Bed was decent for a hotel but the pillow was hard as a rock, don't get breakfast here, the eggs…read moreand sausage were cold and waffle machine was clapped

The new manager Clair is really rude!!!!! When I asked to see the policy about the pool she said…read moreshe didn't have to show me it and when I asked to speak to the manager above her she said she did not have to give me that info either hmmmm how someone make a complaint about the manager if there's no way to get the number!!!!! Then she callled the police on me and said she was charging me with assault not sure why she's the one that got loud first so whatever I definitely would not waist my money at a hotel with a rude manager I posted a picture of the manager below. Country inn and suites is right across the street and has way better customer service!!!!!!

Though I wouldn't exactly call it elegant, this motel is a great value if you're in the area! Sure,…read moreyou may not get an HDTV or bath tub, but you get a fairly comfortable bed, solid climate control, and one of those fantastic box TVs (with cable )! I'm generally scared to death of these strip motels, but this one very pleasantly surprised me! I'd absolutely stay again!

I stayed at this hotel this winter for a hockey tournament. I called the hotel before coming to…read moreask if they accept pets. The male owner asked what kind of pet, i said a cat and he said no way. He then went on a lecture about how cats always make a mess in the hotel rooms and they have to replace carpeting, etc. I said my cat has traveled with me for many years and never made a mess in a hotel room. He said yea yea that is what all cat owners say. I then said I would think about it. I called back an hour later to book the room and mentioned I had called earlier. He said are you the one with the cat....I said yes but I would not be bringing the cat and would come the next day. ( my cat was on daily fluids in his elder age which is why I couldn't leave him at home). He then threatened that if I even thought about bringing the cat...yadayada. My fiancee checked in and no one in the hotel but he put us in the room next to the office..I came without cat and spent the next night. Rooms were nice and clean but nothing special. I just think the guy didn't need to be such a jerk on the phone. Had the price not been 1/2 of every place in town I would have stayed elsewhere just on principle. Also there was a sign in the room about dogs but not cats.

The beds were exceptionally hard, we walked away with back aches. The bathroom had water ants, and…read morethe breakfast was unappealing (over microwaved eggs). The check in staff were kind but that was the only positive.

Our room was left open all day. No cleaning service over a 4 day period. We left a tip for…read morehousekeeping which was taken but nothing was done. Toilet wasn't functioning, and the shower was clogged. Reported to the front desk but it was not fixed. When we spoke w the front desk upon leaving, they said it showed in their computer that they had changed our room. Not true. We've been staying here since they opened. We w stay in St Cloud. This location has really went downhill.

The bath tub doesn't drain, the water is very cold, the heat and air system is confusing and cheap…read more I got electrocuted when i plugged in the lamp. The vent in the hall started ticking really loud, walls are very thin, bed boards are water logged and broken, our bed is slanted. Blankets are not much for comfort in the beds. The room service is kind of sketchy and the layout it horrible. 2 starts for the okay breakfast. All around if you're looking for a cheap place to stay with minimal comfort this is the place for you :)

Only stay if you come to town and all other hotels are booked. Even then I would advise against it…read more There was a family that obviously lives there, with kids who ran up and down the halls. The "free breakfast" is cereal and an English muffin. The smell was atrocious. And the chair in the room looked like hell. They seemed very adamant on getting an idea on what we thought of the room and what they could do to improve. Well.. Maybe make the kids calm down, work on cleanliness, the smell. I think the Super 8 corporate team should help these guys out.

As someone who goes on retreats (attending and directing), this place is all about hospitality…read more Trust me. This place is amazing. From the moment you walk in you receive the warmth and welcome that weary people need. From Cyril to the front desk staff, you feel taken care of. The rooms are amazing for a retreat center. Yes it needs to be simple but the wood and aesthetic add to the welcome and comfortableNEss one needs on retreat. It is not austere but rather feels like a hotel in some sense...okay, more like a bed and breakfast. The views from the room are amazing. Food wise: simple and nourishing. Depending on how many folks are occupying the guesthouse can the food change...for example don't expect a full breakfast spread if there are only three retreatants. If you want an omelette head to the Ref. One thing is that the temperature in the room can't really be adjusted but that's my only gripe. But definitely always a pleasure, and always a place to rejuvenate among the nowheresness of MN.

Aesthetically, there isn't much to attract at the St. John's Abbey Guesthouse. The architecture and…read moredecor is plain, concrete, and un-beautiful. Yet, the purpose is meant to draw you to look at your surroundings - the woods, the lake, and the beautiful campus that makes up St. John's University. Personally, I've been less than pleased with my experience here. The retreat was much less than I expected, the food wasn't too impressive, the building lacks the kind of warmth one expects to find at a retreat facility. It's not a place that I'd long to return to. However, I did take advantage of prayer with the monks at the nearby Abbey Church. I'd have to say that that was a highlight of my time here.

Stayed one night for a wedding, so only had a brief experience but it was completely fine. Hotel…read morewas clean, staff was fine, lots of (chain) restaurants and shops nearby, a small pool and hot tub, and small gym (with a Peloton bike).

