Best place to buy a car! Staff are nice, knowledgeable and efficient. They treat you like family…read more Great prices too.

Although we didn't buy a car, Aaron was great! He was helpful, understanding, and personable. I…read morewould recommend buying a car from Aaron, for sure!

I Came for a diagnostic, didn't receive a call back in two days, call up to find out the diagnostic…read morestill hasn't been ran, pick up my vehicle but now with a disconnected radio and drained battery(both issues that weren't there prior). Service manager Tim said the techs "have no clue what happened." Go figure, wouldn't take any vehicle I own or company owns here. Extremely untrustworthy! Shows why this isn't a 5 star Ford....

I'll start with, the only bright spot with this car buying process is Elias. This guy was so nice…read moreand helpful. Let's get into it. My wife totaled her 2020 Ford Fusion so we were on the hunt for a basic SUV all we really wanted was a bigger screen for navigation purposes. We told them over and over what our payments were ($377) with an incredible and unbeatable interest rate (.9%). We were realistic in that we probably were NOT going to get that rate again. That was okay. We knew that going in. We started with saying that we were interested in an escape or eco sport. Something on the cheaper end. Obviously there is limited inventory so neither of those options were available. We were shown a 2021 Nissan Kicks. - valued brand new at about 19.5K. Right in our price range. There were no floor mats, the car was dirty but had the basics of what we needed. We test drove it and started with numbers. (The real fun part). Elias was open about how at this dealership they AGREE on a price. Which we settled on 24.8K. In my opinion STILL overpriced but it's fine. We were told "at this point we just want to get rid of this car". Tyler, the manager came in after I countered and basically said they couldn't go down any further. That they would then lose money on it. He said "I don't ever want to get someone in with finance and then their payments are double what they thought." When we moved to finance, I started to get cold feet. Yes the maintenance package and the warranty was great but it would make our payments $502. Our fusion payments again, we're $377. So we were already over budget. Not once did finance give us the total of the car. They focused on ONLY telling us how much our payments would be. I mentioned 3 times how I wanted to come back on Monday with a down payment and was basically dismissed. And was told "well the difference would be $50". Doesn't matter. The moment someone says I'd like to come back, that's a hint. Or at least it should be. When I finally got all the paperwork together the next day imagine my surprise when I saw the total amount financed was 35,000. For a car that OFF THE LOT costs 19.5K. This car was used with 4800 miles. Not to mention with interest the total amount of the car would be almost FORTY THREE thousand dollars. That is more than my F-150 cost brand new. When we called to ask about possible return of the vehicle since this was WAY out of our price range, finance said "we don't accept returns". Tyler, the manager said "let me get more information and I will get back to you soon" ...2 days later and I still have not heard back. Bottom line is, it wasn't a horrific deal but we definitely could have gotten something else for $502 a month. We just should have taken our time and resisted the pressure.

Dishonest and unprofessional dealership. Would not recommend pitcher a car from them and do NOT get…read morethe warranty. It is a SCAM! 7 trips (not an exaggeration) to the service department and they somehow still can't figure out how to repair the AC correctly. Convenient though that they charge a $100+ fee every time I come in to get it looked at even with having a warranty. 3 months into the process and AC is still not working correctly. They must know the warranty is about to expire. Why drive to El Reno to this awful company when there are lots of better options in the city? They don't care about their customers.

Got a car here JR Lonelodge helped us out! Gave us a fair price and reliable service.read more

TOP TIER SERVICE I had an absolutely incredible experience…read moreat this dealership! From the moment I contacted Christen to inquire about a car, she went above and beyond to make sure I drove away in the perfect vehicle. She was very responsive and worked quickly to find the perfect car for me. She listened to my needs and my budget and sent me pictures of the car she had in mind for me the next day! I purchased the car that same week. Christen provided such excellent service that I went back three weeks later for a second vehicle! She began crunching numbers and exploring every possible option to fit my budget and my needs and made sure I got a great car and an excellent deal. It's rare to find a team that genuinely cares more about the customer's satisfaction than just making a sale. If you want a stress-free car buying process with people who will truly advocate for you, look no further. I couldn't be happier with my new vehicles! 10/10!

This place definitely sucks. Dumont agreed to asses some damage from a front end loader and perform…read moreSome basic tasks like changing the oil. So, my insurance company towed my 911 there in May. After five months and exactly zero progress I told him I was going to have it sent to another shop. He promptly threatened to charge me with storage fees.

I own an older 911 and have had it serviced (major and minor) at this place for over 5 years. I…read morelove the service, experience and price. I've yet to throw them a curve as they get it right the first time. Good folks doing good work!

Amazing staff and service. Highly recommend heading over here, no matter where you are in OC…read more Staff is so very patient and helpful they helped me with my complex needs as well as my cars needs.

The did a great job on the collision repair, but I was upset when i gave them a full 80% charge and…read morereturned to me with 7% charge.. I had to asked them to plug it in before I pick up the car. I had to go straight a supercharger just to make it home. Also was upset that the white leather was not covered because you can see dirt prints where you can someone with dirty hands and clothes sat in the seat during the repair. I had to go straight to O'Reillys buy leather cleaner before the seats condition get worst. Besides those customer service complaints, I will return for future after market add ons or acute cosmetic body work. Plus they are the only shop the work on Tesla's.

I had a very unique situation that involved buying a non running car out of state (Im in CT, car…read morewas in OK). The transport company I choose required the car to run to be picked up and delivered to CT. I had it towed to Off campus and all I can say is WOW! Service, communication and over all experience far exceeded all expectations. Pricing was extremely fair and was one of the easiest transactions every! If you are in the Norman OK area.... you MUST check these guys out!

I had the absolute best experience here. If you are looking for someone to fix your vehicle give…read morethem a call! They are honest and fair. Amazing dude, so friendly and funny and treated me like Family. Was patient and answered every question I had and now my Volvo is running like new again! I will never go anywhere else again, he went above and beyond for me!

Fantastic people to deal with - I would highly recommend Bob Moore Mazda. This is the best bang for…read moreyour buck vehicle you can purchase and the Bob Moore Mazda team makes it so easy to get your new ride.

Very good car trade but the after has been terrible. Finance applied both my current and another…read moreaddress I was unaware of at signing on all legal papers. The other address I've never lived at. After I told sales what my address should be they never fixed the address issue and sent my trade refund check to the other address. Thank God the resident of the other address has been honest to allow me to drive to them and get my documents and check. Bob Moore has yet to resolve the address issue, never in my 25+ car purchases have I ever had such a post purchase headache.