We planned a family trip to the zoo and chose this hotel for its location. I called ahead to…read moreconfirm details since we needed two rooms close together. What I didn't realize was that the number I called connected me to a third-party booking service--not the hotel directly. When we arrived, our reservation wasn't quite right, and I was even charged for an extra room. Thankfully, Mackenzie at the front desk was absolutely incredible. She quickly figured out what happened, personally contacted the third-party service, and got the refund processed right away. She and Brian, another front desk clerk, not only fixed everything efficiently--they also gave us great tips for our trip to the zoo, which made the experience even better. What could've started as a stressful situation turned into a smooth and memorable stay thanks to Mackenzie and Brian. We're so grateful and already looking forward to coming back next year!

Yikes. We've not had good luck with hotels this year at all. For the 2nd time in my life and…read morehappens to be the 2nd time in 2025 I had to request a room change. Upon walking into our room it smelled heavily of cigarettes smoke and a cover up like Fe breeze. My entire family was like 'we are not staying in this room'. To note-it was listed as a non-smoking room. Upon check in, the gentleman was very kind and check in was fast. I go back to the counter and the woman was not nice. I explained we would like a non smoking room and is there by chance another room available. She gave me dirty looks, didn't say a single word to me but did change our room. Literally no words. Just handed me the new key card with the room number on it. Ok. Fine. The hotel itself is very dated. We stayed here on the recommendation of friends. It was packed the entire time. I didn't know it was close to the N Carolina Zoo. So many little kids. Which are adorable. Many young kids excited for their plans for the weekend. Completely fine. Just be prepared you'll be hearing kids late into the night and early in the morning. Along with parents talking loudly in the halls thinking everyone wants to know they are chasing their toddlers through the halls at 5am or 12am. Back to the hotel. Just gives an overall feeling of ick. Large bug carcasses lying in the hallway floors. Some sort of beetle but not a cockroach. Took some pics of the tired furniture/decor, etc. Definitely need some capital improvements to this place.

I am highly disappointed by the quality and condition of this Fairfield, and expect more from…read moreMarriott properties. We have never stayed at a Fairfield that was in this much need of a renovation. The hotel looks like it hasn't been renovated since the 80s, and is tired. The furniture inside the rooms are old, there are no USB ports, a small TV, and a bathroom in bad condition. The bathroom itself had grime in the crevices of the floor and had blood stains in the crevices of the bath tub. The shower curtain doesn't even cover the entire length of the shower, and water temperature is inconsistent. Sometimes it's lukewarm at the hottest setting, but suddenly it gets up to a burning capable temperature. There was a damp washcloth hanging on the shower curtain when we walked into our room, which should have been picked up by housekeeping. This made us wonder if our room was thoroughly cleaned or not. The beds are as hard as a rock and pillows are so flat that you need three of them to make the size of one pillow. The whole bottom floor smells like microwaved food even at night AND in the morning. The staff are kind and informative, which is needed at a hotel but is no excuse for the condition of this Fairfield. This hotel just needs to be demolished and a new, fresher, and modern one needs to be built.

Stayed for 5 nights while my husband had business in town. Nothing negative at all to write about…read more Hotel is in a good location for any place you need to go locally. Room was clean with enough room for us and our dog. Shower had good water pressure. The breakfast was excellent. Every employee we encountered was helpful and pleasant. Bathroom sink was not draining and maintenance showed up within the hour after I reported the issue to the front desk. Would definitely stay again if we are in the area.

Nice hotel right next to the other three major hotels in town. This one is the newest and is the…read morefurthest back off the main road. I had a good experience here with the family with no issues. Staff were great and the room was perfect. Shower was great. Pool was good for the kiddos. They have a large workout room with cardio machines and dumbbells (free weights are rare at hotels). The free breakfast was about average, which I never expect more than at a hotel. But there is a Keriug in the room so you could bring your own pods. Location is right off the main drag in Asheboro. If you have a trailer the parking lot is ok, but if this was full you wouldn't have a place to park it. You would be ok driving around the building as the parking lot does circle it. There is an empty turn below the hotel that might work depending on your trailer? We would stay here again. Perfect location for a visit to the zoo or surrounding area.

First.. I booked a room online and it showed the bedroom separate from the living area. When I got…read moreto the hotel to check in that is not what I got, everything was open together. When I complained the lady told me they don't even have those rooms in the hotel and the website promotes something you do not have. I would have never booked with this hotel I was looking for a certain type of suite. Next our heat did not work in room 211 they didn't send anyone to look at it and she offered to move us to a room that was not even equivalent to what we had so we stayed in a room with no heat. I called today to see why nobody had gotten back to me about the complaints I had. Angelia picked up the phone she basically blew me off and told me I can call back tomorrow and speak with a manager, did not offer to have a manger call me. I explained to her I wasn't going to wait any longer and she told me to call cooperates and HUNG UP on me. I called back to get the number to cooperate and she told me to look on the website and hung up again. Surprised she is still employed if she can't handle a simple complaint. Extremely rude and incompetent. Angelia should not be working in costumer service. I will never stay at this hotel again. False advertisement and rude staff

This place is in dire need of some hard core cleaning and updating. I was disgusted by the…read morefurniture in our room. They doo have some decent breakfast items available if you can get there fast enough to grab them. The walls and bath area are just worn out and gross. I cut my stay short as there really are not many places to stay that are any better in the area. There was a huge pine roach on our wall the first evening. They also shut the water off twice during out few day stay.

