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    Ralston Family Physicians

    2.9 (115 reviews)
    Closed 8:00 am - 4:30 pm
    Updated 3 months ago

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    11 months ago

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    3 years ago

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    11 months ago

    Been coming here since I was little. Great staff , great care of patients, and the nurses are great :)

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    4 years ago

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    1 year ago

    For me personally I love Dr Valderma. Knows his stuff and always is very informative.

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    1 year ago

    I've been going here for 30+ years. I've received good care from the doctors. The front desk is always friendly.

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    1 year ago

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    4 years ago

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    3 years ago

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    2 years ago

    Been going there for years. Staff and doctors so nice. I've never had a bad experience there even during the pandemic

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    2 years ago

    Horrible staff! Wait time on hold was 45 minutes and no calls are ever returned. Clearly they don't care about their patients

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    2 years ago

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    3 years ago

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    5 years ago

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    5 years ago

    Good luck ever reaching them on the phone or getting a call back. They are impossible to reach.

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    4 years ago

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    10 years ago

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    Review Highlights - Ralston Family Physicians

    Farrimond for 4 years, he was the first doctor that my husband found for us when we moved to Reno.

    Mentioned in 12 reviews

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    Paul R. Smith, MD

    Paul R. Smith, MD

    4.2(5 reviews)
    5.2 mi

    This is my first time using a concierge style medical practice and I love it! Dr. Smith and his…read morestaff are very professional and available whenever you need! You truly feel listened to and cared for during your appointments. Throughout the Covid 19 crisis, Dr. Smith has been great at communicating information regularly and it is so nice to know I can reach out to him with any questions I have. I highly recommend Dr. Smith and Sugar Pine Family Medicine.

    Dr. Smith is part of the Reno Family Physicians, but is a separate practice through a program…read morecalled MDVIP. This is basically a concierge style medical practice that allows for a better option to see your physician when you need to. There is a cost associated to this level of service, but given the current healthcare climate, I think it is money well spent. This allows Dr. Smith to actually know what ailments you might have or how to maintain or improve your health. With the MDVIP program, Dr. Smith has an opportunity to know your name and your comprehensive health history, not just reading your chart. This is a very custom approach to medicine that you don't see in most doctors offices. The wait to see Dr. Smith is usually very short. If you call to set up an appointment, often times you can be seen the same day or the next day depending on his schedule. In most cases once you walk in, you will be directed to the separate waiting area for Dr. Smith's patients that includes bottled water, TV, and light healthy snacks. The longest I have had to wait is around five or 10 minutes. The nurse will come and get you, take you to an exam room, and talk about what the reason for your visit is and to take your vitals. Dr. Smith is generally prompt with his appointment times, and wastes little time getting to see you. I have been a patient of Dr. Paul Smith for several years and know he is a real person, and talks to you like a real person. He knows about you and your family, and how your health affects both. He enjoys athletic activities, and often shares stories of his recent adventures. He is passionate about the care he provides to his patients, and does everything he can to understand what ails them or how to improve their overall health. There are numerous opportunities throughout the year to interact with Dr. Smith with outdoor activities, cooking seminars, or trying new athletic activities to help provide alternatives to a sedentary lifestyle. Another component of the program includes an annual wellness check. This is similar to a baseline physical, that evaluates your comprehensive well-being and is way more thorough. There is a battery of tests and blood samples taken to identify areas of concern and or areas that you are doing well with. It is always nice to see improvement in your progress year after year.

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    Paul R. Smith, MD
    Paul R. Smith, MD - Separate waiting room for Dr. Smith.

    Separate waiting room for Dr. Smith.

    Paul R. Smith, MD - MDVIP

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    MDVIP

    Ralston Family Physicians - familydr - Updated June 2026

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