Such a GREAT experience here and would recommend this CarMax to everyone! I did most of the…read morepaperwork online so it did make it easier when I got there. We were early to our appointment but Leo helped us as soon as we came in, he had multiple customers at the moment but was putting the effort to help everyone as much as he could! They were short staffed so it did take a little longer than it probably would've but everyone there was apologetic about the wait time and you could tell they were doing what they could! I'm so happy with my experience and will recommend this location to everyone now!

Purchased a vehicle and 1 month in I have nothing but problems. The fix is to keep taking it back…read moreto them so they can keep fixing it. All this just because they won't admit that they sell nothing but lemons. The customer sales lady even had the gall to say her job is more stressful than mine and she "understands". My advice is go to the dealership and dont deal with non car people. The customer service is great but only becuase it has to be when you sell a bad product.

Dear Management, I…read moream writing to express my disappointment with several recent experiences involving your dealership. Approximately one month ago, my family negotiated the purchase of a vehicle and completed the necessary paperwork in advance. When we arrived to finalize the transaction, the agreed-upon terms had changed from what had previously been discussed. As a result, we left without purchasing the vehicle. About a week later, we decided to move forward despite the changes because we still felt it was a reasonable deal. We arrived with financing pre-approved and most of the required paperwork already completed. What should have been a straightforward transaction instead took nearly eight hours to complete. During that process, information was misplaced, documents had to be resubmitted, online forms had to be completed multiple times, and paperwork had to be redone in person. It was, without question, the most inefficient vehicle purchase experience we have ever encountered. More recently, we became interested in a used vehicle listed by your dealership. We specifically requested a copy of the inspection report before making the trip to the dealership. We were told it would be provided the following day. Instead, we repeatedly received requests to "come in" without receiving the information we had requested. A few days later, we were informed that the vehicle had been sold. When we explained that it was the only vehicle we were interested in, we were later told that it had not actually been sold and that there had been a mistake. Since then, we have continued to receive inconsistent information. The common theme throughout these interactions has been poor communication, lack of follow-through, and an apparent focus on getting customers physically into the dealership rather than providing the information requested. Mistakes can happen, but the repeated inconsistencies and inefficiencies have significantly diminished our confidence in your organization. I am not writing simply to complain. I believe management should be aware of how these experiences affect customers and the reputation of the dealership. We wanted to do business with your organization, but the process has been unnecessarily frustrating from start to finish.

ZERO STARS! DO NOT…read moreDO BUSINESS WITH THESE CLOWNS... They cannot be trusted. Pre-Owned Vehicles go in to Service when you are waiting to go in Finance. BEWARE! They are selling junk!

Sold our truck to CarZeus, and it was the fastest, most hassle-free experience out of all the…read moreplaces we got offers. Not only that, but they gave us the best offer, in less time, and the check posted to our account within the hour. We were purchasing a new truck that arrived sooner than we thought, so we didn't want to take the time to sell our current truck ourselves. Fortunately, we avoided taking the time to formally advertise, give test drives etc. by using CarZeus. The staff was also the most friendly of anywhere else we tried. We definitely recommend CarZeus for selling your vehicle, versus the effort involved in sale by owner!

I was looking around to sell my 2021 GMC Acadia and literally spent a week looking for the best…read moreoffer. CarZeus had the best offer and the process of selling it was soooo fast. I was able to do most of it over the phone and just went in to sign off and was given my check. Fastest, stress free, hassle free! We worked with a guy name Joe and he did an amazing job!

I actually started the process online, and J Flores was ready for me when I got to the dealership…read more From the beginning, he made everything easy, fun, and completely stress-free. He took the time to answer all of my questions, never made me feel pressured, and helped me find the perfect Mustang for me. Buying a car can sometimes be overwhelming, but J made it an exciting experience from start to finish. He was friendly, knowledgeable, and genuinely cared about making sure I was happy with my purchase. If you're looking for a great car-buying experience, I highly recommend asking for J at Bluebonnet Ford. Thanks again for making this such a fun experience!

