Unacceptable Safety Breach & Shocking Management Failures…read more I returned to my room at 7:00 PM on Wednesday, July 15th to find housekeeping had left my door propped wide open to the public. I immediately went to the front desk where two receptionists were working. One receptionist located an available, clean room and actively began processing my safety transfer, while the other receptionist stepped away to call General Manager Faith Allen, who was off-property. Faith Allen explicitly ordered the staff to halt the transfer and withhold the clean room to prioritize guests who hadn't even checked in yet, forcing me out into the night for my own safety. When I noticed they wrongfully billed me for an extra night, I called Faith Allen on Thursday. Instead of showing accountability, she was aggressive and dismissive. She told me I checked out after 4:00 PM, ordered me to "live with it," and insisted I would absolutely be charged--completely ignoring that her own staff's severe safety breach forced my emergency departure. Her total lack of integrity and hostile attitude are a disgrace to the Hilton brand. When I tried to escalate her actions, I discovered the ownership group, Fidelity Management Group, has completely disconnected phone lines and ignores all emails. They are running a reckless franchise with zero local oversight. Ultimately, the Hilton Corporate Executive Office had to step in, override this local property, force a full night's refund, and issue major compensation for these severe violations. Avoid this location. Faith Allen is a liability, and Fidelity Management Group is completely asleep at the wheel.

Pretty decent location...about 10-15 minutes from the islands. There are several shopping/food…read moreplaces nearby. The hotel itself is as expected, clean and the hotel staff is friendly. The only negative is they don't honor Hilton credits because they don't have a restaurant. I think that's silly because they still do offer snacks and other things to purchase at the front desk. Can I at least get a water bottle in my room? Overall good pick tho. Photo is on day three and lived in.

I visited the Beaufort Inn with my husband on a Wednesday and Thursday night. I purchased my room…read morethrough Hotels.com and thought that I may have gotten a terrible room based on booking through a third-party booking site. I almost gave the hotel less than four stars because our room was right next to an HVAC system that was on and off all night long and I had a horrible time trying to sleep with the loud unit making so much noise on and off. The bed-and-breakfast is adorable though, the grounds are fantastic and they have a nice breakfast. There are so many beautiful courtyards to sit down and eat your breakfast or get a bottle of wine and enjoy the natural beauty and historic setting. This was my third visit and I would love to have the opportunity to go back, but I definitely don't want to stay in the same room.

As many have said... great on the outside and in common areas. However, our room assignment and…read moretour got interesting. We booked over a month in advance, so we weren't worried about room inventory. During our arrival, the hotel representative was touting our room as new- having a ramp, large shower and its own parking... it was a disabled parking spot. We were assured staff knew no one would need this parking spot... But it was because we were booked in an ADA accessible room. We figured it out quickly after going in. Of course not a huge deal, but absolutely worth giving us a heads up as we paid quite a bit for this one night stay. It was certainly not what we were expecting. The room was on par with a hotel costing a fraction of the price- half at best. I cannot imagine we would stay here again. The whole situation felt deceptive and simply not worth the cost.

Good, average Hampton…read more Seems to be newer and the staff was helpful and friendly. Good spot for a weary traveler looking to bed down for the night. Not much to say other than rooms were clean, beds were comfortable (my wife even commented she liked their pillows). I recommend if you are tired on I95!!!

Seems Nigerians live here and the yelling proves it Manager…read morebops around something is off about this place He is not doing his job. Conditions of the bathroom are very poor disgusting. No way I was going to eat their breakfast. Dirty all around.

Leah and Emma was great thank you so much for the hospitality the staff was wonderful thank you for…read moremaking us feel welcome the Hannah's

We got married here and had the most marvelous wedding weekend! Everyone was AMAZED at how gorgeous…read morethe inn is, how delicious our meals were, and how courteous all of the staff was. Emma, our wedding coordinator, went ABOVE AND BEYOND, all weekend, to make sure everything was perfect for every guest. From getting everyone down the aisle to getting my mother in law with dementia ready for bed when wedding festivities being too much, she was so thoughtful and is the reason we chose Anchorage as our venue to begin with! Chef Adam wowed us all with an amazing menu for our wedding dinner. We always love the restaurant for date night, so it was fun to share our favorite dishes with family at our wedding. Amy, the owner, was amazing about checking in and working on every detail of the wedding, recommending the best vendors for the big day. For a date night or anniversary stay, Anchorage 1770 is a must in Beaufort!

