Pop up store located right next to Cheesecake Factory in The Shops at Highland Village. The staff…read morewas professional, helpful, and nice. The store itself is kind of empty feeling but still had a good number of things for sale. This location is very nice to get to. Line was short and although it is a popup store they are still very organized and know what they are doing.

Very professional, attentive staff. My cashier was incredibly helpful and kind. The store inventory…read moreis not large, since it is a Pop-Up, however I was able to find the concise availability confident, as it wasn't overwhelming. It was a very calm, quick, easy shopping experience with my friend. I purchased a Scuba Oversized Full-Zip Hoodie in color True Navy + Mirror Silver for the zipper.

Appreciated the team at Cavender's Denton very much. Needed my boots stretched for an event that…read moreevening and I was looking for a new pair of boots. They went above and beyond to completely address both asks and even polished my Anderson Bean''s to my surprise. Excellent service and attention to detail. I have a new "go-to"' for all of my future boots and western wear purchases.

On July 3, 2026, at around 1:00 p.m., my girlfriend and I visited the Cavender's location in Denton…read moreoff I-35 because I needed a straw hat for work. When we entered the store, we were greeted, which I appreciated. I then went to the hat bar, where only one employee, who I forgot his name but he had a blonde burst fade/mullet with a pencil thin mustache was assisting a family of four. There was no one else available to help customers waiting, so I spent quite a while digging through blank straw hats on my own trying to find one that met the requirements for my job. Once the employee finished helping the family, he came over and asked if I needed assistance. He was polite and patient while I explained exactly what I was looking for. However, instead of helping shape a blank hat, he repeatedly tried to sell me a low-cost store-brand hat that wasn't even close to what I needed professionally. When that didn't work, he asked another employee, Samuel, to help. Samuel asked what I was looking for, flipped through one stack of hats, and then walked away without offering any further assistance. At that point, I thanked them for their time and decided to shop elsewhere. Later that evening, around 7:00 p.m., my girlfriend and I returned so she could shop for T-shirts and help me pick out a few items she liked. We ended up spending over $100. While checking out around 8:00 p.m., my girlfriend overheard Samuel and the other employee with the blonde burst fade/mullet and the pencil thin mustache say, "Why are they back?" That comment was completely unprofessional and unnecessary. It wasn't just disrespectful to me--it made my girlfriend feel uncomfortable and unwelcome. No paying customer should have to overhear employees making comments about them. I understand Cavender's is a large retail chain and not a dedicated hat shop like Paris Hatters or Capital Hatters, but I still expected a higher level of professionalism and customer service. This experience was disappointing from start to finish. Between the lack of knowledgeable assistance, the pressure to buy something I didn't want, and the rude comment made behind our backs, I have no intention of returning to this location. If I could give this location zero stars, I absolutely would. I expected far better customer service and professionalism from a company with Cavender's reputation. Unfortunately, this experience fell far short of that standard, and I cannot recommend this store to anyone. If this causes yall any problems, I would be more than welcome to settle this with the two gentlemen that made the comment.

I'm a big fan of this store! I only shop the Lewisville location on Main Street because of their…read morevery friendly staff The store is organized in an easy way to shop!! They are receiving merchandise several times a week so there's wonderful items to look for "add-ons"to previous purchases! Their clothing is a nice quality, and so affordable! And ladies when there's a sale, it's a nice savings!! Another added benefit they do for their customers.... if there is an item not available in your size in the store. they will order it for you and have it shipped to the store which saves you on shipping costs If you haven't shopped there, please do. Your closet and your budget will thank you!

Kristen was so kind and patient tonight! It looked like she was working by herself but it didn't…read morephase her - she was smiling with everyone and multitasking in a phenomenal way. She even assisted when I needed an additional size in the fitting room. She casually yet consistently made sure I was doing okay while helping other customers and still putting things away on the floor. Her spirit seemed kind, and honestly I was in there even longer than I needed to be because she made me feel like a customer not just another person. Because of her I decided to purchase 3 additional things that I totally didn't need but decided to get anyway where as if I feel rushed I just get the bare minimum & tend to run out. I loved my experience here. Thanks Kristen! Xo.

I arrived today 10/21/24 excited to buy a t-shirt that I had seen and that was on sale. I looked…read morefor it on my own and couldn't find it due to the great variety they have in the store. So I asked a person who worked there but he told me it wasn't his department and he couldn't help me. I continued searching and found another store clerk, she told me to look "in that area over there" and I should find it. I went to look where he told me and nothing. I asked another person again and she seemed to want to help me but after searching for a while, she disappeared and never came back. What a good store and what a shame for customer service. I don't think it will ever come back. me buy shirt at walmart or amazon

Very nice selection of outerwear and camping gear, with huge selection of hunting, fishing and guns…read moreand ammunition; it's hard to find help if you need to shop on a busy evening or weekend, but it's otherwise fine and easy on a fixed income. Cheers, Mark C. Fearing, Ph.D. (ShredderV@aol.com)..

I walked around this store 3 times. Nor one person asked if I needed help. I had gone in looking…read morefor a black pair of pants like the turquoise ones I was wearing. I also had seen a top the last time I wanted. I'll go back to South Lake

I would say their style is more mature/sophisticated. Bought my mom-in-law a blouse here…read more Probably bring my mom here when she visits.

Most amazing customer service cutest clothes and nice building!!! My leggings have lasted a life…read moretime

I walked around the store for about an hour Saturday morning. I had a box of items in one hand to…read moreexchange and 6 items in my other hand to try on. NOT A SINGLE EMPLOYEE GREETED ME, STARTED A DRESSING ROOM FOR ME OR HAD THE CURTESY TO SAY "hello." Many of them walked past me, glanced at me, and walked by. Customers AROUND ME were being greeted by employees and getting help. Needless to say, I returned all of my items and will NOT be supporting this business again.

Our sales associate Harmony offered excellent customer service! She knew everything about boots…read moreregarding the sizing and quality. My daughter was able to find the boots that she absolutely loved. The store has so many different choices of boots, hats, and clothing. We can't wait to go back. We absolutely appreciate the friendliness and helpfulness of the staff especially Harmony!

The boot selection was very minimal and sizes were not in their correct spots. I couldn't find…read morematching pairs for hardly anything I did happen to come across. The gentleman that helped me was nice and tried to find the boots I was looking for at another store to bring to this store. I eventually found a different pair that I wanted. When I got to the cashier(name Evelyn) to pay, she was complaining about another customer. Stopped for a brief moment to ask me to come forward and then continued to talk badly about the other customer in front of me. She never checked to confirm that I had the matching pairs of boots like other stores usually do. Just tossed them in the bag. Not the best branch of BootBarns I've been to.

PROS: The store was beautifully set up by having mens items on one side and women's on another. The…read moreitems were organized well and the staff was very helpful CONS: The representative was a bit snippy that helped us out OVERALL: As long as you don't mind some of the staff lacking in hospitality I do recommend coming here if you're a Gucci fan

I went to this location to return an item ordered online that didn't work out for me. Nitre was…read morevery hands on and helpful from the moment my family and I walked in. I found a few shoes that I liked and wanted to try on and Nitre even recommended me some shoes that weren't on display. I ended up purchasing a shoe that she recommended. It was a quick exchange, customer service was great and it was a pleasant experience.