Highly recommend for all home security needs. Extremely professional, latest technology, and able…read moreto meet our needs in a timely matter. We have been using them for several years. Customer service also 10/10.

Zip Code 46062. These folks were inadvertently contacted for a small camera porch inquiry, but our…read more'communication wires' got crossed. Due to similar names and back and forth phone calls, I had mistaken them for another company. A well dressed, professional Dave Rogers arrived during actual contracted company was in the middle of installing. Dave was gracious and seemed to understand the 'mixup'. My reason for the rating is that their quote was competitive over the phone. Very professional. As in the actual contracted company, they were interested in helping install a pre purchased outdoor security camera when others weren't.

Really could not be more pleased with the service we received from Chris and his team. My family…read morejust moved to the Fishers area and we were interested in a security system for our home. We contacted ADT and had a rep to our home, but his follow up with atrocious. I still have yet to hear back from him. Even HIS manager reached out over email to ask how he could help and I haven't heard back from him, either. And that's after two or three legit emails. After finally getting a quote from ADT and another provider, slightly more informed I decided to give Chris Bradford a call with Secured Home Solutions. He was a breath of fresh air. He answered my call, understood what I was looking for and was willing to work with me on pricing. He went to bat for us and we really appreciate it. Next best thing....he was at my house to install our system the very next day. Amazing customer service and follow through. This is how EVERY customer should be treated. Don't mess around with any other ADT rep. If you want to be taken seriously, give Chris a call. You will not be disappointed.

Tried to contact them about installing cameras in my companies office in Greenwood. As soon as I…read morestarted to explain what I needed the person I was speaking to hung up on me. I never got to explain why I was calling them. I think they thought I was trying to sell them something which was NOT the case!

I was impressed on how they made the duplication so fast and easy! When i went home to try the…read moreduplicate it is like the old key that we have like one in and my knob open right away! The price is also way cheaper than those in Kroger, Walmart and etc!

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The company who had our alarms and camera system was bought out by . I never signed a contract…read more guys. It was on a month-to-month basis. We sold the building and they claimed I signed a contract that I had to give them 30 days notice plus they would charge an additional 30 days after that billing cycle. When we canceled the contract, we were only one week into the billing cycle and they for that month plus an additional month. Pretty practices. Glad I'll never have to deal with them again.

We are about a month into our service. Shalena was amazing to work with. She responded quickly and…read moreanswered all of my questions. I even had an issue with some of the contract language that the owner addressed personally. Dustin did a great job with the installation. Overall, our service has been great and their pricing was great compared to competitors.

I first hired Big Brother Security in 2008, when he first started out in business commercially. I…read morebecame aware of his work when he was designing systems and installing cameras and other equipment in large warehouses throughout Indiana. Since he was new in his business journey, he agreed to design a elaborate security system for my business. Obviously, the equipment is become better over time and I have worked with him over the years in supporting my system that has 24 cameras. He is always prompt when called, and he is dedicated to his work, as he is an engineer by background. Even designed a small discrete camera at an entrance with the doorbell included so individuals could ring the doorbell if they needed access to the facility. This particular unit has an armored cover and is very discrete, so we can see who wants to come in. He designed and fabricated this camera in his facility, and brought it to us fully built and ready to install. It worked immediately when he wired it in and fit our needs exactly! Only a qualified, experienced technical engineer could see ahead enough to plan a system that is capable of being upgraded without a lot of problems. I guess the thing I like best about Rick at the Big Brother Security is exhibited when you have a vendor that is technical enough, and visionary enough to not rely totally on out-of-the-box solutions, and is able to design a bullet proof camera that reliably works! I would not hesitate to recommend Rick for any security solution, for he is tried and true. I have never seen him in a pickup truck, he always works in vans so he can carry all the equipment and instrumentation he needs for any job. If he has to order parts, he stays on the project and monitors its progress. Best of all, he is not allusive and he stays in touch with his customers until they have a satisfactory solution and are happy. BTW, I know nothing of this guy in the picture with the pickup truck that dumped a mattress on someone's property! Stay away from that dude, and do not worry about working with Rick at Big Brother Security in Indianapolis. He deserves five stars *****!

Rick was very professional!!! He made me feel comfortable…read morewith him crawling the the walls in my home. Was highly knowledgeable about electronics. He came on time gave me an estimate that was in my budget and we set it up I got 8 cameras installed and he did an awesome job !!!! Trust me call this guy he's SUPER WORTH IT!!!! Thanks Rick