I had a new dishwasher that needed to be installed. I sent a contact form which was answered…read moreimmediately and the service was the next business day. They remained in constant contact about their arrival time. It's nice to know there are knowledgeable installers and that the ones from the big box stores do not have to be used.

I called this place because of the reviews. Ilia messaged me right away. I explained what we needed…read moreand Ilia explained everything to me in a way that I understood. I was happy that he was available on the following Saturday. He scheduled at a convenience time for us. Ilia kept us in the loop with his ETA. He diagnosed the freezer and knew exactly what it was. The $80 dollars that we spent for him to come over was put towards the repair and parts. Two days later he came back with the parts and told me it would probably take around 4 hours, and surprisingly he was done in three. Ilia was neat and polite and I highly recommend him to anybody that needs their appliance repaired.

Called to have my washing machine looked at. Technician was on time for the scheduled appointment…read more He was able to diagnose the issue quickly. Unfortunately the cost for the repair parts and installation woild be very high. It would be better to get a new machine. Technician was honest and upfront. Had to be charged for the service call but appreciate the honesty.

Outstanding service. Showed up when he said he would, personable, professional and got the job…read moredone.

Called the Appliance Guy because the ice maker in the refrigerator was sometimes making ice…read moresometimes not. Also, when you went to get ice thru the door we had to open & slam it to get the ice to dispense. Michael showed up as schedule and spent time diagnosing the problem. He found several possible reasons for the issues. His recommendation was to start with the most inexpensive fix first to see if that corrected the issue. So, he replaced the door switches. It worked! No more slamming the door to get ice! Just so you know the other solution was to replace the entire door which would have cost $1200. He suggestion to start with the most inexpensive solution first saved me $1000! Michael was knowledgeable about the product and potential issues and honest in his recommendations. Will not hesitate to use his service again for any appliance issues!

From the owner: We are here to help repair todays complicated major appliances. With over 20,000 service calls ran…read morewe have the expertise and experience to help resolve any issues with your appliances. Book with us today and experience the Appliance Guy difference!

Mr B knows his product and gave me exactly what I needed. Took it out of the box, set it up,…read moresplained everything. We'll done!

BANKS' VACUUM - Small business with a BAD ATTITUDE!…read more I have purchased a vacuum and have been bringing my vacuums to Banks' Vacuum for maintenance and repairs for years. Even after I moved to Texas, I have brought them my business each time I return to the area. I called them last week and told the wife that I'd like to bring my Dyson in for repair on Monday, but that I would need it back by Friday. She mentioned her son (the Dyson repairer) had a tantrum and quit the business" but was "hoping he'd be back by Monday after a 2 week cooling off period. If not, her husband would be doing the repairs." When I dropped it off, I again explained to her husband that I understood that they may not be able to accommodate...but if it couldn't be done by Friday then they couldn't do it...as I would need to head back to Texas. Clearly customer loyalty is not appreciated by this small business. The wife was incredibly sarcastic both over the phone and in person when I tried to check the status. In the store, the husband told me that he "special ordered the part and I would have to pay for it"...even though it was not due in until next Wed. I told him that I had said before bringing in and at drop off that I HAD to have the vacuum back by TODAY! He disappeared in a huff to the back and his wife never came back to the front...so I signaled for my sister to come into the store in case things got worse. He returned a few minutes later w/ the vacuum and broken parts...and proceeded to walk outside. He practically threw it into the trunk and then turned and told me "don't ever come into my store again". I told him "oh, I assure you...I won't! And I'll make sure no one else does either". I canNOT believe how I was just treated!! I can't believe they actually think I somehow wronged them! Do NOT support these ungrateful, rude small business owners!!

Billy Fix-It-All helped us with converting our gas stove to propane and trouble shooting another…read moreappliance issue. Everything about working with them was wonderful. The conversion was done and my stove is working beautifully. Tina from the office was a hugh help with scheduling.

Great customer service. Referred me to other companies who offered the service I was looking for…read more Made an effort to respond to my msg as soon as possible

Very efficient, knowledgeable, courteous and priced very affordable. Recommend Bill for your…read moreappliance repair needs.

On time, knowledgeable, friendly and reasonably priced...this guy is GOOD!…read moreWhile so many repair people fail to follow through...Bill is what a repairman SHOULD be!

Barry is the best. Knowledgeable, friendly, and always shows up. My entire family and several…read morefriends use him. Always seems to have the right part in his truck. Fix d refrigerators, washers, and dryers that we thought were beyond repair. If you need an appliance repaired call B & L

Say what you want, but there is no better appliance repairman in the…read more Poconos. Antonio is very friendly, and knowledgeable. And really fair prices. I had my oven and dryer repaired by Antonio, I highly recommend them.

Hired to fix my oven. Alex told me if the part he was replacing did not work he would remove it and…read moreI would only owe the service charge. He replaced the part and assured me it was fixed, even though I questioned the fact that the oven did not seem to be getting as hot as it should. As soon as he left I was using the oven and realized it was not working and called him. He put me off for 2 weeks. Telling me things like put your head in oven to see how hot it is and you should not need to have your oven hotter than 350 degrees. He finally agreed to come back and remove his part and refund the money for the part. He never showed and has blocked all my calls. I will be reporting him to the BBB. This man should be ashamed of himself. Lori T