Reasonable rates and extremely reliable. However, the best part of using PNR is the people. They…read moremake an uncomfortable situation bearable. The drivers care about their customers and help to ensure their safety and comfort. They don't treat you as just a revenue source. They show empathy and compassion. Hopefully at some point I will no longer need their services but until I do, I know I'll receive excellent service. Thank you Joseph & Joe.

Joe was great arranging the trip ahead of time and confirming the ride beforehand. Joseph, my…read moredriver, was so nice and courteous during the drive. I would definitely use this service again without a doubt!

Horrible ride transport company. I will never use them again. Our 1st pick up driver went to the…read morewrong location. The gps kept giving them the wrong directions. On our return ride will call, they first wanted to make us wait 3 hours for a pick up. Then I got them to agree to 25 minutes, still long considering Lyft comes in under 5 minutes. Then the driver never showed up. Also, they don't send confirmation texts giving you the car's description and plate number. Very unreliable and I'd never use them again. You get what you pay for.

Golden State Medical Transport is outstanding. The team is professional, caring, and always on…read moretime. Their vehicles are clean and comfortable, and I really appreciate the GPS tracking for peace of mind. They made the whole process for me and my grandparents stress-free, and I'd recommend them to anyone needing safe and reliable medical transport.

This 5 Star review is way overdue. The owner does everything he can to accommodate your needs,…read moreevery time. Whether a well planned out doctor appointment or frantic last minute call for help transporting my wheelchair bound 94 year old mother to a medical appointment. I have used this service many times and still can't believe what a gem this business is. The drivers (Marco, Richard and Jay) are all well accomplished individuals in their own right who provide such professional, compassionate service. recommend this company.

My mom was picked up at Encompass Rehab Hospital in Tustin and taken to a doctor's appointment in…read moreHuntington Beach. Richard was so kind, gentle, and careful with moving her. He arrived early, drove safely and was super helpful throughout the outing. We were so impressed by UpLift Transport that we are booking them for her discharge next week. Because of Richard, we really enjoyed our trip to the doctor. Highest recommendation!!!

At 87, my mom experienced a devastating event that left her in relentless, excruciating pain for…read moretwo months, delirious and unable to do anything but be moved from her bed to a wheelchair. Riding in a normal car was out of the question so when her medical provider told us she needed to be in Irvine (12 miles away) by 6 a.m. on a specified date I had a job to do: I had to find a way to get her there. I won't tell you about the places I contacted that a) didn't respond b) couldn't handle such an early pick-up or c) were already booked. Instead I'll tell you about T&M Assisted Transportation Inc., a place I found on Yelp and was a bit leery of given how few reviews they had from people with hearty yelp profiles. Here's what happened: * I left a message on the 800# at night * I received a call back within 10 minutes. * I was quoted a price of $89 for round trip service, $110 if either leg occurs on a weekend. * I was asked to text the specific details of my request to a different phone number (non-800#) * I did, and received back immediate confirmation of my now scheduled ride. Call me paranoid, but I remained nervous about T&M not showing up. There was a lot riding on me getting Mom there and unlike some other services I've used, they requested no advance credit card payment. Still, they'd been so responsive that I crossed my fingers and said a little prayer. Voila. In the pitch black morning (5:10 a.m.) I received a text from the driver. She was outside and ready to transport us. T&M's van isn't fancy but it is fine. The driver safely secured my Mom's wheelchair and delivered her and her caregiver safely, and on time, to the hospital. (I met them there in a separate car). So now, T&M Assisted Transportation has another excellent review, this time from a yelper with a robust profile and that, to me, indicates that you can and should trust them. They are very responsive and reliable and won't let you down in your time of need. Some other stuff: * The second leg of my Mom's "round trip" was to a different address in a different city and not scheduled until days after the first trip. My experience scheduling this leg of the journey was responded to just as quickly and, though I couldn't get my ideal choice of times on such short notice, we were able to agree on an acceptable time. * Payment can be made by personal check once the rider has been delivered to their destination. * Serving all of Orange County and Los Angeles County and possibly more, just ask. * Operating 24/7, 365 days per year. * T&M's web site lists other services they provide. Based on my experience, I'd not hesitate to try them for whatever services they might offer. * Thank you, Monserrat, for your warmth and responsiveness to my initial contact and each additional contact. It is rare when people respond so quickly then follow through so professionally and it did not go unrecognized. You can count on T&M Assisted Transportation.

PLEASE BE AWARE!!!!!!! Super unprofessional company and stuff !!!!! They can't even get your name…read moreand information properly , you have to call them back million times in order to set up transport! The worst thing - they confirmed with our hospice , sent me text with confirmation and then 1,5 hour later called and cancelled !!!! Patient was 107 years old lady waiting for them to pick her up along with her family ! I've never seen such an unprofessional service ! 0 stars !

I called this place to book an appointment for my mom, they answered and said I would call back no…read moreone ever did what kind of customer service is this! Will never book an appointment with them

This service was available when I was desperate to get my father to the doctor and to the hospital…read more Both drivers were very kind, careful, and gentle with my elderly father. It is best to book them far enough in advance though. If you give them little time to find someone, or do it on a holiday or late in the day, expect to be charged a bit more. I recommend these guys though, you won't be disappointed.

I'm sitting in a doctors office and two of their employees are here complaining about their…read morepatient. It is completely unprofessional and also just plain impolite. Apparently one of them is the son of the manager or owner because they are talking about how his dad authorized the extra work they need to do. I understand that their work is not always glamorous but publicly shaming and complaining about patients in public is shameful. I have now marked down that I will never use this company ever.

Wonderful service. Organized, on time, and very professional. We had several different employees…read morecome to pick up my father, and every one was strong and competent. We appreciate their hard work and would recommend them again and again.

Darwin was exceptionally wonderful. He was kind, patience, and constantly went above and beyond…read more Brought hope that my mom's transport needs can be met on an ongoing basis. Me, my father and mother were all so thrilled.

because of traffic issues, I was late to my surgery check-in. I think I would have appreciated an…read morealternative rout. At least I was informed and the driver was nice