Husband and I booked direct with Rhett House on 3/3 for 4/18. Happened to be during a flash promo…read more Got a confirmation receipt and a 2nd email with info about our stay. I read the reviews. One said check the fine print, you're not guaranteed the room you select. They might move you to another room, as happened to them. I found that fine print. Seemed strange, but I booked anyway. Figured the odds were low, and if they did switch rooms, it's only one night, and all the rooms looked nice. Jump to 4/18. After a long beach day, arrived at Rhett House at 7:30pm. We knew we had until 8pm to check in. The woman at the desk looked up our reservation and said it had been canceled. Shocked, we told her we did no such thing. She said we booked with the flash promo and canceled a week prior on 4/10 and we had been refunded. We told her we absolutely did not cancel. At this time I was scouring my emails for any kind of cancellation notification and my bank acct to find a refund. I found neither. No email (I checked spam), missed call, voicemail, text, or refund. The woman was kind and expressed concern, but I don't believe she apologized, and she had no explanation for us. She left a message for the owner and gave us a card for the manager, Aimee, in case we didn't hear back. She said we'd be refunded right away. She also called around to other nearby B&Bs to see if there were any openings. It was nearing 8pm, so no one was answering. Only one B&B picked up, and they were full. Unsurprising, as there was a PGA Tour stop in Hilton Head. Not what we were there for but were aware of it. So she suggested Hampton Inn on the outskirts of town, saying it was newly renovated with great water views. We booked there and headed to dinner. There was pie out for guests. She offered us slices. We did not decline, though they had to sit in the car until after dinner. We had a reservation at 8pm just down the road. This situation tainted the whole meal. We were left in shock and disappointment and had no time to change or freshen up first. At dinner, Hampton called to say their elevator was out and only had one room open on the 3rd floor. We didn't want to carry all our bags up, so we canceled and booked with the adjacent Holiday Inn, which was definitely not newly renovated nor sat on the waterfront. After dinner, we tried to make the most of Beaufort. We walked the streets a bit with our pie. We went down to the waterfront park, which I most anticipated. It was said to be lined with bench swings, which sounds romantic. We found the waterfront area was closed due to structural instability. The swings were gone, with just loose chains hanging, and the whole thing was fenced off. With that, we were like, "Let's get out of here." Our stay at Holiday was fine. It was kinda old and worn and smelled musty, but it was fine. Obviously a far cry from the quaint, beautiful room we had booked at Rhett House in historic Beaufort. Next AM we decided to head straight to Savannah instead of spending the morning in Beaufort like originally planned. We were put off by the whole town at this point, and we were already on the outskirts. So we continued onto Sav. In the next few days there, we received no call from Rhett House. I kept checking for a refund, but no luck. We didn't want to spoil any time in Sav over this, so we didn't address it further until home. We left Aimee a voicemail on 4/23 asking for our refund and an explanation. No response, so we left another VM on 4/27. Just a few minutes later, instead of calling back, she texted us. She simply said she processed the refund, we should see it within a day or two, and to have a nice day. No apology, explanation, or call-back. We did receive the refund within the next 2 days. IMO, they should've compensated us for our stay at Holiday for the hassle and the stain on our trip at no fault of our own. But I wasn't going to push it further. We got our refund. This whole experience felt sketchy, and because we never got an explanation, we're left to make our own conclusions. We believe they canceled our reservation because we bought at a discount, and they knew they could get full price from someone else because of the PGA stop. The text from the manager all but confirmed this. It felt like she knew what they did was wrong, didn't have any reasonable explanation, and didn't want to have to answer for what they did. She just dodged us. Completely unacceptable. You shouldn't offer a promo if you don't want to honor it. If there was no promo, I would've paid full price. It seems most reviewers enjoyed their rooms/stays, but I'll never know myself. I won't book here again. This was the most unprofessional experience I've had with a lodging business. Don't give them your money. But if you want to risk booking here in the near future expecting a romantic stay at a picturesque B&B, maybe look elsewhere until their construction is over. You couldn't even enter from the front when we arrived.

