This was a pre-construction purchase over two decades ago. This place is amazing. All of my…read morechildren have grown up at Surfwatch. You have three on site pools and a private beach. I do miss the movie theater and wish they would bring it back. There is always a fun planned for owners and guests. The food opportunities are a bit limited but Sea Salt Cafe' by the beach is fine. Visit or buy. You can't go wrong with Surfwatch.

Surfwatch Preferred…read moreOwner check-in... I ignored the Surfwatch email on Preferred Owner check-in as another marketing ploy, but was given the notice at guard date; still skeptical, my experience was pleasant. Owners of multiple weeks at Surfwatch are taken to an agent in a private area, and are quickly checked in.... Yes, there is a mention of the obnoxious sales presentation, and my decline is readily accepted. Good news is that at 2:00 check in, Our villa is ready and we are presented with keys. This is a Great Service, and we hope that it continues. As usual, Surfwatch has been updates; fresh paint, new furniture, coffee pot, and other. In our view, we find value in our maintenance fees.... Surfwatch is well-managed property. Our practice is to lunch at Hudson's on arrival day; travel tip - skip the on-water deck and enjoy the views and lunch from A/C tables at windows. Surfwatch is home for the next two weeks; we have been visiting HHI for 60 years, and are HHI Marriott Vacation Club members for 20+ years - Our membership has resulted in Marriott exchanges to nearly all US Marriott Vacation Clubs including Hawaii. We like the mid-island location, and while we also own two weeks at Grand Ocean, we do enjoy Both properties. An advantage of autumn and spring ownership (especially autumn) is the mostly child free environment, and the many, many opportunities to converse with fellow senior citizens. My informal poll has yet to discover a discontented Marriott Vacation Club member. We agree owner fees are high, but bring good value.

I'm shocked I haven't reviewed Ocean Oaks, having stayed here now over five times it's such a…read morefantastic hotel. Managed as a Hilton grand where you buy into the Hilton time share you can also rent the luxury rooms as a Hilton member, use points and pay the difference. The ocean view rooms are tremendous, all upgraded, comfortable beds and amazing views. The pools, access to private beach and other amenities allow you to relax enjoy the island and sip on yummy cocktails. This has to be the best place to stay on Hilton Head!

There are a lot of positives to this location. The access to the beach is fantastic. They also…read morehave a few amenities that I enjoy including a small fitness center and two pools. One of the pools is heated and one is not. They both have hot tubs. The grounds are kept spotless which adds to the overall appeal of this place. I also enjoy that they have recycling bins in the parking garages. The rooms are large and having two bedrooms is great! The plan also features two spacious bathrooms as well. The in room laundry is a nice perk as well. A he beds have been comfortable on our stays. I'm writing this review after our third week long visit. The location to restaurants and shopping is great too! The one lady from concierge named Julie was really helpful and friendly when it came to reservations and recommendations. They offer a few events throughout the week for owners which is the final touch of what earned them this 5 star review.

We were originally planning to spend a three day weekend here. We spoke with someone at the hotel…read moreto arrange for our stay, when we spoke with this person he gave us two options since we had dogs. One was the basic suite on the first floor without any view, the other had a partial view of the ocean. We went with the partial view of the ocean though it was an additional 125 dollars a night. We are on VACAY, no biggie. So when we arrive, we get into our room after the Bellhop gets done slamming our things to the ground, tipped him, though probably shouldn't have. When we look outside our room, we see a big parking lot and not even a slightly partial view of any water other than the puddle in the parking lot from a previous rain. My wife goes down right away and says this isn't an upgrade, they first tell her, we were lucky to get a room, because they were overbooked (sounds like a you problem not an us problem doesn't it?). Then they proceed to tell her that it was an upgraded suite (I guess they don't realize we know how to use the internet, it was the most basic room and a Handicap room on top of it, we will get back to that debacle later). A few hours later, I go down to talk to the desk because I have just taken the dogs out for a walk and it was not very much fun walking in the parking lot, though they did have a few small grass islands which proved beneficial. I was also told that it was an upgraded room and that we should talk to a manager on checking out. I bring up the fact that after the stay if we complain, it does no good since we have implicitly agreed to the Terms and Conditions since we didn't leave and demand a refund immediately, he just smiles. After the first lovely night sleeping on a broken down mattress that is on a 3/4" piece of ply-wood that has a fabric wrap to allow for ease of use by people who are in wheelchairs. It is less comfortable than sleeping on the bathroom floor. I know this because our dogs get off the bed after about an hour and go sleep on the floor, something they never would do at our house with our plush Kings Down Mattress and Box Spring, we notify the desk we are checking out early. No problem. Then at checkout, the manager is amazingly not available though the check out host asks why we are leaving early, he then proceeds to tell us that we were not charged for an upgraded room (Again Bobo, we know how to use the internet, we paid an additional 125 dollars a night for an upgraded room). The only saving grace is that the beach which was about a half a mile walk for us, was a nice diversion for the dogs. Do not waste your money on this debacle of a "resort". No excuse for the lies we were told by the hostesses and hosts at the front desk, that is inexcusable to outright lie multiple times to your guests. Cheers, hope your visit to Hilton Head Island is better than ours.

