the reasons so many people shop online now. And Columbia has just lost many reliable customers because I plan on letting others know that the company does not care who they have in their stores. They must not if they hire people like this and promote them to manager. Nope, never again!!

I was here on the way back down from up north. My friend needed some new running shoes, though he…read moredoesn't run. While he was browsing up and down the aisles. I wasn't in need of any workout outfits but I did end up checking out the women's section and finding an orange running jacket. It fit like a glove. It wasn't too badly priced and it fit perfectly and the color was bright and great for running outside. It's amusing that I find some of my best finds when I am not even looking and have nothing focused to buy at all. My friend did end up finding a suitable pair of shoes, he needed 12s, not a big section leftover in this size.

Phenomenal customer service!! Stopped at Birch Run to see if there was any good sales and Adidas…read more OMG 50% off everything! All I really needed was a pair of shorts for soccer refereeing. Couldn't pass up many of the sales birthday coming soon :-)

My favorite American Eagle ever! I've been coming here for 10+ years…read more The really awesome part about this store is it's considered an outlet store, since it's at Birch Run, but they have a huge selection of clothes that are still in regular stores. Those clothes are actually cheaper than if you went to the AEO store at your local mall. Cool, right?? My other favorite part about this location is they carry a wide variety of sizes. I wear XXS small rompers or dresses (which fit great because I'm so short) and I typically can't find those in stores. Not here though! Last time I was here I snagged dresses for half off and in the perfect size. If there's stuff I'm eyeing online or in stores, I'll go out of my way just to buy it here. The service is always kind and the store is always clean. Win win for me!

The workers at the outlet in Birch Run, Michigan are extremely unprofessional. They are not helpful…read moreand they don't keep up with the tables at all, everything is a mess. All the workers are teenagers that sit around and do absolutely nothing. They invite all of their friends while they're working a shift and just stand and talk. Sometimes they even block tables while talking with their friends and don't bother to move even when it's clear they're in the way. I love American Eagle but the level of unprofessional behavior makes me want to spend my time and money elsewhere.

If youre a fan of soccer, running, slim fitting shoes, european style or you like ferarris,, you…read morewill love this shop. Most runnin entusiasts will swear by ther products. These guys are the bees knees when it comes to great quality running sneakers. My first ever puma sneakers was gifted to me by my fiancé 4 years ago and I still have it. I was a basketball shoe guy, but when I wore my first ever, it felt weird at first but now I like it. It's a bit lower to the ground, plus it gives you a leaning forward stance which is great for running. I love shopping here at this shop, there's sneakers everywhere and there's clothes and all other types of mechandise as well. Their associates are very nice and I always have a great experience. Thank you Puma Factory Outlet shop. See you next time.

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