This hotel does not even deserve a 1 star rating, let alone a 2.5 star rating. If we had not…read morealready paid in advance, we would have left. I sure hope we do not get Covid-19! We checked in on 11.14.2020 into room 210. Looking at the lobby, it appeared that it was going to be a decent hotel. When we checked into the room however, we wondered why a light was on and the tv going. We then had to go back to the front desk because there were no towels, shampoo, or coffee. (We were told they were out of coffee.) Because we were tired, we went to bed early, planning on showering the next morning. Sometime during the night, we turned on the light to go to the restroom only to find a bug climbing on the wall and another on the desk. After using the bathroom, we then had no more bathroom tissue left and no backup. Early the next morning, we started to take a shower and discovered that there was no shower curtain! We had to shower with water splattering all over the place. Getting out of the shower, we discovered that the walls were filthy with something splattered on the walls in multiple places. Going downstairs to get coffee, we found that they only had a frozen pizza and a bar to go with that coffee...no juice, yogurt, fruit, pastry, etc. (The pizza was just sitting out in bags and were not in a refrigeration unit.) The man working said that someone must had forgot to order and the truck had not come in. Checking out, my husband told the lady working the front desk. We did not even get an apology. The woman told us "thank you" in a nonchalant voice. Can you believe it??

Do not go here the managers and staffs are out for your money I called on October 1st after the…read morehurricane came through after calling our power company they said that our power would not be restored till later in the day so I got in contact with this hotel well lo and behold I book a hotel give them our credit card and our power comes back on I called back told them that we need to cancel because our powers off and there's a trees down in our driveway we can't get out anyway so she says okay I will refund you for the room but I have to charge you the pet fee I said that's fine that's $35 so today we look at our bank statement and it charged $100 cancellation fee great I wasn't even disclosed about a cancellation fee I also told that I was a liar and I never called back well here's your proof On the left in the first photo it shows the time I called to cancel which you claimed I never did on the right and the second photo is both the phone calls stating that I will be needing a room at 10:30 around that time and then at 12:00 calling you back to cancel

Perfect for a cheap, last minute road trip stop. Staff was very friendly, room was clean and ready…read moreearly. Bed was super comfy as well! Only downside is that the water in the shower was backwards so the first two minutes of my kids shower was a very very cold one.

One of the more successful iterations of the tiny-accommodations communities I've seen. (One note…read moreis their website calls these Charlotte-Raleigh for the area. It does note that each of those cities is about an hour and a half away. I cannot imagine why you would consider staying here if you were doing anything in either of those two cities. These seem to me much more suited to the nearby NC Zoo or one of the natural areas in the region.) I appreciate that everything is on one level (no sleeping in a loft where you crack your head sitting up in bed) and that the bathroom is surprisingly large, particularly the shower. There is a single sink, so kitchen and bathing uses are combined into one facility. I guess one of the casualties of this design is any comfortable seating space to read, etc. There are two wooden chairs at the small desk/table, but the only suitable place to read indoors would be the bed (which has a firm but comfortable mattress). The outdoor space is nice provided the weather cooperates. Other cabins are close enough that you can probably hear incidental noise, but people are far enough away that you should get peace and quiet unless people in a neighboring unit get out of control. There's a peaceful pond with a path around most of it. Having walked the compound, I think it would be worth it to pay the nominal extra amount for one of the "view" cabins that would overlook the pond. The zoo is very close by, and downtown Asheboro is about 10 minutes away.

Loved. This quaint place nestled in the Asheboro area which I reside. Glancing at its finest!!!…read more Dog friendly and everything included for a fantastic stay! Nature trails and catch and release fishing activities available!

The rooms look very nice. The staff are exceptionally accommodating. The bed is less than ideal…read morewhen it comes to comfort and the walls are paper thin. I could hear my neighbors popcorn popping before I smelled it. I knew when he was brewing coffee, and you could hear him snoring. It is about half the price of higher level hotels so if you're stopping for a quick nights sleep, it would be ideal.

Nice hotel. Very friendly staff. Clean comfortable rooms. Convenient location. Could use some…read moreattention to details. They advertise as a Hotel when in fact this is a Motel (exterior facing doors). Lots of road noise.

This place was okay. Not the best but not the worst. We felt safe. The room was clean. Staff…read moremembers were nice. Breakfast was decent.

Me an the family stayed here for one night as we come down to go to the zoo the next day an decided…read moreto make a little vacation out of it.. From the pictures online it looked so promising. It dose seem to be recently re designed. The room was nice was semi clean besides what looked to be urine on the toilet seat an a dirty towel hanging on the bathroom door. The beds where comfortable besides the cigarette burn on the bedding.. All in all it was not the worse place I have ever stayed I do wish they would put the cover on the pool as of how nasty it looked..