Had I written this review a week ago; I would have nothing but amazing things to say about my experience with Randy Adams Inc. Then I took my car to a classic car repair shop and was told that the CarFAX reports had been falsified, that no upkeep had been done on the car since the original 2004 factory install, and that there would be an additional $7000 in repairs to be able to safely drive this car and pass inspection. I will admit to this being an emotional purchase. I was diagnosed with stage 4 cancer in early 2021, and told myself if I made it to my 40th birthday; this would be the car I bought and drove to treatments. The entire buying process went smoothly... All my calls were returned by Steve in a timely manner, and driving away he assured me that I could reach back out to them if ANYTHING unexpected happened. I called today to let them know what I was being told, and I was YELLED at by Steve. He said things like, "what do you want me to do about it?" "You keep rambling, get to the point!" "if the documents are false take it up with CarFAX!" I asked him to stop speaking to me in this manner as he had not acted this way prior to me picking up the car and reminded him that he asked to be contacted if anything went wrong. He then put me on speakerphone and proceeded to give be the ugliest dressing down I have ever had! I thanked him for his help (NO HELP) and hung up the phone. Be prepared for the bait and switch when buying from this place! Think twice before purchasing from this lot- you'd be better off to keep going until you hit San Antonio. If this is the place that you NEED to buy a car from; get everything in writing and talk with the owner and not Steve! read more

Yikes. Drove from Austin to check out a car here. Was basically told flat out to forget about it and look at other cars. They did get in a new car that I was interested in. It looked great (most likely because it was at their lot for only a few days) and well, can't say it ran great, they keep all their cars running on gas fumes, so of course this one ran out of gas as soon as I pulled out of the parking space (yes, parking space, not parking lot). That's amazing for an engine by the way. OH and also when I was getting situated in the car the sales guy releases the handbrake. What's the rush man? So, I tell them I'm going to check out another car and I'd be back in a couple hours. After roughly 3-4 hours I'm on my way back to Austin and decided to give them a call and see what happened. Nope, no gas yet. Pathetic. Way to sell a car! read more

Just don't do it!!!!Nothing they said happened like they were supposed to do.Your life can and will depend on the brakes they don't fix.

These people are absolutely terrible at conducting business. I called in to express my interest in a car they had for sale and spoke on the phone with a salesman named Larry. I scheduled a time to come see it, and happily hung up the phone thinking that this should be an smooth process. The next day I go online and notice that my appointment to see the vehicle is all of a sudden a day not open for business, thanks Larry! In addition, the price of the car I had called about suddenly shot up several thousand dollars simply because I had shown interest. No update from the dealership, so I called in to ask what the situation was. He kept dodging the question until finally he said he would call me back shortly with further information regarding this car. After two weeks of waiting, they have lost my business. Absolutely pathetic. Too bad I can't give them ZERO stars! read more

They will screw you over and over. -5 stars if I could. I don't even own a car with them anymore and they still continue to screw me over. Do yourself a favor and go to a high end dealership. It was the best decision I made to switch and buy a car from Gunn. read more

Went in to look at a truck. I'd already done my research on what I was looking for, so there wasn't much to do other than work out the numbers.....the part I hate the most. I was amazed when they came back with a number that was so fair I couldn't argue with it. I've since referred several friends to him with similar results. read more

Back in December 2008, I put a deposit on a 1999 Buick Park Ave and I was clear with the sales person it would take about a week to come up with the money, I was told there was no problem. About a week later I told the sales person there would be another minor 2-4 day delay in getting the rest of the down payment to them again I was told "OK" by the sales person. I offered to bring in another 500 dollars because I felt bad about the delay, again the sales person "Tim" that this was ok. Not more than 2 hours later I was told they sold the car because I was taking too long. I came into their lot to get my deposit back and they offered to find me a different car. I didn't want to deal with them at the time so I declined looking for another car. Randy Adams told me in person that I was taking too long to come up with the rest of the money and he had to sell the car because somebody who was a frequent customer wanted it and had been calling about it for a week. I agreed to buy it for 3300.00, he sold it for 4500. So the warning for all here is DONT put deposits down at Randy Adams. If somebody he knows wants a car and is willing to pay more for it, you'll lose out to his buddies every time. He claims to be a Christian, doesn't seem like one in his business dealings. Better have cash up front with this dealer. Randy Adams sales person's response to all this? "I was trying to give you a good deal, Good luck in finding a car". read more