TERRIBLE AND RUDE STAFF…read more From the moment we arrived at the hotel, the experience was ruined because of the staff's attitude. I pulled up to the main entrance and left my car there while I went to check in. Before I could even properly enter the hotel, I was immediately spoken to rudely because I didn't give my car keys to the employee standing outside. But how was I supposed to know that I had to hand my keys to someone when nobody explained anything to me politely? Then it got even worse. At the reception desk, the employee asked me to write down my phone number and email address. He couldn't read my handwriting, but instead of simply asking me to clarify it, he said: "Do you even understand what you wrote?" I think this kind of behavior is completely unacceptable for hotel staff. After checking in, we looked around the property. The hotel itself and the area were actually very nice, but the staff was terrible. The worst part happened later at the bar. I ordered a piña colada and asked if it could be made without ice because my throat hurt. Instead of responding politely, the bartender started talking to me in a rude way, saying things like: "Do you even know what a piña colada is? Have you ever even had one before?" The funny thing is that I've had piña coladas many times in my life, and different places make them differently -- some add ice, some don't, some make them blended, and some don't. Instead of calmly explaining how their version is made, the bartender chose to be rude. Please teach your staff how to speak to guests respectfully. Judging by other reviews, I'm clearly not the first person complaining about the staff's attitude.

5 stars if we ever got any water pressure here for showering. Same every year. Low water pressure…read morein showers. Pressure ok in washers. Despite that, The place is always incredibly clean,comfortable and friendly so this is the place we always want to stay on Hilton head Island. The rooms are so well kept that they look brand new. They are more than adequately equipped with huge bathrooms and bedrooms and a nice balcony. There's a restaurant actually a couple of places to eat that are across the Laguna where you can walk to eat. This isn't a kid's only place either. Adults find it equally fun and enjoyable whether you'll be sitting in a hammock, swimming in the pool,doing a fitness walk around the property or watching the squirrels and birds. Kids enjoy it when Chip and Dale come around. There are numerous activities to keep the kids busy. This is not a character centric resort but more on the relaxing side. Every person who works here is friendly and polite, and willing to help with anything you need. You truly feel like you are valued here. Outside of the resort, there is plenty of shopping up and down the main road. You won't be bored here at Disney, trust me.

Good afternoon Yelpers. I have to re-write this review, a lot has changed on the property since…read more2017. I am at the stage in my life where I have time to relax, I can put everything on the back burner and take a two week vacation. On this past trip, I was able to get off the cruise ship in Miami, stop in for a quick hello at my father in laws house and then head up north. Disney's Hilton Head Island Resort was the perfect stop. This year I planned for a two night stay at the property. We reserved a two bedroom unit with a magnificent view of the low country coastal marsh. Birds and assorted wild life are flying by, it can't get more picturesque from what I'm seeing from our private deck. *From September 8, 2025, through March 2026, Disney's Hilton Head Island Resort will undergo exterior maintenance. You may see and hear construction and refurbishment work during daytime hours. They got rid of the ESSO sign! I'm glad to see Disney is making the investment on this property. Our room looks great, it seems like they first worked on all of the interior rooms. We just stayed at the Boardwalk Hotel, this two bedroom had the same contemporary feel. The Murphy Bed is similar to The Boardwalk, it's a great design. The question is, is it really a "Disney" hotel? I own points in Disney Vero Beach, Vero Beach is a true Disney hotel. Wanna know something? If I'm driving back to NY from a Disney Orlando Hotel, Disney's Hilton Head Island Resort is my next stop. Thank you Disney for investing in the property and giving it that Disney magic feel.

