I just happened to come across someone recommending Ralph's Auto in Clayton, NJ today. Although my experience with Ralph's occurred many years ago, it still causes me pain and anger. I was recently widowed back in the early 2000's. Ralph knew my situation because my husband had been a customer of his for many years. My son's car needed some repair...so we scheduled an appt and took it to Ralph. We drove it to Ralph's so we knew it was drivable when we took it there. Ralph called a day or two later and told us that it couldn't be fixed. I inquired about getting the brand new tires from the vehicle. He said I couldn't because it is illegal for him to have the car up on blocks. I said I would let him know what we wanted to do. I called the next morning .. and said we wanted to come get it. He said it was not drivable. I called like a week or so later when I finally got someone to tow it (as he was to busy)...?he told me that it had been savaged. Then about a month later, he called me asking for the title??? I am not sure he needed the title for the salvage yard? I think that he had fixed it and was going to sell it. Even though I had the title, I never sent it to him. He called again and told me that it was ok he would get it from the DMV... not sure how that was possible. So if you are thinking about going here.. DON'T! read more

My parents left my car there for repair when I went to college. When my dad went back to retrieve it, Ralph's claimed someone had picked it up. My mother doesn't drive and I was away at school. If somebody picked it up it was someone related to Ralph's Auto. These guys are Completely Dishonest as you can see by the other reviews. They're being reported to the Attorney General who will hopefully look into suspending their license to operate. Absolutely disgraceful the way they have taken advantage of customers through the years! read more

I love Ralph's auto they have taken care of all our cars for us with no problem. Ralph has gotten us in and out with no problem. Excellent service would highly recommend!!! read more

I lost my car and they towed it after an accident, never called me and won't answer me when I tried to find it, the car is salvaged and I don't have proof. read more

Ralph's Auto Service - Chevy Impala 2011 - Auto Repair Near Me - Clayton, New Jersey

They had my mothers car for three days. They NEVER called any of the days, we had to call each day only to find out there was no update. On the third day when I called I was told it's a computer issue, they don't handle those and we will need to take it elsewhere! How are they still in business with this service?! What a disgrace! read more

Beware! A true thief, protech yourself from this crook! Avoid this business at all costs. He claimed to replace my daughter's transmission is her BMW. After paying $5K, it hasn't and still does not work as it should. The new transmission turned out to be a used one from a salvage vehicle. After repeated attempts to have it corrected, he sent her to a place to have it flushed. The other shop told her it didn't need to be flushed. Still he offered no offer to repair the poor workmanship and no quality that he tries to represent. After having a separate issue completed at a true quality shop (Kee Auto Repair) they called Ralph's about the poor condition and needed repair to her transmission. He claimed willing but that is where the story ends. Call after call and no return message. Her only resolution is to have another transmission installed but who would have another $5K to spend when Ralph's gladly collected and benefited from the first payment and didn't and hasn't made good at a poor job never completed. read more

Excellent service for over 50 years for my family. They have always taken care of our cars and trucks for 3 generations.

I prefer small businesses as opposed to big corporations. Ralph's is 100% family oriented. Fair prices and reliable mechanical work will definitely keep me coming back! The employees are friendly and helpful. read more

I live at the Crossings at Glassboro. Someone was parked in my spot, around 7pm on a Monday night. The Crossings has a deal whereby Ralph's will provide towing services for the apartment complex. Over the course of 45 minutes, I called Ralph's 22 times, and drove to their address in Clayton, NJ. No one answered my calls, there was no answering service to take my message, and there was no indication that Ralph's was even open (nothing was lit up, no one was there, etc.). While I do not necessarily have a choice in who my towing service is, I highly recommend that for those of you who do have a choice, pick someone else. read more