Mike McDonald, a graduate of the Jesuit University of Detroit, has my highest recommendation as an…read moreethical insurance broker. Although his office on Collier Blvd may not resemble a NY showcase, the service offered is impeccable, ethical, comprehensive, and courteous. His assistance is also free of charge--given that his company is compensated by the insurance brokers, not his customers. Although he is the long-term owner, Mike McDonald just spent thirty minutes of his time explaining why our Tower Hill insurance became Tower Hill insurance exchange. A customer couldn't ask for more considerate assistance, especially considering that there was no charge for such kind assistance. Sadly, the unethical behavior of some roofing companies and lawyers after hurricane Irma has led to many well known insurance companies to flee the Florida market, reducing the viable companies from ten to four and resulting in inevitable increases in home insurance for all. Approximately, thirty percent of all homeowners have lost all homeowners' insurance. If you need or have lost your homeowner or auto insurance, it's definitely worthwhile to reach out to the McDonald Insurance Agency. And perhaps you've heard his commercial on local radio--in which his kids participate. It's delightful.

When a family member's condo insurance policy expired, we called Mike McDonald for new options and…read morewithin hours they came up with a better option. Always quick to answer phone calls and emails. With the property insurance crisis in Florida you need to have an experienced and trustworthy advisor. Mike checks those boxes and more. Moreover, as a United States veteran, Mike deserves our appreciation.

I am writing this review specifically regarding just one of the agents at Galt Insurance, Lindsey…read moreRounds. Ms Rounds poor communication skills and lack of organization resulted in my home owner's insurance being cancelled without me being notified. My home in Naples was uninsured for over four months and I had absolutely no idea. I feel very fortunate that nothing happened to my house during this time, it could have been disastrous. Feeling panicked I asked if the policy could be reinstated and was told that they do not insure uninsured homes! Ms Rounds assistant claimed that emails had been sent pertaining to the cancelation. None were sent. No phone calls were made. They claimed the insurance company contacted me by email, which they had not. I do not live in Naples full time and apparently a letter had been sent which of course I didn't receive. I have finally received the reimbursement from the insurance company for the premium paid for the discontinued coverage. I would also like to point out that the inspection for this policy was in April and I was not notified of needed roof repairs until three weeks before they needed to be complete. They we're completed and photos were sent to her office as required. As a side note, my new carrier State Farm completed inspection and had results to agent within two days. Either this agency needs more reliable inspectors or Ms Rounds simply failed to notify me of inspection results until the last minute (after I had gone north for the summer and had to scramble to make the repairs.) My gut tells me the latter occurred. I have waited a week to write this review, thinking I might hear from Lindsey Rounds apologizing for this incident. I have not heard from her, hence this very negative review on perhaps the worst negligence in customer care I have ever experienced.

We received a quote from another company to insure our home in Naples. We almost fainted at the…read morecost! My neighbor told me about the Galt Insurance Group and her agent, Kristen. We met with Kristen yesterday, and we moved our home and flood policies to the Galt Insurance Group. The savings for insuring the home is literally HALF of what our current carrier was charging. We were also able to transfer our Flood policy over to the Galt Insurance Group. And so both policies are now with the same agency and carrier. Kristen was so wonderful to work with. So responsive, knowledgeable, and personable. We HIGHLY recommend you give them a call.

I am very disappointed in Pro America Insurance Agency. I received my renewal in the mail from…read moreKristin Carter. I responded 3 times to follow up and ask questions. I didn't get one reply to my emails. So, I called today and Kristin is not available (owner). I spoke with Gaby who who not helpful at all. I wanted her to quote another company but didn't even get that far. Because of the slow customer service I now told her that now I didn't want to renew and I'd find another agency. She didn't care at all and was happy to get me off the phone. No discussion, she just hung up. I guess they don't need my business.

Nesida and Bob were terrific in handling issues regarding the insurance on my late mother's home…read more They helped me transfer the flood insurance to the buyer, which was part of the sales agreement. They also arranged for the refund on the homeowner's policy for the time after the sale. They were consistently responsive, knowledgeable, helpful and patient, even when they weren't going to get anything out of working with me.

Quality and value are a must for me and CCG CPA provides just that! They deliver everything they…read morepromise!

I followed our prior accountant to CCG and have been pleased with their work. They have a great…read moreteam and are easy to talk to.

Those people don't know what they are doing. I lost over $4000 because of the wrong advice and the…read moresituation they put me. And the end they told me that there is nothing they can do although I did exactly what they told me and to deal with this. How easy is that to lose over $4000 in flood insurance. Those companies should be liable and people should know not to deal with them.

Totally 100% incompetent. I called and emailed and chased them to give them my business. That…read moreshould have been my first clue. I dealt with 4 different people all worthless at their jobs. Dont even bother with this place. I'm in this business and I cant believe how clueless they are and dont seem to care. Calls dont get returned timely. They dont check up on issues that they created. I got out of there!!! Customer service and ability to produce a good result = big fat 0.

Highly recommend Nikki at Gulfshore Insurance, she had our best interest in mind in everything she…read moredid. Great experience in a rough insurance market!

Excellent & very professional service! Did not try to "sell" me. Explained all coverages so I was…read moreable to understand. A pleasure to do business with A++ Great customer service!

Buying a home from another state can be daunting. However we found Larry Utterback and team to be…read morevery thorough and gave us great peace of mind throughout the entire process. Our realtor Taylor Stewart connected us and we could not have been more pleased. Highly recommend!