I bought a car at the at the north I 35 location. While in the process, they answered every phone…read morecall every text within minutes. When I got home I found I had missed a small crack in the headlight housing. I thought I was OK since I was manufacturers warranty as well as an extended warranty that I purchased. The Kia dealership says no because it was caused by an outside influence. Now enterprise won't answer my texts. Weird how that works. Now I am out 1200 bucks for the headlight.

I cannot say enough good things about Claudia and her team at Enterprise Car Sales. My husband and…read moreI had been looking for a Prius to downsize and get a ride that was more fuel efficient. The car was in mint condition, and they immediately went off to fill up the tank and wash the car as we were going through the paperwork. Claudia was exceptional in walking us through the process and giving sound suggestions on warranties. Her manager (I can't remember his name) went above and beyond to negotiate the best interest rate. Great experience and incredible customer service. We will be back when the time is ready to purchase another vehicle.

I really wanted to give this place five stars but I could not. Their online approval and…read moreapplication process is great, except what happens once you're done. When you are done, you start getting communication from five different people to complete your process. Every single person tells you, you are done...and youre not. Every single new phone call comes with a new application process or paperwork that is not done. The last person finally told me I was ready to go.And they had an express appointment for me to pick up my car. When I was six minutes away, I get a phone call to complete the process... Needless to say I was very upset. I finally get there and have to fill out a lot of the paperwork I already filled out because, for some reason, it was not filled out. After all was said and done, despite the promise of an express process, they now had to go get the car and clean it because it was not ready to go. The car was great and I have not had issues with it and the price was good... But if only they could work on the service.

It was so easy to sell our truck to them. We filled out info online and then they quoted a price…read moreand we drove it to car max and within an hour we had a check for the amount they promised. Easy peasy!! If I ever sell a vehicle again I am going here. It was so easy and got a great price for the truck.

I purchased a 2023 Nissan on February 28th this year and I was very pleased…read more with the service I received. My salesman was Mr Fred Ford who was kind, patient,funny and informative ! Mr Ford answered all my questions and i never felt rushed or pressured. I am so enjoying my new car! A very happy customer, F Younger

I highly do not recommend this dealership, the sales rep Quan was very rude and had a lot of…read moreattitude for someone trying to sale a car. One of the reason I decided to go somewhere else in search of a car.

Aiden Witherspoon and his manager Syed provided an outstanding experience from start to finish…read more They were professional, knowledgeable, and truly went above and beyond to make everything smooth and stress-free. Easily some of the best in the business highly recommend working with them!

27 May 2026 I purchased a Camry 2026 XLE a couple weeks…read moreago. However, I decided to purchase the vehicle a couple months ago but my particular car was not available in the area. If it had not been for Mr. Otiz it would not have happened. My first gentleman I spoke with was Mr. Jose Otero, the general manger of the sales department. Over the next several weeks he looked for the vehicle in the Houston regional office where initial factory distribution arrives. He found a car in another city and had Israel pick it up the day I came in and had it processed it and available the next day. During the process Israel Salvador, a senior salesman, helped finalize the purchase, and since he has been my go to man working with Mr. Otero. Also Israel has spent time explaining the operation of the new features of the car and installing a couple promised add ons. I want to reiterate how Jose much went out of his way to find my vehicle and then give me both a fair trade in for my 2020 Camry and a good price that was acceptable to me. If you want a car at Universal, seek out Israel and if necessary will work with Jose to make it happen. The final and usually most painful part of buying a car is finishing the sale in the back office. Jose de la Cruz completed the paperwork with ease. A true professional in his job.

Crap. If I could give negative stars I would. Took my truck here for a second opinion on a lifter…read morenoise. Said the transmission was shot and caused my engine to fail. Paid $6700 for a whole new engine, transmission, and transfer case. Took over a week to do. Got it back, drove it for under a week and started running rough. Check engine light came on and was running in safe mode. Wouldn't go over 25 mph. Took it back 3 times and he said couldn't get it to run funny. So he gave it back to me. Did that 3 times. Last time he told me I should take it to the dealer to see about a computer. All the 5 stars are from friends or family. Not real. Don't take your car here. This guy is a car salesman, not a mechanic.

Took my car to Kenny at vampire. It was leaking oil, he kept my car most of the day and then called…read moreand let me know that there were multiple leaks. He told me that I should use a product that I can pick up at an automotive store and that would sort out the problem. He then told me I didn't owe him a thing. So refreshing to find a genuine good guy in this world. He could easily have taken my money and done expensive repairs. If you are looking for a good place to get your car fixed go to vampire. Get an honest opinion and not someone trying to take as much of your money as they possibly can. CUSTOMER FOR LIFE!!!

I bought a used CPO truck from Jordan. My salesman, Tim Lee, was very attentive, knowledgeable and…read moreengaged in the whole process. I've bought a dozen cars in my time. Working with Tim and the managers at Jordan definitely ranks up as one of the best sales experiences I've had. There was an issue with possibly not driving the truck off the lot that day. Tim, managers, and repair people worked to ensure I drove off in the vehicle I wanted. I highly recommend Jordan, Tim Lee and the whole team. It was a very positive experience.