Worth the 30 mile drive for me! I reached out to Bluebonnet…read morevia their website after walking out of two other dealerships who had large inflated costs from what was advertised. I was connected to Jorge and Melissa who assisted me in providing additional details on some Bronco models I had found on the site. After phone conversations with Melissa, she adjusted to my busy schedule and was able to assist me in narrowing down my choice to a single model. I filled out the credit application online, walked in the next morning at opening, and was able to do a quick test drive and finalize the numbers with no hassle! Sheli was also so informative and even found me a lower rate to finance my vehicle. And on top of all that, Melissa and Jorge were even able to assist in having the new vehicle delivered while I continued working. I am recommending this dealership to anyone looking for a new Ford!

Bought a car from this location recently. So far I've had no issues with the car so that's been a…read morebig positive. Also positive, the staff there was friendly and helpful, it didn't take a long time to purchase the car like it can at other dealerships. My only negative is there was a lack of attention to detail on a couple things. They detail the car when you purchase and I specifically asked them to clean some sticky substance I found on the inside of the car. They said they would but they never did. Also, the car only had a quarter tank of gas when they gave it to me. These are minor things, but leaves a bad taste in your mouth when leaving. Overall, good but not great experience.

I took my aunt there yesterday to purchase a car. We took test drive on 2 vehicles. She decided…read moreon a vehicle so we started the process. We were given the figures that included warranty price. This was the number that stuck out to me. We did not like the number so we started negotiating and apparently there was a $699.00 fee added for dent protection that I missed. So after negotiating they could not meet our number we wanted we declined. They printed out invoice for cost of vehicle. We went to get a cashier check. When we after paperwork done we handed them check to complete transaction. We were advised that it was short $699.00 dollars. I told salesman we went based on invoice. He proceeds to tell they left off the $699.00 for dent protection. At this point my 82 year old aunt was quite frustrated and decided to go forward with purchase we had been there most of the day. I mentioned to salesman we did not ask or want protection plants started that it is added to all vehicles. They wound not remove so bottom line is the posted price is not true and correct you need to add $699.00 to that number. It upsetting that we were able to get that fee removed. My aunt was in need of vehicle had her car totaled in a acres couple of weeks ago. This was her first experience in purchasing a car her late husband always did this so she had very little patience. I think I would have walked away but she just wanted it done. I regret not looking at the numbers more closely. I have purchased more than 20 plus cars and have not paid for a product I didn't choose! I will be in the market for a car at the end of the year and so will two of my sisters I don't see us going to this business! I have never done a review on a business positive or negative until today. Please excuse misspelled words was not able to correct without going back to error and starting over. I sure hope Eco Park sees this review!

Its a little garage, hard to tell where to pull in, not a lot of frills or comforts, but they're…read moregreat guys and they do great work. Straight-forward, friendly and professional.

Sam is the man. Very friendly. No Bologna, tells it straight, transparent pricing and quick turn…read morearound. 10/10

I'll start by saying that I had a unbelievably amazing experience at this dealership. I've had my…read morenew truck for a week now and it's been nothing but pleasant. On the Saturday of my purchase I had been to 5 different dealerships and received the same pushy greedy behavior that you'd expect in a car salesman. Very unwanted and while at another dealership in San Marcus waiting for a truck that they were advertising (it wasn't even there) I was looking at a 2020 F-150 from this dealership in New Braunfels. I called the location and got connected to the BEST salesman I could have asked for, Doug. Doug was very professional, personable, friendly, and just flat out helpful. When connected to him he was able to locate the vehicle to make sure it was there to look at unlike the other location I had just been to. When my dad and I arrived Doig had brought the vehicle to the front so it was easy to get to. Once I went for the test drive and looked over the vehicle I was very happy and ready to purchase. I was anxious because I had never purchased a vehicle before and had not had any good experiences up to this point. Doug made it very simple and easy to understand what I was needing to do, he helped me with my trade in and got it as close to my desired trade in amount as possible which other locations wouldn't bother to do. The finance guy Mr. Ramirez was also very helpful, he made everything simple and pointed out and explained everything I was signing. Thank you so much Doug for the amazing service a pleasant experience with buying my first truck. I will recommend you to anyone I know that is needing to get an new vehicle.

