Dr. Hutchens is truly a friendly, confident, painless dentist. He just completed replacing a crown…read moreand it fits perfectly. His assistant Monika is very competent and supportive. My dental hygienist for many years, Melissa ,is just the best and her cleanings always thorough and gentle. I rarely have to wait in the office and I appreciate that they respect my time. I highly recommend Dr. Hutchens and the staff at Broad St. Smiles.

I had been going to this dental place for about 4 years and had extensive work done that amounted…read moreto almost 10k in that time period. At first, I overlooked a lot of things that my gut was telling me. One instance, I inquired about something different from what I came in for, the dentist did work on it right away to my surprise, and of course deducted the cost from my prepaid funds. There were billing errors that happened more than once, being overcharged, even when they say you get a discount. Getting my refund took time because of "corporate" office approval wait. Then I get charged for "periodontal" work $184 when I received basic cleaning - I know full well the difference. I specifically told them that I only want cleaning. With my last appointment I called first to make sure, again she said $184, and I said I want cleaning only then qouted $131. Ok so I go in for basic cleaning, upon being seated, the hygienist said that I'm due for an Xray. I told her I'd rather not at this time as I had extensive work done in their office already. She said my last xray was a year ago. I said it's not necessary, then she calls in the new dentist whom I never met before, and I felt ganged up on both convincing me. I said I'm willing to do it next time or in a year. I asked if they will do cleaning without Xray for now, again they insisted with no regard to what I wanted. So I stood up and quickly walked away. The way they made me feel was awful. This was the final straw for me. I definitely relate to what others are saying about Broad St Smiles. It's a corporate dentistry in which the main focus is to generate revenue as much as possible rather than genuine patient care. Yes, BUYER BEWARE!

I now consider myself a vintage patient here! Dr. Ian Leopold is hands down the best dentist I…read morehave ever had! I originally saw his father, and Dr. Ian has inherited all the skills and patience that his father had. I also go in regularly for dental hygiene with Maria, and am just as happy with her work to keep my teeth looking and feeling healthy! Maria works quickly and I always walk away feeling like I have a new set of teeth. The office is in a beautifully restored Craftsman style house near Highway 101 and also close to Poly. It is clean, calm and relaxing. The front office staff is also attentive and patient. They can navigate the intricacies of billing and scheduling with cheer and ease. Dr. Ian also works on Saturdays, and they can fit you in should you have a dental emergency. They can also recommend specialists in the area if you need further work like dental surgery. The only downside for me is that they are out of my dental insurance provider, but I still get partial reimbursement. I would never go anywhere else because the quality of the work here is worth paying a bit extra for!

Dr. Maine retired...miss him...just have to say he picked an amazing replacement, Dr. Ryan! True to…read morethis dental practice since established in the 70's. Was kinda scared to get a new dentist cuz I'm a special needs patient but Dr. Ryan and her assistant are truly caring n sensitive to your needs. Dr. Ryan listens and she's patient, understanding, gentle...through and through! Plus she knows her stuff!!! If you ever get to have her as your lifetime dentist you won't ever regret it. SLO SMiles is the best place on the Central Coast! Dr. Ryan is an amazing addition to the practice!

If it were an option, I would give him 0 stars. I never felt so degraded before. I've never been…read moretalked to so disrespectfully by someone who is supposed to be a professional. I made an appointment as a new patient since I got new insurance. After filling out the paperwork, I waited about 25 minutes to be called in. A patient had arrived after me and left before me. When I got called into the patient room, the dentist came in and had a seat. He asked me why I was there and I said for a cleaning and x-rays. He responded with "You're just here for a cleaning and x-rays?? Why couldn't you do that with your previous dentist?" in an unfriendly tone. I said because I got a new insurance. He kind of just looked at me and then got up and left. I felt so unwelcomed by this and even asked the dental hygienist if he was a general dentist because he made it sound absurd that I was there for a cleaning. He was the dentist my new insurance had assigned to me by default, I didn't specifically pick him so like don't flatter yourself. He came back in the room for the cleaning and let me tell you, it was so painful, literally the most painful cleaning of my entire life. He did the metal scraping part and it felt very rushed too. I kept on flinching due to how painful it was. He was even trying to talk politics with me. He asked where I was born and if I was born there or here in the US. After that, he started mentioning BRICS. I thought that was super unprofessional and I felt very uncomfortable. After he was done with the scraping part, he told the dental hygienist to finish the rest and left. I have to say, the dental hygienist was really nice to me, she was trying to comfort me but I was so done at that point. If you're a new patient coming in for something simple, don't. This guy clearly only cares about money. What a terrible first impression for a new patient. I'm never going back there again. God forbid you go to a dentist's office for a cleaning and x-rays. Edit: I'm posting this review over a year later because after visiting a new dentist, I was reminded of why I had to switch offices again in the first place. In response to the owner's reply, this review was intended for the office located at 2 James Way, Suite 207, Pismo Beach, CA. I did not confuse this office with another practice. The experience described in my review is my recollection of my visit there and the reason I chose to seek dental care elsewhere.