Everything stood out in my experience. This was 100% the highlight of my stay in Beaufort. Although…read morethis place was under construction, once inside I was completely in a trance and happy to be a guest. Robin was extremely friendly and kind. Explaining the area on a map and being so knowledgeable about the area. And Janese, was SO great (I don't think I spelt her name right). Very outgoing and made deserts for us even after they were closing up. I would recommend this place to anyone in a heartbeat. Blown away with the rooms, the breakfast in the morning and all the treats throughout the day! A true Gem! Thank you. Hugs!

Everything was great! Best kept secret in Beaufort! Clean, nice room. Location is walking to all…read moredowntown Beaufort, restaurants, bars, tours, shops, waterfront park. From balconies you have water view of the Beaufort River and the swing bridge that can take you to Lady's Island and ultimately the beach. Inn does not serve breakfast but offers coupons for full breakfast at local bagel cafe a block's walk. Inn includes kitchen for your convenience.

Recently we had to be in Beaufort, SC for a bit of business and decided to add an extra day. Having…read morestayed there once previously, we remembered how enamored we were with the quaint downtown and decided to look for accommodations there. Through our research, we finally settled on 607 Bay Inn and I'm glad we did. We were graciously welcomed upon arrival and given a lay of the land which included two communal kitchens, the veranda and balcony, and our room. Our room was situated on the second floor at the back of the house. Each room has its own private bath. We also received vouchers to be used for breakfast at our choice of a couple of different eateries downtown. 607 Bay is easily within walking distance of shopping and restaurants as well as the waterfront. The inn has delightful waterfront views itself. We enjoyed our morning coffee on the balcony as well as our evening nightcap. It wasn't until a few years ago that I realized I had an appreciation for architecture, especially that of the previous century or two. This inn has that charm in spades. Though the essentials are updated as you can see from the pictures, the old wooden floors have a creak to them and the doors to the front of the house have notes on how to open them with ease. It's a charm that, to me, is priceless. Everything at the inn was well appointed. We had zero issues during our stay. If we're ever back in the area, staying here again would be an easy yes for us. I would recommend it for you as well.

My family and I spent a lovely spring break week at this resort and really enjoyed our experience…read more We rode our bikes most everywhere we wanted to go, and it was easy distance to several local beaches and the racquet/golf club, as well as several local restaurants. My only critiques were that the beds were not very comfortable, and the pool was supposed to be heated but wasn't.

The goods and the bads…read more We spent 5 nights here. At check in we were asked to check in with the concierge, which was fine he gave us some books and recommended some restaurants. Then because of the length of our stay we were invited to a meet and greet. I explained that we had a full itinerary when we were pushed to pick a time and day. They offered money to attend the meet and greet- $150. Interesting because the other papers laying face down written in sharpie said $200. We finally gave in to a time and day to get out of there. Later we stopped in the club house to cancel and the lady was rather rude. The other things, the kitchen was well stocked but the ice maker was so slow we rarely had ice. The dishwasher didn't work, at all, there was soap still in it from previous stay. The counters and baseboards just looked like they needed dusted. The pool was busy and multiple people had speakers blasting music. A man sat down next to us, turned on music then left and got in the pool. We left the pool. The weight area needs a refresh, all the yoga mats are gross, and those are a cheap easy fix. Also there were empty 5 gallon jugs but no water. The weight equipment is all old and some of it is broken so weights can not be adjusted. Finally our biggest issue was wasps. When we checked in, we were in a second story villa and there were 3 wasp nest in our porch. I called maintenance right away (15 minutes after they closed, left a message, unit number etc). No one came in the 6 days we were there. My husband used a shoe and smashed a low one but every time we went in and out we had wasps flying at us. I told the front desk the issues and was told we will notate it. What!?!

Great scenery on the May River. Southern charm with contemporary innovations…read more Dining options have been trimmed a bit.

Charge extraordinary prices for eve erything. Avoid. Truly…read moreavoid this rip off of a "Southern Plantation style 5 star resort. Enormously expensjve and not worth the money.