If you do not know the Westin on Hilton head Island just did a whole refer and completely…read moreredesigned their whole lobby area. The inside is spacious, clean, and bright and happy energy my father and I checked in on Wednesday of last week and stayed until Saturday right before Memorial Day. I wish we could've stayed longer because they had lots of happening around the pool for Memorial Day weekend. Troye, I remember checked us in he was very nice, and Ito from the splash pool bar was also very kind. I asked him if his piña colada mix had dairy and he said they only use a coconut based piña colada mix and I was very excited because then I could order a piña colada!! not many Marriott hotels have a coconut based mix. The pools on this property are very nice. They have one that is "" heated under an awning; but that one was indeed very chilly, which honestly was fine because it was very hot out. I believe this resort is dog friendly however you're not allowed to have any dogs on the deck because the deck gets really hot and it burns their little paw pads. Service dogs are allowed however they have to be in a vest. Unfortunately, I was unable to eat here; my dad and I were so busy we didn't get a chance. This hotel literally is right on the beach; I do not know if most of the rooms are point only room rooms and then some rooms are a hotel room rooms- but whenever I want to book this property, every single room is full. This hotel is directly on the beach. It only takes maybe 5 to 10 minutes from walking into the hotel through the mangroves to the actual beach. Definitely worth staying here. 10/10

I had an amazing weekend. My husband and I went to the Wine and Food Festival in Hilton Head, South…read moreCarolina. We stayed at The Westin Hilton Island Resort & Spa. This hotel was beautiful! The customer service was amazing. They made sure that we had everything we needed during our stay. The hotel has multiple restaurants on the property, such as Carolina Room, View 32, Splash, Oceans, Ingredients(café) and In-Room Dining. You will never go hungry! The food is delicious:) It also has many activities anyone can enjoy. Whether you want to get a swim in the pool, rent a cabana or walk on the beach it is entirely up to you. Even if you are feeling the vibes of a spa, you are in the right place! This is a great place to relax and unwind. I absolutely loved it! I highly recommend this location if you are planning on staying in Hilton Head, South Carolina. I truly enjoyed my weekend stay I plan on returning soon.

This place continues to deliver on every stay! On my recent…read morestay, we decided to purchase one of their beautiful daybeds. We utilized that bad boy for well over half the day when all of a sudden, the sky's opened up and it started pouring!!! I gathered my stuff and was preparing to seek the cover of my room. Before I could make the mad dash to my room, the amazing cabana hut hostess with the mostess, approached me and comped the whole day bed! Now I never expected that! Maybe a reduced price or a credit for the next day for the inconvenience, but never a wash. The way she was so apologetic over something that was literally completely out of her control still blows my mind! The hospitality at this property is what keeps me coming back and I will continue to do so.

Customer service was excellent the whole stay, lobby and resort was nice, the Breakfast was pretty…read moregood. Huge safety issue was room 840 has black mold and I really hope they take care of it. I reported it to corporate and they said they'd resolve the issue and treat it and I really truly hope they actually do treat it. It is in the vents & bathroom they need to start inspecting rooms and closing them down because this is unacceptable. If it wasn't for that it's easily a 5 star stay.

The holiday weekend gave us a few extra days off, and my friend wanted nothing more than to spend…read moreit in their happy place--the beach. They booked a resort pass at Beach House Hilton Head Island, and it did not disappoint. From the moment we pulled into the parking lot, they knew they had made the right choice. We were greeted by an amazing team of valet attendants who unloaded the car, pulled our wagon all the way to our cabana, and even returned our keys before the end of their shift. That level of service set the tone for the entire day. Once inside, we were welcomed by a friendly, energetic staff of young adults who were eager to help and genuinely wanted to make sure our visit was exceptional. One of the best things about the resort was how close everything was. We loved being able to walk a few steps from our cabana to the beach, then easily head back to the resort whenever we wanted to cool off or grab something to eat. Renting the cabana was absolutely worth it. It gave us the perfect place to relax, enjoy our food, escape the sun for a while, and recharge before heading back out. From walking across the hot sand to dipping in the pool and ending the evening by the water, it was the perfect beach day. And for someone like me, who usually isn't a big fan of spending long periods outdoors, I have to admit this experience completely changed my perspective. Between the beautiful beach, the comfortable cabana, and the outstanding hospitality, I found myself enjoying every minute. I'm already looking forward to going back.