Dr Negom has been taking care of me since I moved to the central coast for 10 years. He is honest,…read moreprofessional and does a great job taking care of me and my teeth. He has done bridges and crowns for me as well as my semi annual cleanings. He really cares about his patients and making sure they are happy with his work. He will not let you leave until you are happy and completely satisfied. I also like his sense of humor. Once you get to know him he is very funny and I always look forward to seeing him and his staff. Keep up the great work Doc!!

After moving to the Central coast 7 years ago I finally found a dentist! It took me 3 tries…read more I had a great experience and received excellent care. Dr Williamson is a perfectionist and attends to every last detail He is kind ,gentle and most of all a great dentist! He explained my treatment plan in depth and added no pressure. Rachel is the heart beat of this office and kept me up to date on treatment plans, insurance and scheduling. Most of all I felt like I was among friends and felt very relaxed and knew I was in good hands!

Amazing place with top notch Dentists and assistants! Very professional and gentle! So happy we…read morefound them!

Excellent care, staff and dr Ross explained every detail in the procedure. Dr Ross even called the…read morenext day to do welfare check on me. Nice waiting room. Highly recommended

Dr. Ross works very hard to figure out what's going on with your dental issues, always very…read moreprofessional and kind. Amanda is awesome at the front desk, one of my very favorite people! And Lisa is the best Dental Hygienist around (even though I hate getting my teeth cleaned). Go see Dr. Ross for all your dental needs!

I called not once, but twice to verify that my appointment I had passively scheduled 6 months out…read morewas cancelled, and of now the date has arrived and I'm getting emails that I have an appointment coming up. The administrative side of this company is wack. ALSO, they tried to randomly bill me $40 once! I called and they said it was an accident and quickly removed it... I can't help but feel that was incredibly suspicious.

The prices are jacked up and and I was refused a teeth cleaning without X-rays, even though I was a…read moreclient to this office originally with Dr VonStein and had X-rays on file. This would turn a 150.00 visit into a 400.00 visit Unacceptable!

I am happy to write a review for my consultation with Dr Taylor yesterday. First of all everything…read moreabout the office was impeccable. The receptionist was really nice and helpful with my check in. The Doctor took a generous amount of time going over xrays while making notes, explaining possible procedures etc. Dr Taylor was kind, assuring and gave me options to consider. I will recommend friends and family in the future. Sherri D.

Experienced, compassionate, very knowledgeable - everything you probably hope to find in a dentist…read more I find the office environment very calming and soothing, too. Highly recommend!

I was referred to Dr. Weaver by my dentist for a tooth extraction. I paid the $150 for a…read moreconsultation and heard him put down my dentist and endodontist that I had seen previously, and I didn't like that. But his credentials look good so I still considered him. I asked for a second opinion and paid another $150 to talk to Dr. Bush in the same practice. I was willing to do that to get the best care. Ultimately, I chose Dr. Weaver because he is also an MD and I would need to be put under. Today was supposed to be my surgery. I arrived on time and waited in the office for an hour. When I asked what was going on, the reception said they were behind and fixing up two rooms for the other person in the lobby so the surgeon could work on us both. What?? I am here for surgery, not a tandem get er' done fix it. To top it off, at that moment, after waiting an hour, I found out I had been booked with Dr. Bush and not the doctor I had requested! Everything felt wrong, so I asked for a refund and left the office. This is the first time I have felt the need to write a review for a business, it was shockingly bad.

Wow! I was Refered to "Dr Weaver" personally by Johnson Dental next door. When he came into my…read moreappointment to be evaluated for oral surgery, he told me that my dentist was the wrong person to diagnose the problem with dental extrusions going up into both of my sinus cavities. After cutting down my dentist, who was the one doctor who DID read my CT scan and identified the problem in the first place, he continued to talk about why he wouldn't do anything about it. I recorded a video of his "findings" and showed it to my referring dentist. She was stunned by his arrogance, and couldn't believe he would undercut her like that when the diagnosis of extrusion in my sinuses were so clear on the CT scan she had just done... and that I brought in with me. Weaver sent me to a ENT doc, who said Dr Weaver didn't have any idea what he was talking about at all. I was going to ignore this and let my dental insurance deal with him and cover this. Months later I got a bill from some doctor collective billing company in Michigan saying I owed another $120 for a 20min consultation where this guy spent me of his time telling me how bad my other doctors was. I just couldn't pay it in good conscience. Justin Weaver is a good looking guy, and I'm sure he knows and uses it to his advantage. Unfortunately he's gotten away with bluster, cutting other good doctors down, and passing off the responsibility for the work he is supposed to be an expert in, by saying they are wrong and he is right. His opinion meant absolutely zero in my case, and I can't believe my dental insurance company paid him a dime for his bill!