GO SEE DOUG!!! My experience at Bluebonnet was EXCELLENT! From the moment I sent the inquiry online…read morelooking for a tow rig, to the customer service assistant that connected me to Doug Baswell, to the Sales Manager Taylor, financing, the whole thing was a GREAT experience! I was looking for a very specific piece: White Dodge 3500, crew cab, 4x4, 2012 or older (*pre DEF fluid) HO Cummins, Automatic, low mileage (@100k or less), 40/20/40 front seat, and then must pass my visual inspection. and it did, almost, more below ;) DOUG NAILED IT! He looked and looked, found me the exact truck at another lot. I came down, and knew I liked the truck. while walking around it, noticed some condensation in both headlights. fast forward a few weeks after they had cleaned it up, and I took delivery, I noticed during rain and car washes, the condensation continued relatively regularly. Long story short, one phone call to Taylor, a few days later drive down, and met Coby, service manager. Coby was AWESOME! I came in, was introduced to him, he walked out looked at it, and asked me to schedule another day, he wasn't expecting me. When I explained how I had scheduled this day, he handled it like a pro, and made me feel great about my decision to do business there. Service after the sale is paramount! I prepared for a few hour wait, settled into the customer wait area and working on my laptop. No sooner than I finished a few emails, Coby returned keys in hand, big smile, and says "It is all ready to go Mr. Adams!" ... I was blown away. Hands down I will be a loyal advocate, and it is no wonder people drive so far and wide to buy from this great family owned company! Great Job to the ENTIRE team at BLUEBONNET Certified!!! Happy Customer, John and Meme Adams

I recommend Slipstream to anyone looking to buy or sell a car. I was looking to sell my mother's…read morecar and was worried the process was going to be overwhelming and that couldn't have been further from the truth. Eric was clear in his communication and genuinely caring. He was extremely considerate of my mother's chemo schedule - even sending an email the morning of her first infusion to let us know he and his family were thinking of her and wishing us the best. After purchasing the car (beating every offer we received), Eric arranged transport from Louisiana to Texas. He let me know this could be the most painful part of the process and it couldn't have been easier, it felt like total white glove service. Eric and his team treated my mom and her vehicle with genuine care, which meant so much to our family. Thank you for making everything so easy! I can't wait to sell my own car to you this month!

Eric is the best and very easy to work with. There were a few hiccups with my bank trying to work…read morewith Slipstream and there was never a point where he was anything less than professional and punctual. Car buying is a process that many of us dread but he never made me feel like I was being taken for a ride. He was open and honest about the vehicles and I hope to refer him out to anyone who needs a car

Brian is the man to see!! I purchased a truck from them July 2025, it is now January 2026 and it…read morehas been one of the most solid and best running vehicles I've had, he even made absolutely sure the truck had everything ready to go and fully detailed, and even went out of his way and put brand new tires on it for me, if I'm ever in the situation to get rid of this one and get a new one I will definitely go see him again, I know it seems like a small place but it's definitely worth giving them a shot, 10 out of 10!

Bought a vehicle from these guys from the day I drove it home the truck was nothing but major…read moreproblems. When told that the vehicle was fixed it would just break down again. I was verbally told by the salesman before I bought the vehicle that if the vehicle isn't up to my standards I could bring it back and they would make it right. As of right now I have owned the vehicle for 3 weeks and I have driven it twice and both times it has broke down. This dealership has basically washed it hands of trying to help me. Also after looking at my paperwork and calling the financial I found out that they didn't put my full down payment that I put towards the vehicle. In short these guys run a shady business and sale crappy vehicles. I wouldn't waste my time.