I recently had the pleasure of purchasing a 2024 Ford Bronco Badlands and I had to share the…read morewonderful service I received. From the moment I walked in, I felt so welcomed and valued as a customer. William Dee, our salesman, was so knowledgeable and attentive to what best fit my needs/preferences for a new vehicle. He took the time to explain features and options in a way that was easy for me to understand, making it a stress free experience. I appreciate Jordan Ford for their transparency and honesty in pricing with no hidden fees or surprises. I absolutely love my new Bronco Sport! It is everything I had hoped for and more! If you're in the market for a new vehicle I HIGHLY recommend visiting Jordan Ford and asking for William Dee. You will not be disappointed!!!

First the good - Joe is a great salesman. Very responsive and knew his inventory. He is the…read morereason this isn't a one star review. Then the bad. USAA members - they do not want your business. They are very slow and, according to their finance guy Ray, "don't like doing business with them." How World Car lives in San Antonio and has employees like Ray confuses me. Ray was rude to USAA financing on the phone (watched that live) and personally rude to me. If the GM has not gotten involved, I would have left. Their paperwork processes are horrible. We had the deal done - and I waited in the dealership for 4 hours. I wish I could have taken a nap. The car had a flat tire. No biggie, they offered to replace it. But no one replaces one tire and they wouldn't replace two. So, I offered to buy the second since it is unsafe to have one mismatched tire. They couldn't make that happen - so I have to go find a replacement tire on my own. You always want to feel good about purchasing a new car. Joe can hook you up with that feeling but every other part of this dealership will leave you wishing you had gone somewhere else.

If I could give them zero rating I would. My Son in law was called to do an interview there, he was…read moredressed very nice, showed up early, excited because this is his first job interview at a dealership. He was approached by a Salesman who asked him if he needed help and when he advised that he was there for an interview, the Salesman quickly changed his demeanor and told him they would not talk to him because he needed to change into a suit and tie and that he could go down the street to the Goodwill and get one and then maybe returned. I'd understand if My son showed up in some cut up jeans or tshirt or maybe even in his tennis shoes but he showed up in boots, nice pants and a button up collared Magellan Shirt. My son was literarily shocked by his words, but still didn't retaliate and just said no thank you and left. While sitting in the car, another dealer called him and he went right over, he immediately apologized up front and told them that he understands that he may not be dressed appropriately for this type of interview but that he was a hard worker and really interested in the job and the Salesman there was like no worries we don't judge you by what your wearing and even told him that they provide Polo shirts for their workers.He then proceeded to meet the hiring Manager and they we're impressed by his interview and hired him on the spot. He now is employed for Nissan right across the street! People need to not judge a person by their cover but by their work ethic, I'll never buy from that dealer and will continue to spread the word. it's no wonder this dealership has a low rating from others and glad my son is NOT a part of this team.

First I would to say this place is awesome. Patrick and Larry helped me get into a car that I love…read more Other dealerships said no but AutoSelect said yes. I had a very low down payment and my monthly payments were I wanted them to be. Good or bad credit they work with you and they treat you like family. Please go see Patrick and Larry

From the owner: Our goal is to aid car buyers with any auto sale negotiation. Patrick Simon and his team have the…read moreexpertise in sealing advantageous deals for both the client and car dealers. His methods are the new way of doing business that gives customers peace of mind when purchasing their vehicle. Auto Select's goal is to help customers get into their dream vehicle while providing them the best experience possible. Patrick Simon is passionate about what he does and cares about the customers more than the overall deal. He cares to give them the best deal while giving them a great experience. He loves the confidence when they get the best deal while attaining a friend. It is his goal for clients to do business with Auto Select, now and in the future.

Absolutely superior...After over twenty years in the military and hundreds of rental cars and…read morerental car offices all over the world, this is the best...Geo as well as the manager are awesome! They made a very stressful situation (my personal vehicle in for maintenance, so i needed a rental) so easy. Thank Yall!!

MJ, Chris, and Kevin took great care of me when I came in to test drive a Tiguan. They had the car…read moreready in just a day after I said I was interested. Bought the Tiguan. Love the car. Would totally do it again. I also appreciate the transparency in posting the KBB FMV next to their asking price on their website.

Recall repair and oil change. Ended up with a tire purchase too. The service advisor was great…read more Even the manager stepped in to ensure I was getting helped. Work done timely and with photos. Reasonable pricing. Fast turnaround around. Why only 4 then? 3% charge if using credit card. Which most people do as who carries $600 around ? Many charge 3%. BUT here's my rub - No accounting - dealer claims I paid cash for the repairs and charged me 3% - that means they don't claim the 3% as income AND I can't claim the 3% as expense. My receipt does the repair work and cash paid - not the extra $60 for processing. Moreover they said the debit card is not subject to the 3% charge. Why? Same processing service. Finally - they don't tell you up front - which is something the service advisor should do out front. Heads up to the 3% or use debit card - or get the cash. I would have saved $60. Seems like a little bit it's really not. Bit not enough to lose more than one star

Absolutely terrible business. We were supposedly the first people to look at a Kia forte and right…read morethen and there we decided to get the car (on a Thursday, 7pm). Randolph was closed and so we only needed the bank's approval to get the car BUT they told us they would take the car back to get serviced/ detailed and it would be ready for us the next day around noon. The next day they call us back just to tell us they have sold the car to someone else!!! End of call they said they would call us back. Never did. We ended up calling them back and the next 1-2 phone calls they were running us in circles but this time telling us there was too many issues with the car and they can't sell it to us. Don't think about getting a car here unless you want your "purchase in progress" sold right behind your back.