Brand new from out of town and my car immediately breaks down. I don't know anybody and I have to…read moreget it towed somewhere. I had, had so much done to it recently that even if I knew anything about cars, I wouldn't know what the hell the problem could be now. I looked up places, literally sorted by distance, called and left a message and moved on to the next one on the list. By the time I was finished talking to the next option I already got a call back. Told him a little about what was happening and told him I was going to work on getting a tow. Your results may vary, but from my experience, anything related to car repair as a woman who knows nothing about cars can be really stressful. I don't know enough to discern if they're telling me the right thing or taking advantage. They showed me the codes. Asked if I knew how certain things worked. Literally explained to me in a way that I could actually understand what was wrong with my car and what they needed to do to fix it. AMAZING!!! I dropped it off in the afternoon and picked it up, running just fine, mid-day the very next day. Absolutely honest, kind, and reasonably priced work. You'll be my go-to place now! Thank you Poorboys!

They came to my house and replaced my radiator. They were affordable and knew what they were doing…read more Got me right back on the road

Great service. Knowledgeable and friendly employees. Worked on all of my vehicles. I will continue…read moreto go back.

Great service. New engine installation on a 2012 Dodge Ram. Took longer than expected but some of…read morethat was shipping. Professional. Ask for Sean.

This is the encounter I had with the dealership…read more.. Initially, the communication was good throughout the week. Since I had a 2 hour drive to get to this dealership. Trinity Kosy had me place $500 to hold the vehicle (which I now advise extreme caution on doing). I was informed that it would be returned if there was fault found on their end (there was) and when I asked for my money to be returned. Well, it was definitely not a hassle-free experience. Quite the opposite in fact, they tried to get me to put the money toward another vehicle and kept using the language "partial payment". The customer service manager repeatedly kept telling me "here is what we can do". The listing accuracy for this vehicle is also inaccurate. All the tires are different, including the spare in the back. One of the tires was a 2008! The battery was corroded. It is not a keyless entry and only one seat warmer worked. Along with several other things wrong with this vehicle. The check engine light was on which the dealership did make me aware of prior to my arrival and later disclosed to me it was a cylinder 3 misfire but that I could drive the vehicle home and bring back at a later date for them to fix. All the other issues that I mentioned above were never disclosed to me, despite me asking several times was anything else wrong with this vehicle. The customer service was just as bad with intimidating, bullying tactics throughout the visit. Not to mention the financing where they (Tyler) promises to take 2k off if you finance with them which is not a deal when they are charging you 12% interest. Do not buy from this dealership.

My son, against my wishes, bought a truck from these people today. It looks like they just got it…read morein today as a trade! It was extremely nasty! I told my son they owe you a detail!!! (Who sells cars like that?) He said they didn't say anything about it being detailed. I told him he should've said something, but in all reality, they should not have let him take it like that. Don't they know word of mouth is everything! I already told him I knew nothing good ever comes out of there. I know personally.

Very good work and honest people To deal with. Best Place in chandler Oklahoma to get your car…read moreworked on

Quality service, fast turnaround time, and good Christian people! Daniel strives to make sure…read moreeveryone he talks to about their car issue knows exactly what is wrong and explains it in a way we non-mechanic people can understand.

Locally owned shop with very experienced technicians. Very friendly and always keeps the customer…read morein mind with pricing.

We had two tires blow on our RV trailer. While we had roadside assistance, they weren't responsive…read moreand it was getting late. They team at Newnam's we're fantastic. Their responsiveness and creativity to get our second tire replaced got us back on the road so we weren't there all night. Awesome crew! Can't say enough of how helpful and great they are.

Never Again: Why I'm Done With Ford…read more Never again will I drive a vehicle that needs to be Fixed Or Repaired Daily. I've owned three Ford vehicles. My first was a 2008 Expedition, purchased through military sales while stationed in Korea--zero issues. It gave me confidence in the brand. But everything went downhill from there. My second Ford was a 2015 F-150 Platinum. While driving on cruise control back to Ft. Sam Houston, Texas, the truck suddenly slammed on the brakes--as if something were in the road. There wasn't. It scared the hell out of me. When I took it to a Ford dealer in San Antonio, I was told that the recall for this issue had "already been completed," and they refused to fix it. I traded that truck in as-is for a Chevy and moved on. Unfortunately, my next mistake was buying a used 2017 F-150 Limited from Patriot Auto Group in Chandler, Oklahoma. Let me be clear: do not buy a used vehicle from them. Either they knowingly sold me a flood-damaged vehicle, or they were too careless to realize what they had. I thought I was getting a good deal. I was wrong. The truck's driver-side running board wouldn't function properly--it took eight weeks and a call to one of the owners just to get aftermarket replacements installed. Then the real nightmare began. While driving, all the electronic systems--warning lights, headlights, turn signals, radio--would flash erratically. The horn quit working. The engine would randomly shut off while I was on the road. All I could do was coast to a stop and pray it was somewhere safe. I took the truck to Bill Knight Ford. They charged me over $4,000 to fix it. They claimed some kind of leak had caused electrical damage. After two and a half weeks, the exact same issue returned. When I brought it back, I was told it would cost another $11,000 to fix it. When I questioned how I'd already paid them to fix this exact problem, they said they'd "discount the $11,000 by what I'd already paid." That's not a discount--that's charging twice for one repair. I contacted Progressive to file a claim. They told me the truck wasn't covered because I bought my policy in Texas and the repairs were in Oklahoma. They also casually mentioned that the windshield had been replaced--a clue that there was prior damage not disclosed to me. I still have the truck, and I fully intend to sell it as is, just like I did with the 2015 Platinum. And if someone ends up getting injured due to this vehicle's faults, I'll sleep just fine. I have documentation showing I tried to fix it and that Ford failed me at every turn. Bottom line: Ford, your trucks aren't just unreliable--they're dangerous. You lost a loyal customer. And to Patriot Auto and Bill Knight Ford: shame on you for your dishonesty and failure to stand behind your work. This F-150 may be Found On Road Dead, but this time, it won't be my problem.

They helped me out of a jam, mounting a tire for me when they didn't have to!!! Very friendly and…read morecourteous