My husband and I were guests at the Beach House by Hilton on June 8 and 9th as potential buyers…read moreinto the Hilton Grand Vacation Resorts Time Share program. This hotel was certainly not a good example of the Hilton product!! We were originally scheduled to check out on June 11, but we made the decision to leave early due to the horrible condition of the room we were given. Check in was smooth and staff was friendly and welcoming, and the bracelet door key gadget was unique and actually, quite nice. No need to fumble for a key card when entering your room; it was right on your wrist. That is where the good ended. We were told there was only minimal room service - towels to be exchanged, trash emptied and coffee products replaced, etc, but no cleaning. We were okay with that since it was a short stay, at best. As for products in the room, they were decent quality, however, no shower cap was provided, as in done in most hotels. I call the front desk to inquire and the poor young man I spoke to seemed to have no clue whether one was available or not; in fact, I'm not sure he even had a clue what a shower cap was. We opened the door to our room to a terrible musty odor. I am a Floridian and have lived on the beach off and on for over 70 years; I recognize dampness is unavoidable, but this odor was face slamming bad! I lowered the thermostat and the air conditioner finally pulled most of that out. Or we grew accustomed to it! After getting our belongings stashed, I removed my shoes to rest before going to dinner. To my absolute horror, when I stepped on the carpet, it felt damp and gross. It was just awful. We went to dinner, returned and went to bed. Early the next morning, I prepared a cup of coffee with sweetener that was so damp it came out of the packet in clumps rather than a powder. Oh, the shower did have good water pressure and the bathroom was reasonably clean, other than the ton of rust on the door hinges. We enjoyed our time at the Tiki Hut, but the band did more tuning up that playing music. Upon our return to our room, I pulled back the curtain and discovered a huge place of black mold next to the air conditioning unit. It was so bad and had been there so long it had eroded the concrete on the wall next to it. Knowing how bad mold is for your health at any age, especially ours, we made the decision to check out as soon as possible the next day. Disappointed? Yes! Disgusted? You bet! Hilton is a big name in hospitality and I would certainly expect more from their brand than this disgusting place. I wouldn't let my dogs stay here. Sadly, my husband had to make a doctor's appointment today due to a severe cough he has developed since staying in the moldy environment of the Hilton Beach House.

3.5 stars (if Yelp allowed). Barony Beach Club is half near the beach and the other half on the…read moreother side of the Weston. It's a long haul to the beach, even with a wagon lugging your stuff. On the plus side, the non-beach side has a great pool with a water slide and was less crowded than the beach side pool. While we were there, they were renovating, which felt like the worst possible time (June). The fitness center was down 3-4 days, then they closed the outdoor heated pool. When the gym re-opened, multiple pieces of equipment were out of order. The condos are very comfortable and the kitchen is well-stocked. The property is pretty and they have games like corn hole and shuffleboard, as well as a daily lineup of free activities to enjoy (bingo, trivia, s'mores).

I stayed here as a guest on an extended invitation, and overall it was a pleasant…read moreexperience--especially if you're looking for a comfortable, family-friendly resort right on the beach in Hilton Head. This property is set up like a timeshare-style resort, with clusters of buildings, multiple pools, hot tubs, and direct beach access. The location itself is lovely, and the grounds are well maintained and very walkable. Every morning we took long walks through the property and along the beach, passing beautiful homes and neighboring resorts, which made for a really peaceful start to the day. We stayed in one of the newer buildings, and the two-bedroom, two-bath unit was spacious and very comfortable. It had everything you'd want for a longer stay--full kitchen, dishwasher, laundry, balcony, and covered parking in a secure garage. The beds were comfortable, the sheets were great, and I appreciated having a ceiling fan and a window that could open for fresh air. Those small touches matter when you're settling in for several days. The pool and hot tub areas were nice, especially at the building farther from the beach, which felt quieter and less crowded. The hot tub in particular was fantastic--large, hot, and with strong jets that did wonders for sore muscles after a day of walking. Being able to go from the hot tub straight into a cool pool was a real treat. Now, a realistic note: We visited during spring break, so the energy level was high and very family-oriented. Lots of kids, lots of noise--which is totally expected for a resort like this. I don't dislike kids at all, but if you're someone who prefers a quieter, adults-only vibe, just know this is very much a family destination. An adults-only pool would have been a welcome option. A few other observations that might help future guests: * The trolley system runs roughly 9-5, which is convenient for getting around the property. * Direct beach access is a big plus, but renting chairs and umbrellas can be pricey and requires online reservations. * Bike rentals are available but also on the expensive side. * Most amenities come with an added cost--nothing unusual for a resort, but worth planning for. Service-wise, the staff was responsive. They offer a text-to-concierge system, which is convenient. When I asked for certain items, they couldn't provide them directly but did offer housekeeping assistance, which I appreciated. As for the room itself, everything was clean and functional. The shower pressure could have been stronger, and the tub area looked like it had some recent caulking work, but nothing that affected the overall comfort of the stay. Bottom line: This is a solid, comfortable beach resort with good value for the space and amenities, especially for families or groups traveling together. It's not ultra-luxury, but it delivers exactly what it promises--a safe, well-maintained place to relax near the ocean. For me, the best part of the trip was simply being with friends, enjoying the beach, and having a comfortable home base to unwind. And if you plan to do a lot of walking or hiking around the property, take it from me--bring proper moisture-wicking socks. Your feet will thank you later.