My experience at this Hilton was terrible. The hotel doesn't even look like a Hilton. The flowers…read moreat the hotel entrance were plastic and looked like they were from Easter. The only good thing, that happened to us was the receptionist, Keira. She was professional. And... on a separate note, I hope Hilton appreciates her and gives her opportunities. It's rare these days to find people who are so eager to work and help customers. The accessible room was a disaster, especially the bed. It didn't have the required 24-inch height for a person with a disability; it was only 12 inches high and of very poor quality. Breakfast was served through a nearby restaurant. The restaurant required guests to purchase the full breakfast menu to receive service. Guests couldn't just order a piece of toast and a cup of coffee like at other Hiltons.This proves once again that I'm right--read my review of Wyndham. Companies like this and others don't care about the customer; they care about how much money they make at the end of the month, and if a customer is denied a piece of toast, they don't care. There are people who can't or don't want to eat an full American breakfast. Do you understand? But no, they don't care, and on top of that, they let themselves be pushed around--or not--by a restaurant that's just a drop in the bucket compared to the Hilton's market share. But it doesn't matter; bottom line: money, and let the customer suffer. It was a disaster and poor taste.

Great place for families! Very clean hotel with a great waterpark. You can tell the staff takes…read morepride in the place, it is very well organized and everyone we interacted with was genuinely kind, from the front desk staff to the housekeepers. Our entire family loved the waterpark, from little kiddos to our 20 year old. Tyler at the front desk was especially helpful during our stay. Highly recommend

I read the reviews prior to booking and I'm quite surprised more haven't given rave reviews. Here's…read morethe reasoning as to why I put this place at 5 stars. Upon booking, I received a personal email of staff reaching out to make sure I noted waterpark hours. What a great touch! When we arrived the front desk staff was very friendly and the room was nice and clean. I enjoyed my sleep in the king size bed and thought it was one of the most comfortable hotel beds I've slept in recently. I also enjoyed the fact that they have a fridge and microwave. The waterpark happened to be open around the time we arrived so we made our way down to explore. Unfortunately we had a freak accident happen and my kiddo needed a trip to the ER. I was hands down impressed with how great the lifeguard, Kaya, on staff was. She came over right away and made sure things were handled well and guided me when I might not have been thinking in the most proper way. I'm still blown away at how calm and caring she was. I'm really hoping staff sees this review as well and gives her the praise that she should have! Even with the incident, we really enjoyed our stay and can't wait to come back another time when we can fully enjoy it all! Tip: they even have a small arcade for the kiddos on floor #2. Perfect size for kids to check-out! Comfy beds, nice rooms, breakfast each morning, a nice renovated and beautiful waterpark, all close to so many restaurants and stores. This place is great! Thank you for a memorable stay- we're hoping to come back and do it right the next time!

I stayed at Jackpot Junction on Wednesday, September 24th as part of a stay and golf package with…read moreDacotah Ridge golf course. I stayed in room 422. Unfortunately, my room was infested with bed bugs. I was bit over 30 times. The bites were verified by a medical professional. I reached out to the hotel management to inform them of the situation via their website but they have refused to respond or acknowledge the issue. I understand that this motel is not a highly rated 5-star facility. I knew that going in. This review is purely to provide a level of "buyer beware" for future attendees.

We stayed there over the weekend and went to the pool hot tub to find out we could not have drinks…read moredown there and got kicked out. This will turn me away from coming there again also was not happy that we could not get into our hotel room untill around 4:30pm.

We live 45 minutes away, yet drive there to dine! The new owners are great, treat us like we are…read morelocals. The staff is all so efficient and pleasant, it's a joy to stop in. The food? 5/5. I highly recommend their walleye-breaded or pan fried, pork ribeye, or one of their many salads or burgers. Honestly, everything has been great. A friend loved the shrimp scampi pasta. We have even planned a stay there for Halloween, they always make events festive. AND the rooms are spotless and have brand new mattresses (that matters)!

I stopped for supper at the palmer house last saturday for the first time in months, had the ribeye…read moreit was absolutely amazing. the service was amazing, the atmosphere feels so nice now that there are new owners! Will miss Kelley! But happy to hear joy is no longer there, she's the reason I stopped coming.

Clean room, fluffy towels, DOG FRIENDLY, good breakfast spread *kielbasa, eggs, ham, waffles,…read morebiscuits n gravy, cereal, oatmeal... secure rooms, friendly staff, big open feild for the dog to run, comfy bed, high shower head, good water pressure, good TV channel selection, fair price, up to date facility. I will be using this place again!

The owner/management team at this Americinn sets a high standard for quality. We have some…read morerelatives that live in Long Prairie so we've stayed here several times. The rooms are very quiet, clean and scent free. The beds were firm but very comfortable. There's a nice pool that's well maintained and kept at a usable temperature. The staff was extremely nice and very efficient. The continental breakfast was a step above average. The dining area was clean and the selection of food was just right. I like that they had some great additions for children, and really aren't we all children at heart? There was a waffle making machine/station which my wife used with the help of the lady who was supervising, cleaning and restocking the area. They had a nice selection of breads and bagels with a toaster. There was also some biscuits and gray with sausage crumbles that you could add if you like. My favorite was the scrambled eggs with smoked kielbasa's on the side. There were little single serve peanut butter and jelly containers as well as butter. There was a refrigerator with fruit yogurt, milk, packages with two hard boiled eggs and for the children there was a fruit cup, apple sauce cup, Brekkies (a soft chocolate chip, oat and flax) cookie and last but not least Uncrustables. There was also single serve cereal containers ranging from mini-wheats to fruit loops. 24 hour coffee service was always spot on. All in all we had a very nice stay at a warm and friendly Inn.